Trusted Agent profile Β· Telford

Lovell Telford reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

914 reviews across 2 platforms

Wild Walk, Donnington Wood Way, Telford, TF2 7FQ

Lovell's office in Telford, at Wild Walk, is rated 4.2 out of 5 across 914 reviews on two platforms, including 13 Google reviews rated 3.8.

Google logo

3.8 / 5

13

Reviews on Google

This office

Trustpilot logo

901

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Telford office, from every platform, shown as written. First names only.

5/5

Trustpilot

We enjoyed every service rendered by…

We enjoyed every service rendered by Lovell homes so far. 'Jo is very helpful giving us adequate and supportive advice. She is very lively. I will recommend Lovell homes over and again for the services so far.

Seye Β· 25 May 2022

Agent replied Β· 17 June 2024

Hi Seye Paul,Thank you so much for leaving such a positive review for Jo at Williams Park. Offering exceptional service is what we strive for, so it’s fantastic to hear your experience matched the Lovell ethos. Kind regardsThe Lovell Team

4/5

Trustpilot

You agent Dulcie at the Acle site has…

You agent Dulcie at the Acle site has been such a great help and guide. She has been proactive in giving us information without overloading us with things to think about πŸ‘πŸ€“

Colin Β· 20 November 2022

Agent replied Β· 17 June 2024

Thank you Colin for leaving such a lovely review about how Dulcie made you feel when discussing important information about buying a new home at St Edmund’s Park in Acle. We will certainly pass on your kind words.The Lovell Team

5/5

Trustpilot

I was extremely impressed with quality…

I was extremely impressed with quality of builders show house realistic . Sales staff extremely efficient helpful and knowledgeable of site and buildings . I would recommend and commend to those looking for new quality house .Robin Postle

Robin Β· 22 January 2022

Agent replied Β· 17 June 2024

Thank you for the wonderful review! It is very much appreciated and I will make sure to pass on your kind comments to the sales team. Delivering 10/10 service is at the forefront of everything we do, so its fantastic to hear Jo and Dulcie were so helpful and you would recommend us. We are delighted that you decided on a Lovell Home.

4/5

Trustpilot

Buying experience at Royal Victoria Court

Very professional staff at Royal Victoria Court. Explained the process in great detail.

Syeda Β· 24 March 2024

Agent replied Β· 17 June 2024

Thank you Syeda for leaving a 4 star review of your experience with the Lovell sales team.It's wonderful to read your comments and we have passed them on directly to the team. We know that they will be very happy to read them.We hope that you are very happy in your brand-new Lovell home!

5/5

Trustpilot

Thank you so much to Lovell Homes…

Thank you so much to Lovell Homes staff's for making buying my first home with my wife so stress free. I would do it all over again,everything was just on point thanks again Lovell Homes.

Shawn Β· 16 June 2022

Agent replied Β· 17 June 2024

We are glad you are enjoying your experience with us and thank you for your review. We have passed your positive comments onto the team and we look forward to welcoming you into your brand-new Lovell home.

5/5

Trustpilot

They were very helpful during the…

They were very helpful during the purchase of our new home and were quick to respond to any concerns

Brian  Β· 12 November 2023

Agent replied Β· 17 June 2024

Hi Brian Thank you so much for your review.It’s great to hear your experiences with the sales team at Bowlers Green has been so positive.Debbie and Ellie will be so pleased to hear your kind comments.The Lovell Team

5/5

Trustpilot

Sandcastle Development at Middle Deepdale.

Unfortunately we had to abandon our plans to move to this development as we could not sell our property. This was not a problem, Debra and Anne at the Sancastle development were exceptionally helpful throughout the process. We wish them well for the future.

ANN Β· 9 April 2024

5/5

Trustpilot

Good sales team.

Tanya in the sales office very good at her job made the whole experience easy to work through arranged & explained everything. Thank you.

Mr Β· 3 July 2023

Agent replied Β· 17 June 2024

Thank you very much for your 5 star review. I have passed your feedback to Tanya in the sales team. We look forward to welcoming you into your brand-new Lovell home.

5/5

Trustpilot

Good customer relations,

Good customer relations,Every beat of explanation was fantastic.

Bukola Β· 11 June 2024

Agent replied Β· 17 June 2024

Thank you very much for your 5* review Bukola. We are pleased to hear you have had a positive experience. We have passed your comments on to our Sales Executive at St Aidan's Garden and we look forward to welcoming you to your new home.

5/5

Trustpilot

Happy buyer

Purchased a lovell home a year ago and very pleased with the quality of the home we received. Good aftercare too, issues have been resolved promptly.

Ije Β· 11 April 2023

Agent replied Β· 17 June 2024

Thank you for your kind review, we are glad that any issues you have had have been resolved quickly. We will pass on your lovely comments to the team.Kind RegardsLovell Homes

5/5

Trustpilot

Perfect experience and really helpful…

Perfect experience and really helpful informative discussions into buying our first home

Dan Β· 20 March 2024

Agent replied Β· 17 June 2024

Thank you Dan for leaving a lovely 5* review of your experience buying a new Lovell Home at Locke Gardens and congratulations on buying your first home!Your comments have been passed onto the sales team. Thank you again and we hope that you will be very happy in your new home.

