Every review we hold for the Tavistock office, from every platform, shown as written. First names only.
★★★★★ 1/5
GooglePut in an application for a property, following a viewing, only to be completely ignored. Found out from their website that the property had been let agreed. Rude, and a waste of our time.
ETA: Not only rude, and a waste of time, but also a waste of lots and lots of money! Did you a favour not leaving the walls black with mould.NegativeResponsiveness, Quality, Professionalism
Aimee · 27 August 2021
Agent replied · 7 June 2023
Dear Aimee, our apologies that you feel we did not treat you professionally in this instance, this was certainly not our intention. If you would like to discuss this further, please give me a call on 01822 617171 Kind regards, Carla (Lettings Manager)
★★★★★ 5/5
GoogleMany thanks to Carla and the team; much appreciated and highly recommended!!
Kerry · 7 June 2022
Agent replied · 7 June 2023
Hello Kerry, thank you so much for taking the time to leave our lovely lettings team a 5 star review, it is always appreciated and great that they receive the acknowledgment that they deserve.
★★★★★ 5/5
GoogleA professional , respectful , personal approach ;
Nicola Muncey the gem in the crown of this Estate Agent , her warm friendly approach brings trust and integrity into the process of buying a family home.
David · 15 April 2024
Agent replied · 29 October 2023
Dear David,
Thanks so much for your kind review! We agree.. Nicola is a real asset to the team and we will pass on your lovely testimonial.
All the best,
Team Mansbridge Balment
★★★★★ 5/5
GoogleDelighted to have a business with Mansbridge Balment who is providing high quality service. I keep recommending them to my friends and so far everyone was happy with their service as well.
Tatiana · 15 April 2024
Agent replied · 15 April 2026
Dear Tatiana,
Thank you for your lovely review! We are so pleased you are happy with your service. Thanks so much for recommending us to your friends and family - we do understand the value of a personal recommendation.
Team Mansbridge Balment
★★★★★ 5/5
GoogleExcellent professional service. Every issue with the property-even the smallest is being dealt immediately. Easy to communicate with. Highly recommend to tenants like us for peace of mind and landlords that want their property managed by professionals who care about their customers.
Patricia · 27 July 2023
Agent replied · 29 October 2023
Hi Patricia,
Many thanks for your review, the lettings team are very appreciative to hear your kind words!
★★★★★ 5/5
GoogleI just wanted to thank Nicola. I was a bit of a nightmare buyer and she has been extremely supportive and kind.
Samantha · 3 November 2023
★★★★★ 5/5
GoogleI can't rate this company high enough. Very professional and courteous. Nothing too much trouble.
I would highly recommend them for either buying or selling.
Su · 15 April 2024
Agent replied · 29 October 2023
Dear Sue,
Many thanks for your kind review, it was a pleasure helping you with both your sale and your purchase and helping you start the next chapter of your life. We wish you all the very best. Team Mansbridge Balment
★★★★★ 1/5
GoogleRude and unhelpful Director. I've got my place now so MB lost business from me. Also I will not recommend this shoddy Outfit to anybody looking to buy a house. I know a lot of people in Plymouth through area.
Joe · 15 April 2023
Agent replied · 7 June 2023
Hello Joe, we are sorry to hear that you feel that you had a poor experience with Mansbridge Balment and we would be really grateful if you would contact us on either 01822 855055 or 24.7@mansbridgebalment.co.uk to discuss this further.
★★★★★ 5/5
GoogleWe had a really positive experience buying a house through Mansbridge Balment, Tavistock. Kevin initially showed us around the property and clearly has lots of experience in doing so. He offered advice when asked and answered all questions …
R · 15 April 2023
Agent replied · 7 June 2023
Hello, thank you for taking the time to leave us a review, it really is appreciated. Here at Mansbridge Balment we pride ourselves on our customer service from the start of the process right through the the end so it is great to hear of your positive experience.
★★★★★ 5/5
GoogleVery efficient, jolly staff nothing to much bother, all enquiries answered swiftly.
Kept fully informed every step of the way even though it was a very stressful time for buyers sellers and agentsand solicitors all trying to complete before the 30th June deadline.
Well done all.
Jan · 7 June 2022
Agent replied · 7 June 2023
Many thanks for your kind review Jan. We are delighted you’re happy with our service.
★★★★★ 5/5
GoogleDelighted to have a business with Mansbridge Balment who is providing high quality service. I keep recommending them to my friends and so far everyone was happy with their service as well.
Tatiana · 31 August 2023
Agent replied · 29 October 2023
Dear Tatiana,
Thank you for your lovely review! We are so pleased you are happy with your service. Thanks so much for recommending us to your friends and family - we do understand the value of a personal recommendation.
Team Mansbridge Balment
★★★★★ 5/5
GoogleThe most professional, personal,reassuring,successful service from all the team of lovely people.
A very big thank you !
