Trusted Agent profile · Taunton
★★★★★
687 reviews across 2 platforms
Comeytrowe, Taunton, TA4 1EF
Linden Homes Western's office in Taunton, at Comeytrowe, is rated 2.4 out of 5 across 687 reviews on two platforms, including 1 Google review rated 5.0.
Every review we hold for the Taunton office, from every platform, shown as written. First names only.
1/5
TrustpilotStoneleigh view Kenilworth
Shocking customer service! Non existent . bare faced liars and deceitful with sales particulars not being accurate. Pushy sales staff who String you along and waste your time and then ignore you! The experience has totally put me off buying an overpriced and cheaply built house.. lucky Escape
1/5
TrustpilotStay well clear of this company
Stay well clear of this company. Everyone I speak to on the estate has had enough of them. Shoddy work, crap customer service.Since moving in we have had the entire house re painted, downstairs flooring replaced, back garden needs digging up as it floods, front garden has been laid twice and is still shocking, all of the glass in the windows needs replacing because it’s all scratched. Jus appalling.
1/5
Trustpilotpoor Housekeeping
I currently live on montbray in Barnstaple a linden home, we are required to pay some sort of maintenance charge for keeping the place neat & tidy whilst I think this is a good idea I don’t like the fact that plants are being planted only to be left to die & at our expense be replanted a couple of weeks later, surely this is a complete waste of our hard earned money .
1/5
TrustpilotBrought a new build 6 years ago now
Brought a new build 6 years ago now, they fitted no vents in the loft and condensation built up. The windows were fitted so bad we had water pouring in and they wanted to hear nothing about it. They also came round and washed everyone's render and left cracks and patches across the whole new estate and have not and will not do anything about it. Never buy from this sub par cowboy built company.
1/5
TrustpilotAvoid at all costs
Avoid at all costs! Agreed a price on a new build and accepted a part ex offer on my home(under market value). To then be told house we were reserving was now no longer being marketed. Then received a phone call 48hrs later to say house was re available but at a price increase of £10,000 more than agreed. Totally untrustworthy and underhanded.
1/5
TrustpilotShocking issues with this company
I live near a family who bought a brand new linden home only to find out they were on top of a sewage pumping station the smell was atrocious!!! Linden said they should have known that but hang on you built it and sold it to them!! Why didn’t they fess up and say that prior to the sale! Avoid these barrow boys before you end up losing money and sanity, kids and family.
5/5
TrustpilotVery easy and accommodating
1/5
TrustpilotPoor service.
I want to book an appointment for a property in Manchester, I leave my email and they told me will have reply. So far one week but no update.I call again today and the lady told me can call back later or people will contact me. When I ask her name which I could find her to follow up later. She then dropped the call.
2/5
TrustpilotPoor customer service
I purchased my property 2.5 years ago and during this time the majority of people in my development have had issues with snagging not being resolved, terrible communication and awful customer service.I would encourage you to do your research before considering buying a property from these developers.
1/5
TrustpilotTERRIBLE
DO NOT UNDER ANT CIRCUMSTANCES BUY A HOUSE FROM LINDEN !!!!
2/5
TrustpilotWorst soundproofing and very slow response from defect co-ordinator
Got this new apartment. Defect co-ordinator is very slow in give us a response and the whole process of dealing with snagging issues is very slow. Need to send them two emails everyday to remind them again and again. Also, they have worst soundproofing in the apartment. Tube underground passes by from our apartment and its a shock to hear tube noise after every 5 mins.
1/5
TrustpilotI gave these a negative review a couple…
I gave these a negative review a couple of years ago and thought I’d have a look to see if they’ve improved at all. After reading a few pages of comments I find it very suspicious that in almost every positive or five star review someone is actually named but this doesn’t seem to happen with negative reviews. Surely they can’t be leaving their own reviews!!!!!
1/5
TrustpilotUNTRUSTWORTHY
Linden are building a new estate in Thurston, Suffolk. They have Outline planning permission for up to 200 homes on the site. Their detailed application has now shown that 191 houses will be squeezed in to 2/3 if the site and they will then apply for further housing ( making it more like 300) on the site. They are abusing their power and planners seem incapable of stopping them.
