Trusted Agent profile · Tenterden

Wards Tenterden reviews

4.8

★★★★★ Excellent

81 reviews across 1 platform

42 High Street, Tenterden, TN30 6AR

Wards's office in Tenterden, at 42 High Street, is rated 4.8 out of 5 across 81 reviews on 1 platform, including 81 Google reviews rated 4.8.

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4.8 / 5

81

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tenterden office, from every platform, shown as written. First names only.

5/5

Google

We’ve worked with David Shaw during our purchase of a Ward’s property in Tenterden and he’s been very helpful, knowledgeable and reliable. I highly recommend him.

Martin · 12 October 2025

Agent replied · 12 October 2026

Good morning, We’re delighted to have provided you with a positive experience during your property purchase. Thank you for your kind words about David, we will be sure to pass on your feedback to him. Best wishes, Wards of Tenterden

5/5

Google

Brilliant experience with David Shaw from Wards of Tenterden! He sold our house quickly, kept us updated throughout, and was always easy to get hold of. He gave honest advice, knew the local market really well, and helped us set realistic goals. Thanks to him, we sold fast and bought the house of our dreams, all in a tight timeframe. Couldn’t recommend him enough, wouldn’t buy/sell with anyone else now!

Laura · 12 October 2025

Agent replied · 12 October 2026

Hi Laura, We're delighted to hear about your positive experience with David! Thank you for sharing your feedback. Best wishes, Wards of Tenterden Estate Agents

5/5

Google

Leanne at the Tenterden branch is incredible! Although we are only in the early stages of our house purchase, Leanne has been so efficient up to this point. We missed out on this house twice after it sold, but Leanne was so quick to act once it had fallen though that her call was the real reason why we were able to secure the house. Cannot recommend her highly enough!

Harry · 12 October 2023

Agent replied · 15 June 2024

Hi Harry, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how efficient everything has been so far. We're delighted that Leanne acted so quick to be able to help you secure your new home, we wish you all the best with it! Best wishes, Wards.

5/5

Google

Excellent Service! Wards have been extremely helpful in selling my property and I would like to especially acknowledge Oliver Jones who has been outstanding. It's my first experience of dealing with Wards and Oliver was consistent in his communication, he called me when he said he would, he was friendly and gave me invaluable advice about the market and what to expect. I cannot thank Oliver, Leanne and Alex enough for their prompt, professional and excellent service. I would highly recommend!

Bobbie · 12 October 2022

Agent replied · 15 June 2024

Hello Bobbie, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

We really appreciate the friendly, open and honest communications we have had with David Shaw during our house hunting process. Thank you David.

Nicky · 4 September 2025

Agent replied · 9 October 2025

Hello Nicky, We appreciate the kind words and are glad we could provide you with such a positive experience! We'll pass your thanks on to David for you. All the best, Wards

5/5

Google

I have been dealing with the Tenterden Branch of Wards whom I have found to be very responsive, prompt and above all professional. With good knowledge in real estate etc. I have not as yet purchased through Wards of Tenterden, but I would like to thank Joel and his team for there expert advise in locating a home for me that will meet my needs etc. I am confident having given Wards my Property Criteria that they will find my dream home.

Charles · 12 October 2024

5/5

Google

I can not praise Alex & his team enough for finding us our perfect home and especially Leanne who was always enthusiastic, polite, professional and nothing was too much trouble, she went above & beyond to make sure we completed on time. The whole team are friendly, helpful and very professional. I would not hesitate to highly recommend this Team to purchase or sell your property.

Abigail · 12 October 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

Rebecca Morgan is by far the best estate agent I have ever had the pleasure of dealing with and I have dealt with quite a few over the years. Highly professional, very knowledgeable, attentive to my needs and my requirements. Always available just simply the best!

Alison · 12 October 2024

Agent replied · 27 August 2024

Good Morning Alison, Thanks for your review, we're delighted you're happy with our service. It's great to hear you've had such a positive experience with us, we look forward to helping you again in the future should you need us. Thanks again, Wards

5/5

Google

Alex visited us in our home to give us a valuation and advice on selling our property and looking for something a little smaller. We found him extremely polite, sympathetic to our needs and a great source of knowledge. I would highly recommended him to anyone looking to go to market with their property. John and Barbara Lambert

Tunbridge · 24 November 2025

Agent replied · 24 December 2025

Good afternoon, Thank you so much for your review. We’re delighted to hear that Alex provided such a knowledgeable service during your valuation, and it’s great to know his advice was helpful. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Best regards, Wards of Tenterden

5/5

Google

Had a really good experience with Wards in our recent purchase, which was a bit bumpy at times! Leanne was very personable and calming, and managed to get us a very prompt viewing to allow us to secure our offer on the property. Throughout the process, she always offered to help and keep things moving along the way. Alex dealt with the commercial side of the offer, put us in contact with a great financial adviser who we used to arrange our mortgage. Alex was particularly great when we lost our first buyer, keeping everyone calm and the chain intact whilst we found another. Overall, a brilliant experience - I would highly recommend. Thank you team for helping us secure our dream home!

Steve · 12 October 2021

Agent replied · 15 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

I recently worked with Wards on the purchase of a property in Tenterden. The service has been excellent and I would not hesitate to recommend them. I have particularly enjoyed working with David Shaw, who has been friendly, highly communicative, and kept me informed at every stage, making the process smooth.

