Andrews Bishops Cleeve reviews

★★★★★ 5/5

Google

I have had a fantastic experience with Andrews who helped me with the sale of my home. I had dealt with a number of their colleagues (Ellie, Ella-May) through the sale process and they were very professional and understanding of our circumstances with the chain involved in the sale and always kept me informed. In particular I want to commend and thank Joshua Watkin for his professionalism and support in the last week of the exchange process with the potential of the chain collapsing due to events outside our control. Joshua was the only person manning the office in those crucial days but he dealt with all of his workload and supported us by communicating with the rest of the chain so that the dependencies were resolved and the exchange could go ahead. I cannot thank him enough as undoubtedly his efforts helped us through completion. Thank you once again Joshua and the team at Andrews!

Bharath · 28 November 2024

★★★★★ 5/5

Trustpilot

30 years of great service.

Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.

Fraser · 27 November 2024

★★★★★ 5/5

Trustpilot

A Nice Experience with Andrews Group

It was a very smooth experience. Rebekah Wright at the Dowend branch made the experience quite nice. She was kind and took her time in explaining things to me. Also during my viewing it didn’t feel like a transactional meeting but rather someone who wanted to provide me the best apartment possible. Thank you Rebekah😊

Tejumoluwa · 18 June 2026

★★★★★ 5/5

Trustpilot

Friendly and supportive!

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 8 November 2024

★★★★★ 5/5

Trustpilot

Sarah Robinson has been outstanding and…

Sarah Robinson has been outstanding and professional whilst I have been dealing with Andrew’s. She responds immediately and understands the needs of both the tenant and landlord. She is an asset to the company.

Joe · 16 March 2026

★★★★★ 5/5

Trustpilot

Monika

We have been thoroughly impressed with the service provided by Monika and team from Andrews Letting Agents. She is incredibly responsive, making it easy for us to get timely updates and answers to our questions, which has been invaluable throughout our property letting journey. Monika goes above and beyond to ensure that all our needs are met, from helping with tenant inquiries to resolving any property-related issues. Her proactive approach and genuine dedication make us feel well-supported and confident in our choice of letting agent. Highly recommend Andrews for anyone looking for a reliable, attentive professional to manage their property!

Stephen · 1 November 2024

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!

Elen · 19 October 2024

★★★★★ 5/5

Trustpilot

Rebekah was warm and friendly

Rebekah was warm and friendly. Very professional and courteous. Incredibly well presented and great fun. A credit to her profession. Although her sense of direction on roundabouts is questionable. 🤣🤣🤣 She's lovely.

Andy · 18 March 2026

★★★★★ 5/5

Trustpilot

Highly recommended Rebecca Newbrook

I am writing to highly recommend Rebecca Newbrook for her exceptional professionalism and communication skills. Throughout our interactions with her at Andrews, Rebecca has consistently demonstrated reliability and offered a truly helpful service Rebecca's attention to detail and dedication to providing support have been invaluable to our team. Her clear and effective communication style has made working with her a seamless and efficient experience. I have been consistently impressed by her commitment to delivering high-quality service

Dominique · 19 November 2024

★★★★★ 5/5

Trustpilot

Highly Recommended...

Highly Recommended...Shout out to Emma Mussert who was an absolute star. It's great to deal with somebody who goes out of their way to 'own' issues and ensure a resolution. We all know the frustration of dealing with solicitors who don't tend to talk to each other but rely upon slow communication instead Emma constantly went out of her way to push the parties and was a great help.Bonus that she is friendly too!Would use Andrews again.

Colin · 4 November 2024

★★★★★ 5/5

Trustpilot

Had a wonder Experiencing while doing…

Had a wonder Experiencing while doing the viewing. Speaking Daryn was wonderful explaining every detail of the property and helped me alot making my decision

Yash · 24 April 2026

★★★★★ 5/5

Trustpilot

Excellent service from Shamiya!

My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.

Samantha · 27 August 2024

★★★★★ 5/5

Trustpilot

Zubear was a very reliable throughout…

Zubear was a very reliable throughout the whole experience. All calls and emails replied to promptly. Zubear and Duane were great support. Would strongly recommend with their level of support.

P · 10 March 2026

★★★★★ 5/5

Trustpilot

Amazing and professional

I really don’t know where to start. Kish was fantastic from the beginning until the end of my selling process.I originally thought his fees were too high but he assured me he would put the work in, to earn the money and I 100% agree that he did and I would’ve actually paid him a lot more. He was worth his weight in gold. Selling a house is stressful enough but Kish and his team went way above and beyond their roles to make it as stress free as possible. I’d never sold a property before so kept asking silly questions and Kish was always more than happy to help explain it all to me (sometimes more than once), until I completely understood. My solicitor pushed back on alot of things and asked me for things that I’d never heard of but Kish helped me work my way through the legal jargon and got me across the line on many occasions. The entire team were super professional and efficient and had great knowledge of the entire process (including the solicitors roles). If Kish ever did take a well deserved day off he would make sure that one of his colleagues were up to date with my case and they would email me to let me know they were on hand ready for anything I needed.In summary, I really can’t express how good Kish and his team were for my selling process. So if you’d like a seamless sale (or buying I’m guessing) then I would highly recommend booking through Kish/Andrew’s!

