Trusted Agent profile · Tenby

West Wales Properties Tenby reviews

5.0

★★★★★ Excellent

85 reviews across 1 platform

Tudor Square, Tenby, SA70 7AJ

West Wales Properties's office in Tenby, at Tudor Square, is rated 5.0 out of 5 across 85 reviews on 1 platform, including 85 Google reviews rated 5.0.

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5.0 / 5

85

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tenby office, from every platform, shown as written. First names only.

5/5

Google

Amazing, friendly and efficient service. Lauren lloyd-Evans was extremely helpful and totally professional and i recommend her and the company for excellent customer service

Mandy · 29 March 2024

Agent replied · 28 April 2024

Thank you for your wonderful words that have been passed on to Lauren and the rest of the team :-)

5/5

Google

Called into the Tenby branch today to discuss some options with relocating to Tenby , spoke with james , what a very professional well dressed young man , very helpful . Fingers crossed to find a house in the new year :)

Sandra · 14 April 2025

Agent replied · 8 January 2025

Good luck with your property search!

5/5

Google

West Wales Properties were fantastic. From the offset, our estate agent, Lara, was very professional, knowledgeable and always quick to respond to any queries or concerns we had. Even though there were plenty of ups and downs in the sale of …

James · 14 April 2025

Agent replied · 15 January 2026

Thank you for your kind review!

5/5

Google

What can I say that will do Lara and WWP justice.. From initial phone call, to first and 2nd viewings, dealing with enquiries, fantastic communication in an extremly relaxed, calm and efficient manner. The week leading up to exchange and finally completion, I think Laras patience and understanding cannot be overrated. I have hit 5 stars here, only because there isn't an option for ten. Thank you.

Julian · 19 June 2025

5/5

Google

We have just completed the purchase of property through West Wales, Tenby office. We cannot thank Mr Ian Kidd enough for his dedication, time and tremendous efforts in helping to bring this to a faster conclusion. He was always polite, pleasant and nothing was ever too much trouble. A BIG thank you Ian.

Keith · 9 June 2018

Agent replied · 8 June 2023

Thank you very much for your review, Mr Foster, we are delighted to hear you experienced such a positive service from our Tenby Branch, and we wish you the very best for the future.

5/5

Google

We dealt mainly with Lauren and Lucy, and it was evident from our first meeting, with their personal approach, they had detailed analysis of market trends. They both showed genuine care and support with outstanding communication, whilst my daughter and I purchased a property that needed lots of renovations

Jean · 19 November 2024

Agent replied · 10 December 2024

Thank you so much for your review and I hope your purchase goes well.

5/5

Google

West Wales Properties have been really helpful and supportive during the sale of my mother’s house. Lauren and the rest of the Pembroke team have kept me updated during the marketing and sale process. Thank you so much for your help. I would definitely recommend West Wales Properties.

Nicky · 3 December 2024

Agent replied · 8 January 2025

Thank you for your wonderful feedback,

5/5

Google

Having been on the market for two years, we changed agents to West Wales Finest and had two viewings booked within 24 hours. We are delighted with James Etheridge's methods and we feel confident that they will be successful in the near future, notwithstanding the current difficult conditions.

Nigel · 19 November 2024

Agent replied · 10 December 2024

thank you for your kind words :-)

5/5

Google

I can’t praise James and his colleagues at West Wales Properties Tenby enough. They have all gone above and beyond to help at every step of the negotiations & sale. Communication has been excellent, and every interaction with them has been positive, friendly and professional. Well done guys

Katie · 8 November 2024

Agent replied · 10 December 2024

Thank you for your review. :-)

5/5

Google

We found placing our properties with West Wales Properties was a pleasure. Our contact Ian Kidd was so easy to work with. We thought we knew more about Tenby property that he did. We where wrong. We knew what Rightmove said. Ian knew what buyers on the street wanted to pay. Ian was right. He got us a very fair price and we are grateful to Ian for that. Thank you Ian for your good humour and fortitude. You done the job. Carol and brian Henderson.

Brian · 9 June 2019

5/5

Google

Posted on behalf of Kevin & Alison Fagan: I used West Wales Properties (Ian Kidd @ Tenby) to purchase a house in December 2017. At the time I was living in Essex therefore viewings , surveyors etc had to be carefully planned. On the day of exchange our buyers pulled out of the sale causing huge problems for us. Throughout the whole process Ian acted professionally and was always contactable to sort out numerous issues that arose as a result of our 'buyers'. I would highly recommend Ian and WWP's and give them a five star review.

