Hunters Tenterden reviews

★★★★★ 5/5

Google

We were really impressed by the service of Laura and the team. Hunters were always proactive and supportive in helping progress our purchase.

Vince · 16 April 2022

★★★★★ 1/5

Trustpilot

Hunters Horncastle:

Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible

Lupey · 22 February 2024

★★★★★ 5/5

Trustpilot

We used hunters to put our house up for sale

We used hunters to put our house up for sale in October 2024. Despite a few problems with surveys etc Hunters manged to sell our house to a cash buyer. the communication and updates during the process were very clear and professional. Selling a home is a very stressful experience however hunters helped us throughout the journey

Donna · 3 March 2025

★★★★★ 5/5

Google

Laura and her team have been amazing from start to finish with a very tricky situation. I would highly recommend them

Sally-Ann · 16 April 2022

★★★★★ 2/5

Trustpilot

I was buying a house through hunters

I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.

Mikey · 6 February 2024

★★★★★ 1/5

Trustpilot

Poor overall

Poor overall! The property we were interested in was over valued by more than 10% and yet they wanted offers in excess of ?! My communication with staff was defensive and not amiable not sure why! My advice check out your move to check the property is actually worth what they say it is? Before you buy 🤗

Helen · 8 February 2025

★★★★★ 5/5

Google

Hunters Tenterden have been excellent to deal with on our house purchase. Laura and Holly have been professional, friendly and kept us updated on everything. Nothing has been too much trouble, they have always been very helpful whenever we contacted them and have gone out of their way to assist us and answer any queries. Thank you very much for all of your hard work and help. We 100% recommend Hunters Tenterden.

K · 10 October 2021

★★★★★ 5/5

Trustpilot

Throughout the sale of my house I found…

Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much

Rebecca · 14 December 2023

★★★★★ 5/5

Trustpilot

Best by far! Hunters castleford, thank you

Hunters castleford, WHAT a professional, pro active, friendly team, hollie, kiera, lisa could not have made the process simpler!!! Updated practically daily! On the ball! Ive used most of local agents over past 10yrs and NON have come close to their high standard of quick comnunication and friendly manner!!! Couldnt recommend highly enough!! Thanks to the whole team for making a difficult process as str8 forward as possible! Best agents local to me and would not hesitate to use again...although think i will be staying put for a while 🙂

MISSGLENISBECKETT · 23 January 2024

★★★★★ 1/5

Trustpilot

Worst nightmare you could have if you…

Worst nightmare you could have if you deal with Hunters Abbeywood. No repair on time, always defensive and lieing even when you present them with evidences for their unresponsiveness. Always be a judge in their own case and their manager is also part of them. Please avoid them

Nurudeen · 4 June 2025

★★★★★ 5/5

Trustpilot

Hunters -Ealing

Hunters -Ealing Friendly professional, I can’t thank Steve enough. The time, energy and commitment, he was the bridge between both my solicitor and the buyers and was 100% committed. Everything went through Smoove and this was due to Steve and Hunters-Ealing. I have recommended them to other sellers and they will be always highly recommended by me

Ivan · 25 June 2021

★★★★★ 5/5

Google

Hunters did a fantastic job for us in selling our Dad's home. It took ages as we waited for probate to complete but they were ceaselessly patient, helpful and informative. I would definitely use them again.

Ms · 29 August 2024

★★★★★ 5/5

Trustpilot

Last year in November i sold my house…

Last year in November i sold my house with Hunters. Due to reasons beyond my control the sale process was not as easy as anticipated however the reassurance and professionalism from hunters where outstanding. I went with hunters theough word or mouth and i have already recommended Hunters to friends who i know are selling or thinking of selling their property. They are an amazing team and so friendly. Thankyou ladies for making a difficult situation so bareable. We got there in the end.