Nicola · 12 August 2024

★★★★★ 5/5

Trustpilot

Viewing with Shamiya

I recently had the pleasure of viewing a property with Shamiya, and I must say, the experience was outstanding from start to finish. Shamiya's professionalism, attention to detail, and genuine enthusiasm made the entire process smooth and enjoyable.From the moment we met, Shamiya was welcoming and approachable, making me feel comfortable as she guided me through the property. She was incredibly knowledgeable about the property and the area, answering all my questions with ease and providing valuable insights that helped me envision how the space could work for me.What stood out the most was Shamiya's dedication to understanding my needs and preferences. She took the time to listen to what I was looking for and highlighted features of the property that aligned with my criteria. Her personalized approach made me feel like more than just another client, and I truly appreciated her efforts in ensuring the property was a perfect fit.Overall, Shamiya exceeded my expectations in every way. Her expertise and friendly demeanor made this one of the best viewing experiences I've had. I would highly recommend her to anyone looking for a property, you're in great hands with Shamiya!Thank you, Shamiya, for making this process so enjoyable.

Jerone · 12 August 2024

★★★★★ 5/5

Trustpilot

Excellent communication and care…

The process with Andrew’s has been excellent. Sophia and Connor were exceptional in their care and communication throughout and ensuring the process ran smoothly and answered any questions I had throughout the process. I can’t thank them both enough for all their help with everything.

Vanda · 20 October 2025

★★★★★ 5/5

Trustpilot

We at HomeCert Ltd have had the…

We at HomeCert Ltd have had the pleasure of working with Louise at Andrews Property Management for quite some time now, and we cannot speak highly enough of her professionalism and dedication. Our team, specialising in electrical, gas, and plumbing services, has collaborated with many property managers over the years, but Louise stands out for several reasons.Louise is exceptionally organised and ensures that every job runs smoothly. Her clear communication and attention to detail make our work much more efficient and enjoyable. She always provides us with the necessary information upfront, which helps us prepare adequately and deliver our services to the highest standard.What truly sets Louise apart is her commitment to both her clients and the teams she works with. She understands the importance of timely interventions and maintenance, always coordinating schedules to minimise inconvenience for tenants and owners alike. Her proactive approach ensures that issues are addressed promptly, preventing minor problems from escalating.Moreover, Louise's friendly and approachable demeanour makes her a joy to work with. She values the expertise and input of her partners, fostering a collaborative environment that benefits everyone involved. Her reliability and integrity have made her a trusted partner of HomeCert Ltd, and we look forward to continuing our successful collaboration.In summary, Louise is a stellar professional whose dedication and expertise significantly enhance the efficiency and effectiveness of Andrews Property Management. We highly recommend her to anyone seeking top-notch property management services.

HomeCert · 22 July 2024

★★★★★ 5/5

Trustpilot

Michael & Andrews, the right place to rent

Michael was extremely helpful, kind, attentive and positive during the whole process of renting. He made sure that everything was fine for us, working in our times and in our well being. I cannot be thankful enough for all what he did: his availability at answering the calls, doing the viewings for the property in our available times, speaking with tenants and Landlord to make it possible. We knew it was the right place for us from the moment he answered the phone and started talking.

Kelly · 22 July 2024

★★★★★ 5/5

Trustpilot

Goes the extra mile to help

Rana is one of the most professional agents I have met; she has been fast to respond to all my (many!) queries and anything that she didn’t know she went the extra mile to find out for me. She’s been helpful throughout the process so far, which can be complicated and stressful, but I have confidence that the process would be as smooth as possible with Andrews given my dealings with them so far.

Emily · 22 October 2024

★★★★★ 5/5

Trustpilot

Andrews - extremely professional service

Andrews have been really proactive in helping to match me with the right property to buy and, unlike some other local estate agents, regularly sent me suitable property details. Sophia Robinson, in particular, understood exactly what I was looking for and kept me informed with regular updates once I had submitted an offer. I viewed properties with 9 different estate agents in the area, and ended up buying with Andrews. I would 100% recommend Sophia, and Andrews, to anyone who is looking to buy a property in this area; very professional, very efficient and really friendly.

Ms · 11 July 2024

★★★★★ 5/5

Trustpilot

I just wanted to say a big thank you to…

I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey!

AlexisA · 5 May 2026

★★★★★ 5/5

Trustpilot

Awesome customer care

Andrew's has been our partner in our journey to finally acquire our first home. From the start of the process up to us having our completion date they have been very helpful every step of the way. Sophia and Zak both have been very accommodating and kept things in order and made sure that we understood all the important details. Thanks to Keith as well who was constantly following things up nearing contract exchange and making sure that both parties come up with a mutually beneficial completion date. Thanks everyone

Jason · 3 July 2024

★★★★★ 5/5

Trustpilot

The staff was so friendly very kind

The staff was so friendly very kind, caring and so helpful. Maria was very kind always smilling and ready to help . Ed was very kind too and very helpful,he helped me with references application form was very patience also came to help me with my key for my new flat as couldn't opened it . Mikesh i spoke on phone was very kind too and very helpful. Thank you very much for have such a great team to help with renting .Kind regardsPadmini Paumben

Padmini · 2 July 2024

★★★★★ 5/5

Trustpilot

Monika, part of the Andrews Team

As part of the Andrews Team, Monika has been very supportive and helpful in dealing with an electrical issue at my property. She acted promptly and professionally. Thank you!

Julio · 19 February 2026