Ian · 15 April 2024
Agent replied · 29 October 2023
Hi Ian! A very big thank you for your review! It was a great pleasure to work for you on your recent sale, with a very smooth, speedy transaction! Wishing you all the best for your new venture! Team Mansbridge Balment.
★★★★★ 5/5
GoogleFriendly, knowledgeable, efficient and effective from the day we called them to arrange the sale of a property. From marketing to completion in 8 weeks plus they handled all the viewings and hooked us up with a local conveyancer who worked with them hand in glove. Highly recommend!
Nigel · 15 April 2024
★★★★★ 5/5
GoogleKerry from Mansbridge has always been amazing through every move we have had with them! When we were moving Kerry supported us every step of the way to find our new home, she is a credit to Mansbridge !
Jay · 7 June 2022
Agent replied · 7 June 2023
Hello Jay thank you for taking the time to leave a Google review for the lovely Kerry! We certainly think she is a credit to Mansbridge and pleased to hear that you think so too. Here at Mansbridge, we pride ourselves on first class customer service and it certainly sounds as though Kerry is delivering that!
★★★★★ 5/5
GoogleBy far the best estate agent that I have ever dealt with: efficient, friendly and helpful in every way. Rosi Gladwell
PS: Please, note that Rosi had to send this via another Google account.
Meinhard · 12 July 2022
Agent replied · 7 June 2023
Hello Rosie and friend with Google account, thank you both for taking the time to leave this lovely 5 star review, it really does mean a lot when we hear such positive things. We do strive to give the best customer service and support to everyone that we deal with as we know, more than most what a tricky market this is, particularly at the moment. Thanks again.
★★★★★ 5/5
GooglePrompt process from viewing the property to moving in. Staff were really helpful and friendly when advising my partner and I as it was our first move and nothing was too much trouble!
Neev · 7 June 2022
Agent replied · 7 June 2023
Hi Neev thank you for your lovely Google review. We are so glad to hear that everything went smoothly for you and hopefully you are all settled into your new home. Mansbridge Balment prides itself on first class customer service so it is lovely to read that you found our Lettings team friendly and helpful, we think they are too :-)
★★★★★ 5/5
GoogleVery helpful and efficient letting team.
Each member seemed conscientious about their company and their work. As a businessman myself, I value dealing with a company where staff are willing and helpful. My requirements were understood and met. Thank you!
Nigel · 15 April 2024
★★★★★ 4/5
GoogleGood services, help, explain. Always in touch.
Kate · 15 April 2024
Agent replied · 29 October 2023
Hi Kate,
We Appreciate your review and positive words. Thank you, team Mansbridge Balment.
★★★★★ 1/5
GoogleAbsolute joke, only put one star because these people really need to take a look at themselves.
Disgusting human beings if you can call them that, robots are more fitting. Rude and down right horrible.NegativeQuality
Saffa · 27 August 2021
Agent replied · 7 June 2023
Good Afternoon Saffa Swany, we are sorry to hear that you feel that you have been treated poorly during your dealings with us and we would be keen to learn further about your experience and what we can do to ensure that we can do whatever is within our means to make sure that no one else feels this way. We do have an excellent team here and we really would welcome your feedback. Please get in touch on tavistock@mansbridgebalment.co.uk or (01822) 612345
★★★★★ 5/5
GoogleAmazing support throughout the house sale. It’s brilliant to have it done and to have managed it all from up north with so very little hassle. Also very helpful intros to a wonderful local house clearance organisation and cleaners and help with all kinds of other stuff. Definitely above-and-beyond service, brilliant!
B · 15 April 2023
★★★★★ 5/5
GoogleOutstanding service from Carla, Kerry and Julia at the lettings team. I would highly recommend them due to their professionalism and friendliness.
Jon · 7 June 2022
Agent replied · 7 June 2023
Hi Jon thank you for your five star review and your future recommendation! We certainly think the Lettings team are second to none so it is great to hear it from someone else too. Mansbridge Balment aims to offer five star customer service across all of our departments and branches and, from what you are saying, the Lettings team are certainly doing that. Well done ladies.
★★★★★ 5/5
GoogleFriendly and helpful team who have gone the extra mile to ensure that our sale progresses.
Heather · 9 November 2022
Agent replied · 7 June 2023
Hello Heather,
Thank you for taking the time to leave us a 5 star review, it really does mean a lot to the team. We work hard to ensure that the process from start to finish goes as smoothly as possible so it really is great to hear that, in your case, we managed that.
★★★★★ 5/5
GoogleThe lettings department at Mansbridge Balmont handled all the legalities and the handover of our property efficiently and everything went without a hitch. Thank you so much.
Jo · 15 April 2024
★★★★★ 5/5
GoogleOur existing property was successfully purchased through Mansbridge in Tavistock in 2007. Fourteen years later when it was time to move on, Mansbridge were marketing a new build house that we fell in love with. Unfortunately, it would not …
Dave · 15 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
