West Wales Properties Tenby reviews

★★★★★ 5/5

Google

Our experience buying our home with West Wales has been extremely professional and incredibly straightforward. I’d just like to express my sincerest thanks to Lucy for being so attentive and informative during our viewings and for helping us out during this process. You have been so helpful over the phone answering all of my questions and have made this process easy and straightforward. And thank you to Lauren for keeping us posted and for your lovely phone call congratulating us on our exchange. You both have been incredible and we are so thankful for your help. Your professionalism shows in every conversation and you are assets to your company. Thank you so much!

Melissa · 20 May 2025

★★★★★ 5/5

Google

We highly recommend Amy and Lara at West Wales Properties. From the beginning, they gave us outstanding support, professionalism, and genuine care, which made what is usually a stressful process much easier and even comforting. Amy was our main point of contact, and she was nothing short of amazing. She earned our trust by always being available, honest, and looking out for our best interests. She guided us through every step with patience and understanding, acting as both a mentor and a supportive friend. Her calm and caring approach made the whole experience much easier. Lara was also fantastic as our daily contact. She was quick to respond, efficient, and always helpful. She kept things running smoothly and made sure we were informed and supported at every step. We worked with two other estate agents in Pembrokeshire; trust us, West Wales are a cut above.

David · 14 February 2026

★★★★★ 5/5

Google

James was extremely helpful with us on the purchase of our new family home. We are very grateful for his help throughout. I would highly recommend West Wales property's. We sold our first home and purchased our forever family home. James was very professional throughout and fast with any enquires we had. Lucy, Lara, Laura and Amy were the other members of staff we had the pleasure of speaking to and were so friendly and very supportive throughout. Great communication, Outstanding service. Thank you for everything!

Jodie · 3 December 2024

★★★★★ 5/5

Google

Lara Taylor has been superb over the past few months. She has worked diligently throughout , consistently engaging with myself, the buyer and solicitors. The whole process from market to sale was handled with the utmost professionalism and this has been down to Laras empathetic attitude, determination and customer focused manner. She is a credit to West Wales Properties. Highly recommended anyone thinking of marketing their property, to touch base with Lara, you won't be disappointed 👍

Lee · 19 July 2025

★★★★★ 5/5

Google

Excellent service from the team at West Wales Properties in the Tenby office. James and Lara were exceptional at keeping me updated on a regular basis, providing good advice and acting professionally throughout. I will highly recommend West Wales Properties for anyone wishing to buy or sell a house. Thank you so much James and Lara, you’ve been great.

Andrew · 19 November 2024

★★★★★ 5/5

Google

We have just completed the purchase of our new home, and James has been there every step of the way to keep us updated. His attentive and professional approach made the process so much smoother, and I cannot thank him enough for helping us close before Christmas.

Amanda · 14 April 2025

★★★★★ 5/5

Google

It has been a pleasure marketing our property with West Wales Properties. James Etheridge has been efficient and professional from day one and kept us well informed at every step in the process. Coverage has been excellent with the connection to Mayfair London and the Prime Property listing boosting our exposure. Thank you to you and your team.

Hugh · 8 November 2024

★★★★★ 5/5

Google

Sold our house with Lara and team at West Wales Properties. We had viewings within days and one resulted in a quick sale. Key points re WWP, efficient, always available for advice through process, use of online portal really helpful, and nothing was too much trouble in terms of communication. We also purchased our new property in Penally with them. More than happy to recommend. Great team, good customer service.

Dayslikethis · 19 July 2025

★★★★★ 5/5

Google

I recently purchased a flat with West Wales Properties and even though the process took longer than expected, the agents kept me constantly updated. Lauren Lloyd-Evans was the actual agent guiding me through, she was helpful, informative and calm. When I called into the office, they were friendly and welcoming. I wouldn't hesitate to use them again in the future.

Rebecca · 17 October 2025

★★★★★ 5/5

Google

I highly recommend West Wales, the team is knowledgeable and very helpful and friendly. We were kept up to date with viewings and feedback. And received monthly vendor reports. Lara was successful with the last viewing, and we found her to be professional and communicated exceptionally good.