Isobel · 25 October 2018

5/5

Google

Posted on behalf of Kevin & Alison Fagan: I used West Wales Properties (Ian Kidd @ Tenby) to purchase a house in December 2017. At the time I was living in Essex therefore viewings , surveyors etc had to be carefully planned. On the day of exchange our buyers pulled out of the sale causing huge problems for us. Throughout the whole process Ian acted professionally and was always contactable to sort out numerous issues that arose as a result of our 'buyers'. I would highly recommend Ian and WWP's and give them a five star review.

Isobel · 9 June 2018

5/5

Google

Posted on behalf of James Minmagh: We would highly recommend West Wales Properties and in particular Ian Kidd who we had the pleasure of dealing with. He was always polite, helpful, friendly and professional. Our property was a niche and it took time to sell, during this time every effort was made to bring along the right buyers and Ian never wavered in his optimism and was always good to talk to . At the end Ian was in-valuble when we hit quite a major stumbling block, we really don’t think the sale would have gone ahead without his charm and ease with dealing with people. We would give him 5 out of 5 stars. Kind Regards Mr & Mrs Mimnagh (sale of West Tarr Cottage ST Florence, December 2017)

Emma · 9 June 2018

5/5

Google

Lauren and the rest of the west wales properties team were amazing throughout the whole sale. Nothing was too much for them and they kept in touch even when there was nothing to update. Thank you for making this sale as smooth as it has been

Holly · 9 October 2024

Agent replied · 23 October 2024

Thank you for your review - we are so pleased you experienced such great service as this is so important to us.

5/5

Google

We had a bad start with this company, but once James took over responsibility for our property, he worked very hard to ensure our rather stressful sale proceeded as painlessly as possible.

Ptole · 14 April 2025

Agent replied · 8 January 2025

Sorry to hear you had a rocky start with us but I am delighted to hear that James turned it around for you.

5/5

Google

We had a very efficient and honest service from James at West Wales. He was prompt in answering and proactive in anticipating questions. Communications overall were excellent and we felt very well supported during a rather complicated purchase.

Jane · 15 January 2025

Agent replied · 8 January 2025

Thank you so much for your wonderful review of James - communication is really important to us and we are delighted to hear your comments.

5/5

Google

Buying a property via West Wales has been a seamless and pleasurable experience, they have kept in touch throughout a lengthy solicitor process and they supported us all the way through.

Alison · 4 April 2025

Agent replied · 15 January 2026

Thank you for your feedback

5/5

Google

James and team have helped us tremendously in the marketing of our property, Its been a tough few months in keeping it all together with all in the chain but we have successfully reached the end sale.

Steve · 21 April 2024

5/5

Google

I would highly recommend West Wales Estate Agents. Ian Kidd is an absolute professional and a pleasure to get to know. Ian worked hard to find a buyer for our unusual property and his good spirits and positive attitude helped enormously when the market took a downturn! It would've been easy to try another agent but we always felt we were in good hands with West Wales. I would recommend Ian and the Tenby/Pembroke team.

Kay · 9 June 2018

5/5

Google

Really pleased with the communication throughout. Amy & team went above and beyond, from initial viewing out of hours to key handover on a storm disrupted weekend. Highly recommended.

Gareth · 14 April 2025

Agent replied · 8 January 2025

Thank you so much for your wonderful feedback. :-)

5/5

Google

We recently approached Amy to help us with the sale of our parent’s property. The advice and help provided to us was second to none and she gave us all the guidance we needed in what was a very emotional sale. We will be recommending Amy in the future

Jo · 29 March 2024

Agent replied · 28 April 2024

Thank you for your wonderful review, we are so glad that Amy could assist you and provided support at a difficult time. All the best for the future, Kerry-Anne

5/5

Google

Sold two properties recently with this company and found the staff to be ultra efficient, helpful and friendly. Thank you all

Alistair · 14 March 2026

5/5

Google

James has to be one of if not the most approachable and professional person I have had the pleasure of working with. Hope to continue our professional relationship for many years to come.

Grant · 12 November 2024

Agent replied · 10 December 2024

Thank you Grant!

5/5

Google

Recently bought a house through West Wales Properties. James proved to be a great point of contact throughout. Would highly recommend both him and West Wales to anyone on the search for a new home.

Hywel · 2 October 2024

Agent replied · 23 October 2024

Thank you so much for your reviews and recommendations. Good luck in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about West Wales Properties Tenby

How many reviews does West Wales Properties Tenby have?

West Wales Properties's Tenby office has 85 reviews across 1 platform: 85 on Google.

What is West Wales Properties Tenby's rating?

West Wales Properties Tenby is rated 5.0 out of 5 across all 85 reviews, and 5.0 out of 5 on Google from 85 reviews.

Where is West Wales Properties's Tenby office?

West Wales Properties Tenby, Tudor Square, Tenby, SA70 7AJ.

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