5/5
GoogleVERY PROFESSIONAL IN EVERY ASPECT.
Agent replied · 24 October 2024
Thank you for your great review!
Trusted Agent profile · Telford
Verified
DB Roberts Telford reviews
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
About DB Roberts Telford
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Reviews
Every review we hold for the Telford office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAmazing service
Really helpful and staff so lovely. I had Emily helping us on our journey of being first time buyers and she was all round amazing. Thank you so much 😁
4/5
Trustpilotthis was my first time applying for my…
this was my first time applying for my first rented home and was a pretty straight forward experience
Agent replied · 12 June 2024
Thank you for taking the time to share your feedback! We're delighted to hear that your application for your first rented home was a straightforward experience.
5/5
GoogleGreat service, kept informed at all times
5/5
TrustpilotD B Roberts & Partners have help us to…
D B Roberts & Partners have help us to find a tenant with a better deal within a month. The communication during the process was excellent. We are very happy with the services. Thank you very much!
5/5
TrustpilotExcellent customer service .
Great customer service from start to finish with our rental property......will definitely use their service again!
Agent replied · 12 June 2024
Thank you for the feedback, it's great to hear that you had an excellent experience. Thanks again for choosing us!
4/5
GoogleVery helpfull. Worked round my circumstances.
5/5
TrustpilotExcellent quality and speedy service
Agent replied · 24 August 2024
Thank you so much for your kind review! We're thrilled to hear that you were pleased with both the quality & speed of our service.
4/5
GoogleHandled my sale smoothly .
5/5
TrustpilotHelped make a very big decision
Emily helped us make a very important decision whilst viewing a property during relocating our family. We were unsure of the area we had seen a house we loved, due to not knowing it, and Emily reassured us and ultimately made our decision easier.
5/5
Trustpilot14 years of excellent service.
I’ve used Robert’s as my estate agents for the past 14 years and never had an issue. They’ve managed my property very well and always are polite and respectful when contacting me.
5/5
TrustpilotGreat customer service
Alex Hayward who I spoke to on the phone was really helpful & got everything covered & answered for that I wanted to know along with signing me up to the estate agency to progress my search for property & future view in’s.
5/5
TrustpilotDB Roberts were the right choice
DB Roberts’s agents they’ve been nice, kind and respectful but the most important characteristic is that they are efficient, they move fast and get things done, and that’s a key factor when you want to sell our house!
5/5
GoogleI chose DB Roberts as the visit i had from Lisa in the sales team gave me confidence that i mattered. She was not rushed as others have been and since then i have been happy with all of my communications with the team. They are always really helpful and supportive. I would highly recommend them to anyone selling their property.
5/5
GoogleSasha was really helpful in helping me find a buyer for my property!
5/5
TrustpilotFrom Landlords Perspective
DB Roberts manage my property effectively, with good communication from tenants to myself and back again, they have been very helpful and prompt when sorting issues for both myself and the tenants. Can't complain at all :)
5/5
GoogleFab Service as always
5/5
GoogleOur property had been on the market for over 12 months. During that period DB Roberts staff phoned on a regular basis to keep us informed of any viewings and feedback received.
5/5
TrustpilotMegan gave us excellent customer…
Megan gave us excellent customer servicer and guided us very well through the procedure.
Agent replied · 12 June 2024
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with Megan!
1/5
TrustpilotThomas Wragg..Avoid.
Thomas Wragg came to value our property 28th March.Assured me of a phone call following day. Never did. I called a week later asking for update, said would get back to me.Over a month later. Zero contact.How professional!
1/5
TrustpilotBooked an online valuation of our…
Booked an online valuation of our property which was accepted.At the appointed time no one arrived so I called the dbroberts office only to be told the valuation had been cancelled and I had been notified by phone.No meassge receieved /no email or text message recieved.If you are going to cancel a meeting db roberts you have many means available to ensure the message is received.Very poor service from an established estate agent.
5/5
TrustpilotProfessional & Efficient
Excellent communication throughout the team, A prompt response to any enquiries or issues raised.A professional outfit that I would recommend and use again in the future !
5/5
GoogleI am very pleased with the help and speed with everything
5/5
GoogleAll of my dealings with Charlie Wisdom have been great. She listened to all of requirements and was professional at all times. Thank you for your help.
Agent replied · 13 June 2024
Thank you for your 5* review, your comments will be passed onto Charlie! Best wishes, DB Roberts
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