1/5
TrustpilotI wouldn't give them any stars if it…
I wouldn't give them any stars if it was allowed, I have had so many major leaks repaired but then out of warranty and now disputing it's the exact same leak dispite photos comfirming so. Mouldy houses which have made my furniture mouldy wouldn't replace it, fans that are so loud it's like sleeping on a runway, awful customer service so rude and unwilling to help or even listen.
1/5
TrustpilotHow on earth do these cowboy s linden…
How on earth do these cowboy s linden homes get away with building utter rubbish 🤬they need to be fined massively and not allowed to continue to build homes anymore!
1/5
TrustpilotBuy a Linden home and expect RATS!!
Buy a Linden home and expect RATS in your loft due to poor build and badly laid drains. You can also look forward to poor wood workmanship, stupid layouts of electrics, a lawn full of rubbish just under the surface, toilets that dont flush and the thinnest lick of paint on all walls as standard. NHBC refer you back to Linden for any issues and after 2 years they couldnt care less.
5/5
TrustpilotGreat All Round Service
Great Customer Service from Sales Office and after moving in the Assistant Site Manager at Western Gate, Northampton. Snags are being dealt with really well. Very happy with the house and the area we moved to!
1/5
Trustpilotcomplete and incompetent liars
complete and incompetent liars, 5 A4 pages of snags most not complete, every floor in our 4 bed not fitted correctly, offer of cash to fix ourselves not enough and wanted us to sign our rights to all past present and future snags to obtain this money, customer service a joke and rude and slanderous when you do get hold of them . to any future buyers ," avoid like the plague,
1/5
TrustpilotScandalous
Scandalous! Does not even deserve 1 star. Customer service are shocking and the head of customer care is an absolute dead loss! I really wonder where they drag their staff in from but then the M.D. does not care or follow through from customer complaints. Literally seeing how far I need to escalate this to get action and to warn others to not line the pockets of such a rogue company.
1/5
TrustpilotDisaster waiting to happen
I moved into a new Linden flat 4 month ago and the multitude of snags that were opened then are still open, despite the repairs being relatively easy to complete (replace a boiler part, correctly plumb the shower etc). The major one is a faulty fridge/freezer but despite mentions of the Grenfell disaster nothing is taken seriously by the Customer Services team, all complaints fall on deaf ears.
1/5
TrustpilotHeathlands Development - Frimley
We’ve lived on the development for 4 years and the site has still not been finished by Linden Homes. The communal areas have been left an absolute mess and several areas are frankly dangerous. The upkeep is also seriously lacking. Quite the opposite to what we were promised when we purchased the property. We now have to worry about safety issues on the site. Very disappointing.
1/5
TrustpilotAWFUL DO NOT USE
I was in the process of buying my first home and Linden offered us a great deal with a large deposit contribution. After filling in all the paperwork and paying solicitor fees they decided to tell us they can no longer offer this so we lost out on the house, the deal, money to the solicitor and time taken to fill everything in.
5/5
Trustpilotif you love stress and being fobbed off…
if you love stress and being fobbed off at all levels then this is the housebuilder for you as an experienced newbuild buyer with homes from two previous builders this is a shocking experience. I could give you details but I don't like to give people nightmaresupdate site manager has now addressed all problems and I am content once more.p.s I love my new home and location.
1/5
TrustpilotWow what poor customer service we have…
Wow what poor customer service we have been living in our supposedly new home for ten months and it looks like a patchwork quilt. Every wall internal and external needs painting as the workmanship was poor. With over 50 snags when we moved in! NOT what I expected from a new home. What is sad is that they then pay someone else to fix the original subcontractors shoddy workmanship
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linden Homes Western's Taunton office has 687 reviews across two platforms: 1 on Google, 686 on Trustpilot (across the whole business).
Linden Homes Western Taunton is rated 2.4 out of 5 across all 687 reviews, and 5.0 out of 5 on Google from 1 reviews.
Linden Homes Western Taunton, Comeytrowe, Taunton, TA4 1EF.
