Every review we hold for the Tendring office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
Greta · 19 January 2017
★★★★★ 1/5
GoogleStole my Parents money , bad agent.all about the money and not giving good service .
Mark · 9 November 2020
Agent replied · 8 November 2024
Hi Mark,
Your comments are unclear and you appear not to be a direct client of ours. Should your parents wish to raise a concern they can contact us directly via review@countrywide.co.uk.
Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThanks to the lettings team for helping me find a suitable property really quickly! Very helpful will be recommending to others
Aine · 10 November 2018
Agent replied · 8 November 2024
Hi Aine
Thank you for leaving this review. I am delighted to hear that we have managed to find you a new property so quickly and thank you for the 5 stars and recommendation as well!
Kind regards, Chris
★★★★★ 1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
Jonathan · 13 August 2022
★★★★★ 5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
Sarah · 27 April 2021
★★★★★ 5/5
GoogleMichael and Lewis bent over backwards to find me a house. Very quick and efficient service. Can thank them enough
Emma · 10 November 2018
Agent replied · 8 November 2024
Thank you Emma for this great 5 star review, i will make sure i share this with Michael and Lewis. Best wishes, Sarah.
★★★★★ 1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
Consumer123 · 9 August 2019
★★★★★ 1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
Dr · 14 May 2017
★★★★★ 1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
Mr · 24 January 2024
★★★★★ 1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
Graham · 6 October 2019
★★★★★ 1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
Lana · 8 October 2018
★★★★★ 1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
Adam · 22 June 2019
★★★★★ 5/5
GoogleGreat team of people, very helpful.PositiveResponsiveness, Professionalism
Sarah · 9 November 2021
Agent replied · 8 November 2024
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
PAULETTE · 16 October 2022
★★★★★ 5/5
TrustpilotHelpful
Helpful, understanding my requirements and being helpful in all aspects
Paul · 26 April 2024
★★★★★ 5/5
TrustpilotLauren at the Hucknall branch
Lauren at the Hucknall branch is AMAZING and a credit to Bairstow Eves, nothing is too much trouble for her, she is helpful and reassuring answering any questions or queries, she's been so helpful wouldn't get through this process without her
Sarah · 7 April 2021
★★★★★ 1/5
TrustpilotSouth Benfleet, unbelievably poor.
In over 40 years of buying and selling property in several regions of the UK,America,Greece and France we have never experienced such low standards. Incompetent, innaccurate,uncommunicative and discourteous.To add insult to injury, a failure to even achieve an offer on the property in over two months.
Clive · 31 July 2019
★★★★★ 5/5
TrustpilotMy experience with this company has been great 👍
My experience with this company has been great, Rob Jackson, at the Southend branch has been very efficient through the whole process of renting a property which can be stressful especially as have pets ! I will definitely Be using them again !
Emma · 25 August 2020
★★★★★ 1/5
TrustpilotThe worst company I have ever dealt…
The worst company I have ever dealt with, the house we were buying fell through but they still haven't called or emailed me to tell us! even after calling and being promised a call back we still haven't received this call! terrible do not use
Clint · 20 December 2019
★★★★★ 5/5
TrustpilotBairstoweves Chadwell Heath - Maria Qureshi
I used Bairstoweves in Chadwell Heath and very very happy with their service. Maria helped me secure my first place. She is extremely helpful and honest. I would highly recommend to use their service, they also assisted with electrician and other help that was needed.
Honest · 10 December 2019
★★★★★ 1/5
TrustpilotThe service of this company is very…
The service of this company is very unprofessional. No one should use them or rent a property from them.
Lite · 21 September 2023
★★★★★ 5/5
GoogleEfficient, knowledgeable and friendly service.PositiveProfessionalism
Sokol · 9 November 2021
Agent replied · 8 November 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotWould give a minus if I could, try to avoid !
The things we been through and the nerve cells we burned whilst renting through out Barkingside branch is unexplainable. We were also entered into different contract and are probably going to court as froudulent things has happened inside there. Try to avoid, to save time and nerves.
Evaldas · 5 June 2018
★★★★★ 1/5
TrustpilotI have been charged twice for reletting fee
I have been charged twice for reletting fee, asked and email Joseph Sharman many times but still no response since 12/04/2023 and 22/04/2023.
Eric · 9 May 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.