Teresa · 26 February 2025

★★★★★ 5/5

Google

We have recently sold a property with West Wales Properties and have been really impressed with Amy and the team. From our first meeting to the day of completion we were kept well informed. We received feed back from every viewing which was great. We would highly recommend Amy and the team for the professional manner in which they handled everything and would definitely recommend. Thanks girls.

Kelly · 29 March 2024

★★★★★ 5/5

Google

James was exceptionally polite and friendly in the whole process and put us at ease as a first time buyer. He is proactive, efficient and a credit to the team. Thank you James Etheridge & the team at West Wales Properties for all your help in purchasing our first home.

Rebecca · 23 September 2024

★★★★★ 5/5

Google

I really can't praise the service I have received from the team at West Wales Properties highly enough. From the great first impression at our initial meeting with James, the exceptional and very clever marketing by Emma, support with viewings (which started as soon as our property was listed) from Lauren and the absolutely outstanding support (and sometimes therapy!) from Amy and Lara in getting us to the point of exchanging. The communication and commitment related to our sale has been second to none - To the point where I am left wondering who I will have regular chats with now, if it's not one of the catch up's with Amy I've become accustomed to?! I would not have a single hesitation in recommending this brilliant team to anyone thinking of listing or looking for a property. Thank you all again, for going above and beyond - You have definitely got a future returning client in me.

Matt · 14 March 2026

★★★★★ 5/5

Google

As a buyer, I had the pleasure of having regular contact with James Etheridge of West Wales Properties. James was exceptionally helpful, knowledgeable, consistent and made a huge difference to us as buyers in a conveyance process. Thank you James - you are a credit to West Wales Properties!

Sharon · 25 June 2024

★★★★★ 5/5

Google

Very professional service, nothing was to much trouble. Ours was a long and not very straightforward purchase but Lauren had never ending patience.

Andy · 9 April 2026

★★★★★ 5/5

Google

James was really helpful. Only 1 month from instruction to completion after the 1st viewing resulted in an offer, even before going to market. The process was simple and he answered all of my questions quickly. It was a smooth, stress-free process and I would highly recommend. Thank you!

Emma · 26 May 2024

★★★★★ 5/5

Google

We have had nothing but top quality service from west wales properties and in particular James. He really helped every step of the way, putting myself and my husband at ease. I can’t wait to work with again in the future!

Jodie- · 23 September 2024

★★★★★ 5/5

Google

West wales properties were extremely proactive and helpful during my house purchase, trying to make it as smooth and swift as possible. Everyone I dealt with was very friendly and responsive, especially Lauren 😁 …

Jenny · 3 December 2024

★★★★★ 5/5

Google

Fantastic experience with everyone at West Wales, there was never any pressure, the whole team are freindly, helpful, understanding, and made the whole process so stress free. The speed and responsiveness of the whole team was so very much appreciated, and we were so glad we went with their reccomended solicitor and mortgage adviser too, as they were both as outstanding as West Wales were. Thank you very much !!!

Rob · 14 March 2026

★★★★★ 5/5

Google

Amy and Laura were very helpful in helping us through what was a very stressful period. We are grateful to both of them

David · 14 April 2025

★★★★★ 5/5

Google

West wales properties have been absolutely amazing for the sale of our property! Communication and service is superb and lovely staff. James in particular has gone above and beyond to help us in the last few weeks leading to completion. He was making phone calls and emails every day chasing solicitors and even took the time to phone me on his annual leave to sing me “congratulations” down the phone as we finally go there! Couldn’t have wished for better agents!

Tiffany · 25 July 2024

★★★★★ 5/5

Google

Can’t thank Sean enough for helping us purchase what was a difficult and long process. He was a fantastic communicator between both parties and held professionalism throughout! He’s a 5* estate agent who goes the extra mile to make sure things are above board and running smoothly!

Chloe · 6 July 2023

★★★★★ 5/5

Google

Great service, Amy was very helpful with the purchase of our new property. She kept us updated and chased progress. Thank you Amy.

Steve · 2 October 2024

★★★★★ 5/5

Google

A really smooth house buying transaction. Right from the start, we felt in trustworthy and reliable hands. Anne Shore was perceptive, calm and very helpful. The whole team were professional, friendly, contactable and had a positive can-do attitude. Communication with West Wales Properties was exceptionally good.

Catherine · 9 May 2023