1/5
GoogleA legalised mafia, very poor service, very expensive fees, imposing expensive maintenance works which were not required. Super-expensive subcontractors, e.g gardener and cleaners. Very poor response to email or phone calls.
Trusted Agent profile · Teddington
Snellers Teddington reviews
★★★★★
412 reviews across 2 platforms
74 Broad Street, Teddington, TW11 8QX
Snellers's office in Teddington, at 74 Broad Street, is rated 4.5 out of 5 across 412 reviews on two platforms, including 89 Google reviews rated 4.1.
Reviews
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHad a great experience with Snellers…
Had a great experience with Snellers and their agent Charlie when selling my house, can’t recommend enough.
Agent replied · 16 June 2024
Dear Jono, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
1/5
GoogleGetting a response is a fair task. If you have the option to shop around I would.
Agent replied · 24 August 2024
Unfortunately we are unable to assist with this matter as it is not clear what the complaint is referring to. Please call me on 020 8977 2204 so we can resolve your issue. Kind Regards, Kimberley
5/5
TrustpilotThey were top draw for me
They were top draw for me. Always polite and chasing up enquiries. Gabriel especially!
Agent replied · 16 June 2024
Dear Morgan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotWe had an excellent experience with our…
We had an excellent experience with our agent (Matt) and would recommend this company to anyone:)
Agent replied · 16 June 2024
Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotClear communication. No problems
My contact at Snellers was Bella Murton. I was living in Canada whilst Bella coordinated the management of my property in England. I found her to be an excellent and clear communicator. Quick to answer emails and patient with me in regards to the time difference. It was a pleasure working with her and Snellers.
5/5
GoogleSneller Commercial assisted during a turbulent time with outgoing Tenants. A thorough undertaking of Dilapidations resulted in thousands of pounds of work that the Lease required by outgoing Tenants. Constant communication coupled with refreshingly energetic ‘can do’ attitude made it a pleasure to deal with Snellers .
5/5
GoogleProfessional & friendly service in managing our development, effective billing & collection of service charges with zero arrears, and Board approvals, signatures and independent certification as necessary on statutory Company Accounts and Service Charge Accounts all completed within 5 months of accounting year-ends. Two years on and very happy that we changed to Snellers.
5/5
GoogleGreat service throughout the whole transaction.
1/5
GoogleAggressive, incompetent and should purchase an abacus.
5/5
GoogleExcellent service from a very professional surveyor Andrew Haigh
5/5
GoogleA massive thanks to Snellers, in particular the thorough and professional Sharon Bastion. A great effort was made in supporting us to find the right home for our business and I would have every confidence in recommending her team and their services for commercial property negotiations.
5/5
GoogleGeorgina has a very professional and yet friendly approach to looking after her clients' interests at Snellers in Teddington.
5/5
GoogleMr Lawrance provided fast response, friendly and highly professional! Recommend! Thank you!
5/5
GoogleI have been very impressed with Snellers since they took over the management of our small block of 9 flights. Their communication and action is good and willingness to address any problems.
5/5
GoogleI'm very happy with the service provided by Amira and Snellers. They are always very helpful and supportive!
5/5
TrustpilotI have been working with Isabella for…
I have been working with Isabella for most of this year. I always find her to be extremely helpful and knowledgeable and is happy to go 'that extra mile' for both the owners and the tenants to achieve a successful outcome for all involved.
1/5
GoogleAbsolutely shocking company and poor management. Why would they provide you service or care when they are employed by a landlord that you have to pay their fees? They treat you like a nuisance when you ask what your thousands of pounds have been spent on...
5/5
TrustpilotI'm really happy with Snellers as my letting agent
I'm really happy with Snellers as my letting agent. Charlotte Nugent, my property manager, is brilliant at dealing with any problems and always replies to emails and phone calls very quickly. She is always friendly, helpful, professional and a pleasure to deal with.
5/5
TrustpilotIsabella Murton manages my property and…
Isabella Murton manages my property and I am delighted with the service that she provides. She is quick, professional, manages my expectations, appreciates the broader implications of often complex problems and most importantly makes me smile. A true 5 star performer.
5/5
GoogleWe moved to Snellers as our Managing Agents just over two months ago. Very impressed by the professionalism as well as the efficient and friendly communication. We appreciate the support and the commitment shown.
5/5
GoogleI received an excellent service from Sharon Bastion at Snellers. Will definitely use them again. Although as they have found me a great tennant on a long lease, probably not for some time. Thankyou.
5/5
TrustpilotSuperb property manager
We rent a property in Hampton through Snellers and Bella our property manager is first class.Professional, personable and communicative, if she says she will do something it gets done.She’s first class and a breath of fresh air in the industry!
5/5
TrustpilotSnellers in Hampton Hill have been…
Snellers in Hampton Hill have been managing my property for several years now and always done an excellent job. Holly Maginot has just taken over the management of my property and had been really good - proactive and very responsive.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
