Trusted Agent profile · Tewkesbury
★★★★★
2,156 reviews across 2 platforms
Unit B2, Whittle Square, Delta Way, Gloucester Business Park, Brockworth, GL3 4BJ, Tewkesbury, GL3 4BJ
Part of Andrews, see every office.
Andrews's office in Tewkesbury, at Unit B2, is rated 4.9 out of 5 across 2,156 reviews on two platforms, including 100 Google reviews rated 4.8.
Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
5/5
TrustpilotJas was really nice on the viewing and…
Jas was really nice on the viewing and helpful explaining everything!
Hi Rhys, thank you so much for taking the time to leave us a five star review. Great to see you had such a positive experience with Jas on your viewings.
5/5
TrustpilotIt was seamless
It was seamless, Nicole was really helpful in providing accurate information quickly.
Hi Damilola, fantastic to hear it was a seamless process for yourself! Thank you for taking the time to share your experience and all the best, Laura.
5/5
TrustpilotNancy has been extremely helpful in our…
Nancy has been extremely helpful in our viewings. The way she provided all details really helps us as Tenant. I am placing the offer for the property today itself as pleasantly happy on overall experience.Thank you Nancy and Andrews Team for accommodating our requirement of viewing as well. Regards Swati Singh
5/5
TrustpilotPositive experience of Andrews as a landlord
I've been working with Andrews, and specifically Michelle Smethurst for close to 20 years. It's been a fantastic experience! During that time she's partnered in finding long term tenants, helped managed repairs, dealing with the council and the ongoing relationship with tenants. She's my trusted partner!
Thank you, Robin! We're thrilled to hear about your positive experience with Michelle over the years. Your trust and satisfaction mean a lot to us.
1/5
TrustpilotFormer employee have asked for a copy…
Former employee have asked for a copy of my P45 for weeks and nothing happens. They are useless from head office to the branches themselves. I am glad I have recorded their calls and promises! I didn’t even want to give a star but I had no choice. Instead of replying to my message please just get a copy of my p45, but it can’t be that hard surely for such a successful agent like yourselves??
Thank you for your feedback. We just completed a systems upgrade that affected our ability to process requests for copy documents whilst we continued to issue originals, however we are now clearing any outstanding requests and this will be resolved for you shortly.
5/5
TrustpilotLisa and Robbie were great
Hi Ruth, thank you for the five star review. Brilliant to see that Robbie & Lisa from Andrews Southville have been able to provide an excellent service to you. Thank you, Rhys
5/5
TrustpilotI have rented a property through Andrews in Putney
I have rented a property through Andrews in Putney for at least a decade and have always found their service to be prompt and efficient. I have particularly high regard for Michelle Smethurst who has always helped me with any issues and treated me with respect. I would highly recommend them.
Hi Guy, thank you for taking the time to write a lovely five star review. Fantastic to see your have rented with us for at least a decade now and it is fantastic to hear the team have been there to assist you every step of the way.Thanks again and all the best, Laura.
5/5
TrustpilotMove On Removals and Storage
From a business-to-business perspective I can't recommend Andrews in Westbury on trim highly enough.Fantastic communication, great personal service, Claire stayed in touch with us throughout the whole moving process and gave us all of the right information at the right time. A true asset to the business, we are now looking forward to working together more in the future.
Hi Rik, thank you for taking the time to write a five star review. Great to hear you had fantastic service from our Westbury On Trym branch and received excellent communication from Claire. Fantastic to hear your looking forward to working together in the future! Thank you again and all the best, Laura.
4/5
TrustpilotOur experience with Andrews has been…very positive
Our experience with Andrews has been very positive. Complicated by Covid, we had a difficult end-of-tenancy when we needed to regain our property for our own use. The staff at Andrews, particularly Mike, were extremely helpful in finding us alternative accommodation at very short notice and have been available and supportive throughout. We would not hesitate to use them again.
5/5
GoogleReally helpful from start to finish of my move, all the staff were accommodating and Carl especially was great at communications and updates throughout the whole process where solicitors were being vague with information. Would recommend these to anybody looking to move house.
Thank you, Keith. We're thrilled to hear that Carl and the team were able to assist you effectively throughout your move. Your recommendation means a lot to us!
5/5
TrustpilotGreat Enquiry Experience
My experience regarding an enquiry into letting our a property was improved by Karen in the Wallingfon office. She took her time to listen to my queries and answered in great detail, with a lot of patience. Overall she was lovely to speak to and has helped positively aid my decisions moving forward.