Tom · 24 November 2025

Agent replied · 24 December 2025

Good afternoon, We’re delighted to hear that your experience with Wards was handled professionally. We’ll be sure to share your feedback with David and the team. Thank you for taking the time to leave such a positive review! Best wishes Wards of Tenterden

5/5

Google

Wards at Tenterden were amazing, Really helpful and have helped us through a very difficult sale. Charlie who showed us the property was great and she made sure she kept us up to date. Alex and holly were brilliant keeping us in the loop and chasing after who ever we needed them too and often even when we didn't have to ask they kept on top of everything.Would highly recommend using them and if we decide to move again we will definitely use them again.

Bobbie · 16 June 2020

Agent replied · 15 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

I wanted to share what an absolute delight it is to deal with Leanne from Wards at Tenterden. She is always so lovely and courteous. So many of my customers who have dealt with her have nothing but glowing reports of her excellent customer service and wonderful people skills, I totally agree!! Leanne is such an asset to your business, thankyou for being so caring 💟

Rhonda · 12 October 2022

Agent replied · 15 June 2024

Hello Rhonda, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Thank you David and Alex for your invaluable advice on a bungalow valuation. Peter

Hilary · 11 July 2025

Agent replied · 9 September 2025

Good afternoon, We are delighted to hear David and Alex provided invaluable advice on your bungalow valuation. Best wishes Wards of Tenterden

5/5

Google

Very happy with the very professional, friendly help and advice from Tenterden Wards. Thank you David Shaw.

Victoria · 29 May 2025

Agent replied · 16 April 2026

Good morning Victoria, We're overjoyed to hear that you were so happy with the professional and friendly help from our branch. Thank you for sharing your experience with us! All the best, Wards of Tenterden Estate Agents

5/5

Google

I recently purchased a property by auction, first time using this method and I was a bit wary, and nervous! Leanne at Wards in Tenterden was brilliant! Every time I called the office she was upbeat, patient and reassuring, and helped me through the process and answered all of my queries. Thank you Leanne, and all at Wards, Tenterden.

Lindsey · 12 October 2022

Agent replied · 15 June 2024

Hello Lindsey, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

My experience with Wards Tenterden was mainly with Darren Poole who did my viewings for the house I am now in the process of purchasing. I found him to be very pleasant and informative and the communication overall was very good. He made it a pleasant experience unlike some other agents I have had the displeasure of dealing with! All in all, a good experience and I would recommend Wards in Tenterden.

Victoria · 16 June 2020

Agent replied · 15 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Rebecca is an amazing estate agent couldn’t recommend her enough!! So so helpful, she goes over and beyond to help you find your dream home!! Highly recommend :)

Hollie · 12 October 2024

Agent replied · 15 June 2024

Dear Hollie, Thankyou for your kind words about our Tenterden branch, and in particular Rebecca. We're delighted to hear that you've found your dream home, and that you'd recommend our team to others. Best wishes, Wards of Kent

5/5

Google

The experience of selling my late mother’s house has been made simple and streamlined by Wards of Tenterden. My direct contact has been with Alex and Becky, but mostly with David Shaw, who has communicated proactively, clearly and concisely, whilst respecting the difficulties associated with a Probate sale. Thank you.

Paul · 18 August 2025

Agent replied · 9 October 2025

Good afternoon, Thank you for taking the time to share such a thoughtful review. We are truly sorry for your loss, and we are honoured to have been able to support you through what we know can be a very emotional time. It is great to hear that David, along with Alex and Becky, provided clear communication throughout the sale. We will be sure to pass on your kind words to the team at our Tenterden branch Wishing you all the very best moving forward. Wards of Tenterden

5/5

Google

Thanks to the Wards team throughout the purchase process of our house; they were great. David, we appreciate your help and patience with us. And also thanks to the rest of the team (Alex, Beccy, Tina and Claire) for dealing with us when David wasn't available.

James · 25 September 2025

Agent replied · 9 October 2025

Good afternoon, Thank you for trusting our team with your house purchase. We appreciate your kind words about David and our entire team. Best wishes Wards of Tenterden

4/5

Google

A few months ago Wards found us a perfect bungalow for our mother Joel was a delight to work with and extremely helpful.

Louise · 12 October 2024

Agent replied · 15 June 2024

Hi Louise, Delighted to hear that we were able to help you find a bungalow for your Mother. Thanks for the review and the special mention for Joel, we really appreciate it. Thanks again, Wards of Kent

5/5

Google

Rebecca Morgan was efficient, helpful and easy to contact. Was extremely knowledgable and I would recommend to anyone buying or selling a house.

Danielle · 12 October 2024

Agent replied · 27 August 2024

Good Afternoon Danielle, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service. Best wishes, Wards

5/5

Google

Oliver was a very kind, informative and smiley estate agent at Wards Tenterden. We had the pleasure of liaising with him as we looked for our first house together. He made us feel reassured and prioritised throughout our journey with him.

Gemma · 12 October 2023

Agent replied · 15 June 2024

Hi Gemma, Thank you for leaving a review! It's great to hear how much of a pleasure it's been to liaise with our agent, Oliver, as you search for your first home. Best wishes, Wards.

5/5

Google

Wards of Tenterden Would like to say a big thank you to Alex and Lola at the Tenterden branch for all their help and advice with the purchase of our new home in Tenterden. Even throughout these exceptional Covid-19 times communication was excellent. Alex always got back to us straight away whenever we had any queries. Would highly recommend.PositiveProfessionalism

Jan · 28 August 2021

Agent replied · 15 June 2024

Hello, Thank you for leaving us your feedback! Many thanks, Wards of Kent

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