5/5

Trustpilot

Great experience very inviting

Great experience very inviting, very professional, explain ins and out of everything very helpful made 2hrs feel like 30 minutes Gaynor, Amy and Tracy are great

Claudio Β· 13 March 2023

Agent replied Β· 17 June 2024

Thank you for your 5 star review Claudio, we have passed your comments onto the team. We look forward to welcoming you into your brand-new Lovell Home.

5/5

Trustpilot

Pleased with everything

We have been very pleased with every part of the buying process.

Michael Β· 24 February 2024

Agent replied Β· 17 June 2024

Hi Michael, Thank you for your 5 Star Review! We are delighted you have been pleased with your buying process so far and we look forward to welcoming you into your new home soon!Thank you again, Lovell Homes

5/5

Trustpilot

Great experience with professional…

Great experience with professional service. Mandy helped us through the whole process, kept us updated regularly and was happy to help with any questions we asked.

Tony Β· 24 February 2023

Agent replied Β· 17 June 2024

Thank you for leaving us a 5* review Tony. We have passed your comments on directly to Mandy at The Acorns and we are looking forward to welcoming you to your new home.The Lovell Team

5/5

Trustpilot

william's park wymondham

everything was easy from start to finish all staff was very helpful and nothing was to much trouble

Steven Β· 4 October 2023

Agent replied Β· 17 June 2024

Thank you Steven for your 5* review of your experience at William's Park in Wymondham. We have passed your comments on directly to the team there, who we know will be really pleased to read them. The Lovell Team

5/5

Trustpilot

Excellent service through out

Excellent service through out. From choosing a home, selecting our options and through the buying process. Also very helpful and responsive to any issues we had after moving in, with any of these problems solved quickly.

T Β· 9 December 2021

Agent replied Β· 17 June 2024

Thank you for your review and we are glad to hear you have had an excellent experience with ourselves.Thank you again, Lovell Homes.

5/5

Trustpilot

Quick, friendly and easy

Quick, friendly, supportive and efficient! Buying our first home was made simple and stress free.

Harry Β· 12 December 2023

Agent replied Β· 17 June 2024

Thank you very much for your 5 star review. We are so pleased to hear your positive comments, which have been passed onto the sales team. We look forward to welcoming you into your brand-new Lovell home.

5/5

Trustpilot

Feedback

Professional, knowledgeable, approachable, friendly advise from the sales executive and the site manager. Always happy to help and answer questions.

Sarah Β· 9 August 2023

Agent replied Β· 17 June 2024

Hi Sarah, Thank you for your lovely review, I will make sure to pass your kind comments onto our sales executive and site manager on the development! Thank you again, Lovell Homes.

1/5

Trustpilot

Shocking service

Shocking service, work incomplete, walls not straight, doors don't fit, wait nearly 5 weeks for work to be carried out - that is if they come and if it is done right.Terribly rude staff that make derogatory comments about other homeowners.Buy at your own risk!

Shaun Β· 24 June 2019

Agent replied Β· 17 June 2024

Hello Shaun and thank you for your review. We're sorry to read of your concerns regarding the service you have received with your home. This isn't the type of feedback we hope to receive and we'd like to look into this matter further.So that we can do this, and also verify your review for Trustpilot, we've requested some further details and we'd appreciate if you could please provide these details as soon as possible.Thank you again for your review, and for raising your concerns with us.Lovell Homes

5/5

Trustpilot

Great, helpful and friendly service

I received great, helpful and friendly service from the three different reps I have dealt with during my search for a property and then during the reservation stage and I have no doubt will continue until the day I move in. The company is a lot more flexible than other developers I have dealt with during my search. I would recommend to others, many thanks

Fenton Β· 19 April 2022

5/5

Trustpilot

First time buyers

Lovell have been so tentative over these last few months. They talked us through the whole process with an understanding and friendly mindset. We would recommend this company to other first time buyers.

Erin Β· 15 April 2022

Agent replied Β· 17 June 2024

Thank you for your positive feedback. I will pass your comments onto the team and we look forward to welcoming you into your new home. We are delighted to hear that you are enjoying this process. Thank you for choosing a Lovell Home.Lovell Homes

5/5

Trustpilot

sales rep was very knowledgeable

sales rep was very helpful and knowledgeable kind and approachable

Caine Β· 15 March 2024

Agent replied Β· 17 June 2024

Thank you very much for your 5 star review. Your feedback has been passed onto the sales team. We look forward to welcoming you into your brand-new Lovell home.

1/5

Trustpilot

Broken kitchen door handle was reported…

Broken kitchen door handle was reported nearly 3 months ago and still not fixed as part is on order they say.. Asked to fix temporary one - get no reply..

Meri Β· 21 August 2022

Agent replied Β· 17 June 2024

Hi Meri,Please accept our apologies for the delay in getting this resolved for you. Customer Care have confirmed they have been in touch with you this morning, with an appointment Wednesday to replace the handle. If you have any further problems please don’t hesitate to get in touch.The Lovell Team

5/5

Trustpilot

Excellent customer service and…

Excellent customer service and information from your representative. Easy to contact and any queries dealt with efficiently.

Sandra Β· 8 October 2023

Agent replied Β· 17 June 2024

Thank you Sandra for your 5* review of your experience at All Saints Green in Stradbroke.We have shared your comments directly with Mandy at All Saints Green, who we know will be really pleased to read them.The Lovell Team

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