Janine · 10 January 2024

★★★★★ 1/5

Trustpilot

Just don't use this Estate Agent

Just don't use this Estate Agent. And really don't use them to do an Inventory. They made so many errors we had to almost redo it ourselves. They missed the Fridge Freezer. Washing machine and Dishwasher in the Kitchen. They said there was a white wooden wardrobe in the bathroom, there isn't I could go on and on. I have asked for a refund but of course not heard anything!

Stephanie · 21 July 2024

★★★★★ 1/5

Trustpilot

Their inefficiency made me lose a living place

This is how I kept urging the agent to follow up & how their inefficiency made me lost a living place in Sep.I viewed the flat on 4th Aug and paid holding deposit on the same date. My offer was accepted on 7th Aug. When Hunters and Homelet spend more than one month for my reference check and preparation of lodger agreement, I kept asking them when I can sign the contract and so I can transfer 6 month upfront rent and deposit.On 7th Aug, I tried to enter my details of reference check on the same date. However, the system had bug. Hunters staff helped me enter the details with their internal systems in the following day, although there are some typo of my job and address reference.Perhaps because of the miscommunications among 2 parties, Homelet refused to do reference check for me as they have not yet got the approval from Hunters. With numerous e mail I requested Hunters to fix it, Homelet started sending e mails to my manager and current landlord for reference check on 15th Aug.On 17th Aug, Hunters staff asked me to pay 6-month upfront rent and deposit by e mail without sending me the lodger agreement. I promised them to make the payment when they send me the contract and contract is signed.On 25th Aug, I received the lodger agreement finally after several requests. I raised some questions in the e mail in order to shorten the time for them to answer me during our future meeting of contract signing.On 6th Sep, another Hunters staff invited me to go to their office and sign the contract on the following day. I gave her my questions again for her better preparation. On 7th Sep, that staff said meeting date had to be changed. She answered my questions very briefly. Perhaps she is not familiar with the letting issues of the flat, I simply said I will ask others when I move in. I tried to ask when we meet and sign the contract. She did not reply.On 8th Sep, another Hunters staff told me that the landlord decided to accept another offer. The studio is no longer available in the market. He asked me to state my bank details and they will refund the holding deposit. I once thought the landlord must keep bidding for a higher rental price.I must move out before 23rd Sep as official move out notice was given to the current landlord. During resume of finding rental place, I found the flat in Zoopla again with rental price unchanged.Later I found the staff of the landlord and told the landlord what’s really happening. The landlord felt so sorry & decided to give me viewings of 3 other studios. However, the size and location do not suit my need.

Mei · 6 January 2024

★★★★★ 5/5

Trustpilot

Exceptional

Joshua Jogo at Hunters Brentford is professional, patient and extremely welcoming with such a positive attitude. Highly recommend him, 5 star service with a smile. Thank you Hunters and Joshua.

Lizzie · 13 February 2024

★★★★★ 5/5

Trustpilot

Lucky that we chose Hunters due to a very complicated chain

We had a very complicated chain, without their support I think we would have lost our buyer. We were grateful that they had a sales progressor who was able to speak to everyone in the chain, something that only independent agents have, this meant that after 8 months from accepting an offer we finally moved.

Pam · 26 February 2025

★★★★★ 5/5

Trustpilot

Great, proactive service

We bought a property recently through Hunters, yet to complete, but they have been absolutely fantastic throughout the process. I wish we had used them to sell our house as well, as they have been proactive, very communicative and extremely professional. I could not recommend them any higher.

Glenn · 20 May 2025

★★★★★ 1/5

Google

Useless staff, we viewed a property to rent, we were told they would contact us which they didn't for 2 days, then when we rang they said they would contact the landlady to then have no call back. We've rang nearly a week later to be told we can't afford the property which to be honest they don't know because they haven't asked for any paperwork. I would not recommend hunters to sell your house or even rent out your property. May well be our faces they didn't like but just very bad customer service!!!

