Trusted Agent profile · Tewkesbury
★★★★★
2,241 reviews across 2 platforms
128 High Street, Tewkesbury, GL20 5JU, GL20 5JU
Andrews's office in Tewkesbury, at 128 High Street, is rated 4.9 out of 5 across 2,241 reviews on two platforms, including 146 Google reviews rated 4.7.
Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Dear Wardat , Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
5/5
TrustpilotGreat experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
TrustpilotWe sold our house through Andrews…
We sold our house through Andrews midsomer norton. Due to unforeseen circumstances the sell was not as straightforward as we anticipated but the team helped us through in every way possible. George kept us up to date with everything and remained productive throughout. All phone calls were answered and they returned calls as promised… Thank you Lisa , George and Tanya.
Thank you for your wonderful feedback! We're thrilled to hear that George, Lisa, and Tanya made your experience smooth despite the challenges. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out.
5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ Excellent service from start to finish. The team were professional, friendly and responsive throughout the whole process. Communication was clear, and they kept me updated at every stage, which made everything much easier and less stressful. I really appreciated their helpful and straightforward approach. I would happily recommend them to anyone looking for a reliable and professional estate agent.
Thank you, Ryan, for your wonderful review! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future! Best wishes , Lisa
5/5
TrustpilotHighly recommended
Talia has been absolutely brilliant throughout the whole letting process. Her communication was excellent, she always got back to me quickly and kept me updated every step of the way. She made what can often be a stressful experience feel really easy and straightforward. Professional, helpful, and friendly from start to finish, I couldn’t recommend her highly enough!
Hi Claire, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Talia. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your recommendation and look forward to assisting you in the future! Best wishes , Lisa
5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
5/5
GoogleWe have just let our property through Andrews Letting Agents. We would like to thank Hayley and Eva for their hard work and good energy that they put in to get a good outcome so quickly.
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Hayley and Eva. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
5/5
TrustpilotBrilliant agents ✨
Jake, Cat and Keith at Andrews have been exemplary throughout the selling process. I cannot recommend them highly enough. They were incredibly professional but more importantly genuinely invested in the outcome and showed great care and kindness from start to finish making a stressful time as easy as humanly possible. 1000 out of 10. Brilliant and lovely team.
Dear Naomi, Thank you for your wonderful feedback! We're thrilled to hear that Jake, Cat, and Keith made your experience so positive. Your kind words mean a lot to us, and we're grateful for your recommendation. We look forward to assisting you again in the future. Best regards, Andrews Head Office Team
5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
5/5
TrustpilotDaryn was a lovely guy and answered all…
Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.
Dear Anna, Thank you for your wonderful feedback! We're thrilled to hear that Daryn provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best regards, Andrews Head Office
5/5
TrustpilotDaryn + Andrews Property Group
Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.
Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.
5/5
GoogleWe had a great experience with Andrews Property. The staff was friendly and very quick to respond. Ethan, our main contact, was outstanding, keeping us informed and at ease throughout the process. His professionalism and dedication made our home purchase a breeze. Thank you Ethan for all your help - Would highly recommend! 💯😊 …
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ethan and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new home, Jake!
5/5
TrustpilotThe best estate agent by a mile
I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.
Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa
5/5
Trustpilot30 years of great service.
Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.
Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys
5/5
TrustpilotA Reliable and Proactive Partner in Property Management
As an inventory company, we have collaborated with many property managers, but working with Rebecca Newbrook has been a standout experience. Their professionalism, responsiveness, and commitment to excellence make them an exceptional partner in the property management industry.Rebecca consistently demonstrates a keen eye for detail and ensures that every aspect of a property is managed with precision. They understand the importance of accurate and timely inventories, and they go out of their way to facilitate seamless collaboration. Their proactive communication and prompt responses to scheduling requests make our job more efficient and enjoyable.In our line of work, having a property manager who is both organized and approachable is invaluable. Rebecca excels at coordinating check-ins, check-outs, and interim inspections. They always provide comprehensive information upfront, which allows us to prepare thoroughly and deliver the best possible service to property owners and tenants.Moreover, her dedication to maintaining the quality of properties is evident in their thorough follow-ups on maintenance needs and tenant concerns. Their ability to balance tenant satisfaction with the needs of property owners ensures that properties are well-maintained and respected.In summary, working with Rebecca has been an absolute pleasure. Their commitment to excellence, exceptional communication, and strong work ethic set a high standard in property management. We highly value our partnership and look forward to continued collaboration.