Thank you for the five star review. We know Karen will really appreciate seeing your fantastic feedback. Thank you for sharing your experience with us, Rhys.
5/5
TrustpilotJas was brilliant
Jas was brilliant, did a great job and very welcoming!
Thank you for the positive review, great to see you had a five star experience with us!
5/5
TrustpilotPURCHASE
Have exchanged contracts on a residential purchase. The services from Graeme and Issac has been first class. I can not thank them enough for thier professionalism, efficiency and excellent client care they have provided. They made the purchase seem less daunting than i was expecting and looking forward to dealing with them moving forward on differant transactions. Highly recommended.
5/5
TrustpilotAs a contractor I have been dealing…
As a contractor I have been dealing with Sarah at Andrews for a number of years now. She is a pleasure to work with when responding to and managing maintenance works orders. She is always professional and quick to reply to any queries and has a great sense of humor with it :)
Hi Victoria, thanks for the review. Fantastic to see you've built such a strong relationship with Sarah over the years and are collectively able to assist our tenants and landlords alike in a prompt manner. Thanks again, Rhys
4/5
TrustpilotNancy is a friendly and energetic…
Nancy is a friendly and energetic estate agent.
Thank you for your review Samiran. I am glad that you had a good experience with our negotiator Nancy. Would love to know if there is anything more we can do for you as a customer.Kind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners
5/5
TrustpilotI have to say that Michelle…
I have to say that Michelle Smethurstis great . She is the most professional and friendly person and ready for help when ne need about the flat we rented from Andrews. We loved her service. Her responses and suggestions were always very timely and helpful. So grateful.
Hi Shenay. Brilliant to see that Michelle has been so helpful to you. Thanks again, Rhys
5/5
TrustpilotFantastic company
We have been receiving service from Southfield Andrews for a long time. I think we've been together for 4 years. Whenever we have problems with the flat, Michelle Smethurst takes care of us immediately. We thank you very much for everything. Michelle, you are perfect for Andrews.
Thank you so much for taking the time to leave us a review. It's great to see that Michelle and the team have been able to provide a brilliant service to you. We know she will really appreciate seeing your kind feedback. Thanks, Rhys
5/5
TrustpilotProfessional and helpful
Kamilija and Kish are two great people to have on your side when selling your property. They are professional, empathetic, helpful, knowledgeable and super conscientious, and will give you good advice and support the whole way through. The service they give is personal and attentive. You couldn't ask for better advisers. Thank you!
Hi Ruth, thank you for the review. Amazing to see that Kish & Kamilija have been on hand to help you with each step of your sale, fantastic to see them sharing their wealth of knowledge with you along the way. Thanks again, we know they will really appreciated reading your feedback, Rhys.
5/5
TrustpilotHouse sale review
Lisa Bird Parsons and the team at Andrews have been brilliant in the sale of our house. They've given us sensible, effective advice and as a result we have been very pleased with the process. We are very pleased to have decided to go with Lisa and her team.
5/5
TrustpilotA day worth talking about #andrews property
It was a wonderful experience with the Letting Team as they are really competent and professional. And must acknowledge Shamiya who was incharge of the viewing i went for today. She was well coordinated and also a good communicator. Indeed Andrews made my day.
Thank you, Sarah! We're thrilled to hear about your positive experience with our Letting Team and Shamiya. Your kind words mean a lot to us. We're glad we could make your day!
5/5
TrustpilotI'd like to thank Edward and his team…
I'd like to thank Edward and his team of the Kingsbury branch.After only 4 weeks I had a buyer. He offered me some very good advice, abd kept me up to date with developments. Whenever I had a query, he was quick with a answer. I would totally recommend them.
5/5
TrustpilotExcellent costumer approach
Thank you Mukul for being so patient and explaining everything to me, breaking everything down and making it clear and understandable. Buying a house is a very complex and scary process but it's wonderful to find people who can make it a bit easier along the way.
5/5
TrustpilotI had a viewing with Talia last week…
I had a viewing with Talia last week and she was lovely
Hi Rosie, thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Talia. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotWonderful property viewing
Shamiya gave a welcoming and charismatic tour of the property. She was very helpful with any questions I had and answered many before I could ask them, showing how well she knows the properties she is showing and what tenants are looking for.
Thank you, Jodie. It's great to hear Shamiya provided such a welcoming and informative property viewing. Your feedback is much appreciated.
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