Every review we hold for the Taunton office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleThey've been our landlord's agent for 9 months now. Very strict regarding documentation and references etc up front, but very professional, which is reassuring. Branch on Hammet street. Inspections hassle free. Repairs done promptly. Communications are respectful. Adam and Jodi are great to deal with.
Scott · 19 June 2017
Agent replied · 17 June 2024
Thanks for taking the time to post a review - and a 4* one at that! Pleased you're enjoying renting through Robert Cooney.
★★★★★ 5/5
GoogleVery professional, we liked the continual communication and always felt important to them
Beryl · 21 October 2023
Agent replied · 17 June 2024
Thank you for taking the time to share your positive experience with us which we all really appreciate.
It was our pleasure to help you move.
★★★★★ 5/5
GoogleGood team I would recommend
Ilir · 19 March 2024
Agent replied · 26 August 2024
Thank you for our 5 ⭐️ review - much appreciated.
★★★★★ 1/5
GoogleRang on 2 occasions about an advertised property with the promise of a return call.
No such luck. Been waiting now 10 days or more. !!!???
Bob · 18 June 2021
Agent replied · 17 June 2024
We are sorry you were frustrated by what you believed to be the lack of a return call following your enquiry but further to your conversation this evening, you now know that we did return your call and leave you a message. It was unfortunate you did not receive our message.
★★★★★ 5/5
GoogleVery professional and friendly. Tilly and William are major assets to the company.
Katie · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave 5 ⭐️s.
We are glad you’ve enjoyed your Robert Cooney experience!
★★★★★ 5/5
GoogleJust sold our house, the whole process was handled very professionally from start to finish, highly recommended.
Jon · 18 June 2021
Agent replied · 17 June 2024
Thank you for your review and 5*s
★★★★★ 5/5
GoogleVery good agent hope we get the property we want
Mandy · 18 June 2022
Agent replied · 17 June 2024
Thank you for your review 😊 …
★★★★★ 5/5
GoogleVery good Sarah Hallsworth worked really hard to obtain exchange of contracts. Many thanks.
Victor · 18 June 2021
Agent replied · 17 June 2024
Thank you for our 5* review. We hope you are enjoying your new home.
★★★★★ 3/5
GoogleLooking at properties in the area to see what my wee house could be worth to re-mortgage.....
S · 18 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to leave a review. However we are unsure what specific experience with Robert Cooney your review relates to.
We would be pleased to discuss further if you would provide your contact details via taunton@robertcooney.co.uk
★★★★★ 2/5
GoogleIncompetent sales team
Christopher · 18 June 2020
Agent replied · 17 June 2024
Thank you for leaving a rating. We’re sorry to hear you had a bad experience; however, we cannot offer any assistance or resolution without details about what you did not like. Furthermore, we have no record of any dealings with a customer of this name. If you wish, please contact us on 01823 230230 to discuss your issue and we will try our best to help resolve it for you.”
★★★★★ 5/5
GoogleRating only, no written review.
Carlos · 20 November 2023
Agent replied · 17 June 2024
👍 …
★★★★★ 1/5
GoogleRating only, no written review.
Sara · 18 June 2023
Agent replied · 17 June 2024
We see that you have left an anonymous review for us. We have no record of ever had any dealings with a person of this name. Perhaps you would be kind enough to make contact with us to let us know the reasoning behind your review so that we may address any issues you may have with our business. All feedback is good but we do need to know if there are any issues we can help you with. Robert
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 18 June 2023
Agent replied · 17 June 2024
Thank you for our 5*s!
★★★★★ 5/5
GoogleRating only, no written review.
Steph · 18 June 2022
Agent replied · 17 June 2024
A lovely start to our day with your 5 ⭐️ review. Thank you
★★★★★ 1/5
GoogleRating only, no written review.
Susanne · 18 June 2021
Agent replied · 17 June 2024
We see you have left a 1* review.
We have no record of you contacting Robert Cooney and therefore we cannot contact you to discuss the reason for your 1* review or help with your property requirements.
Please call the office so we can assist, or we politely request that you remove your review.
★★★★★ 2/5
GoogleRating only, no written review.
JAQ · 18 June 2021
Agent replied · 17 June 2024
We are wondering why you have left us a 2* review as we have no record of any dealings with you.
Is there a number we can contact you on to discuss please?
★★★★★ 3/5
GoogleRating only, no written review.
Jennie · 18 June 2021
Agent replied · 17 June 2024
Reviews are really important to us.
Can you advise please what your 3* review relates to? Our records show the most recent contact with you was July 2020.
★★★★★ 4/5
GoogleRating only, no written review.
Ryan · 18 June 2021
Agent replied · 17 June 2024
Thank you for leaving a review
★★★★★ 5/5
GoogleRating only, no written review.
Donna · 18 June 2021
Agent replied · 17 June 2024
Thank you for our 5 ⭐️ review.
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 18 June 2021
Agent replied · 17 June 2024
👍 …
★★★★★ 5/5
GoogleRating only, no written review.
Trini · 18 June 2021
Agent replied · 17 June 2024
Thank you for our 5*s!
★★★★★ 1/5
GoogleRating only, no written review.
Joshua · 18 June 2020
Agent replied · 17 June 2024
We notice you have left a one star review. Can I ask what this relates to? Is there a number we can call you on to discuss?
★★★★★ 4/5
GoogleRating only, no written review.
Alex · 18 June 2020
Agent replied · 17 June 2024
Thank you for leaving a review
★★★★★ 4/5
GoogleRating only, no written review.
Michael · 18 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.