I am sorry to hear about your experience which I have just had an opportunity to review. Although I am relatively new in role it does sound like you had a poor experience with Andrews for which I am sorry.Delivering excellent customer experiences, in line with our core values is very important to Andrews, and something which we are now more energetically focused on, and whilst I imagine that is of little comfort to you, I do hope you will consider Andrews for your property needs again in the future.Carl HowardGroup Chief Executive
5/5
TrustpilotFriendly and supportive!
I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)
Thank you, Si'von, for your kind words! We're thrilled to hear Ben provided such excellent service and made your experience stress-free. We'll be sure to pass along your praise. Best of luck with your move , Lisa
5/5
TrustpilotSarah Robinson has been outstanding and…
Sarah Robinson has been outstanding and professional whilst I have been dealing with Andrew’s. She responds immediately and understands the needs of both the tenant and landlord. She is an asset to the company.
Dear Joe Niblett, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson. She truly is an asset to our team. We appreciate your kind words and look forward to continuing to help you. Best wishes , Lisa
5/5
TrustpilotMonika
We have been thoroughly impressed with the service provided by Monika and team from Andrews Letting Agents. She is incredibly responsive, making it easy for us to get timely updates and answers to our questions, which has been invaluable throughout our property letting journey. Monika goes above and beyond to ensure that all our needs are met, from helping with tenant inquiries to resolving any property-related issues. Her proactive approach and genuine dedication make us feel well-supported and confident in our choice of letting agent. Highly recommend Andrews for anyone looking for a reliable, attentive professional to manage their property!
Hi Stephen, thank you for taking the time to leave us a review. We know Richard works really hard to keep in touch with customers throughout their journey with us, even with unexpected delays he always likes to be on hand to help with anything he can! It certainly seems that was the experience you had and it's really pleasing to see that in what can be a difficult situation you received the support and guidance required from us. Thanks again for your feedback., we know Rich really appreciates it too, Rhys.
5/5
TrustpilotVery helpful
Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.
Hi Fara, Thank you for your wonderful feedback! We're thrilled to hear that Joe has been so helpful and supportive with your lettings experience. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Andrews Head Office
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!
Thank you, Elen! We're thrilled to hear about your positive experience with Emily and Sophia. Your kind words and recommendation mean a lot to us. Congratulations on the successful sale of your flat! Best wishes , Lisa
5/5
TrustpilotRebekah was warm and friendly
Rebekah was warm and friendly. Very professional and courteous. Incredibly well presented and great fun. A credit to her profession. Although her sense of direction on roundabouts is questionable. 🤣🤣🤣 She's lovely.
Dear Andy , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. We'll be sure to share your kind words with her. Best wishes , Lisa
5/5
GoogleJosh and Ethan were extremely helpful, professional and friendly during our house search. We felt they always had time for us, no question or task was too much hassle and the advice from them both was very useful. Highly recommended. Thank you to Josh, Ethan and Andrews.
Thank you, Alastair, for your wonderful feedback! We're thrilled to hear that Josh and Ethan made your house search a positive experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleWe have recently sold our house and also purchased our new home through Andrews and Ethan and the rest of the team have been fantastic throughout. We had a few hiccups along the way, but Ethan was extremely helpful and was very patient and helped us to ensure we got the home we wanted! Nothing was too much to ask for and he helped to keep us in the loop with everything. Thank you to the whole team 🙌🏼
Hi Kerry, thank you for the five star review. Fantastic to see that Ethan and the team have been fantastic, patient and helpful . Thank you for sharing your experience, we know the team will really appreciate it, Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