Francesca · 26 August 2018

★★★★★ 1/5

Google

At first myself and my wife thought this was a good local estate agents. Polite on the phone, on time for viewing and look very respectful. However we viewed a rental property and made an offer on it, all seemed well and was told we would be informed of the decision later on that afternoon. No call or email followed. I later made the call to get an update and I was informed the offer was too low and Hunters gave myself the new asking rental price which I accepted. Once again I was told I would be updated again soon. 4 days passed with no call or email, so once again I make the call only to be told the new offer (given to me by Hunters) is too low and the property has been offered to someone else because the agent feels we couldn't afford it. No paperwork had been submitted to the agent, so this was made on a assumption. I could quite comfortably pay a year up front but I was given No options!!!! Terrible service!!! (Jake)

Shane · 26 August 2018

★★★★★ 1/5

Trustpilot

Rude and unprofessional

I had a viewing arranged and nobody could give me a meeting point for a large apartment building with several entrances. Spent nearly 20 minutes at the location wondering around and trying to reach the person that was supposed to show me around, all calls declined. Office couldn’t get through to her either and when she finally calls me is to rudely tell me off for not showing up at a different entrance when she never told me where to go, speaking to me in an angry tone and then hanging up.

Aivis · 13 December 2023

★★★★★ 5/5

Google

I recently purchased a property through this estate agent. Jake kept me informed throughout the process by phone and email, he kept in close contact with estate agents and solicitors in our long chain. Because of this he was able to update me throughout the process (he was the only one that did) I am grateful to him for all his hard work.

Maureen · 26 August 2018

★★★★★ 1/5

Trustpilot

Electing Not to Evict Violent Tenant which Assaulted Another Tenant with a Knife

I am compelled to write this review to express my deep concern and disappointment with the lack of action taken by Hunters in response to a serious safety incident within one of their managed properties.Recently, I was assaulted by one of their tenants who not only brandished a knife but also forcibly entered my apartment and injured my cat. This shocking and dangerous incident has left me and other residents in the building feeling vulnerable and fearful for our safety.Despite the severity of the situation, and their tenant pleading guilty to assaulting another tenant, the response from Hunters has been shockingly inadequate. Instead of promptly addressing the issue and taking steps to ensure the safety of all residents, the management has refused to evict the responsible tenant. This decision is not only a blatant disregard for the well-being of other residents but also a failure to uphold the basic standards of tenant safety and security.It is deeply disheartening to see a property management company neglect its responsibility to maintain a secure and peaceful living environment. The safety of tenants should be paramount, and it is unacceptable that Hunters is allowing such a threat to persist within the community.Prospective tenants, please be aware of the lack of security and prioritization of tenant safety at properties managed by Hunters. In the face of a serious security breach, the management's inaction speaks volumes about their commitment to the well-being of those who entrust them with their housing needs.I urge Hunters to reconsider their stance and take immediate action to ensure the safety and security of all residents in their managed properties.Michael Ryan

Michael · 20 November 2023

★★★★★ 2/5

Trustpilot

Had Hunters out to value my property…

Had Hunters out to value my property for sale but got really bad vibes from the valuer. Found them to be unprofessional so went with another agency (who were amazing)Unfortunately a property I liked was up with Hunters. Tried to negotiate a deal on the property but the communication through Hunters was not good. I don’t think it was the process rather the person handling it. When negotiating you would expect them to act as professional intermediaries however they were disinterested and as cold as a wet fish. I would have been better dealing directly with the homeowner and we may have been able to make a deal. I left my offer on the table but I have no idea if that was ever passed onto the homeowner. I’m sure there will be some great Hunters branches out there but I’ve not come across one yet. My heart sinks a bit now if I see a property up with Hunters. I just don’t want to deal with them ever for a purchase.Edit.We did end up buying a house through a Hunters branch. Although I did do the deal directly with the homeowner in the first instance we agreed on how to proceed and then we went to the agent. They were actually very good so I guess it’s pot luck which branch you use.

Gazza · 9 November 2023