Fox and Sons Taunton reviews

★★★★★ 5/5

Google

We recently bought our first home through Fox and Sons. Peter was brilliant at securing us our home at the right price and really helped us to imagine the potential the space had on our visit. Leah was amazing - professional and courteous. She kept us informed throughout the process and expertly guided us through it. The team at fox and sons made the house buying process smooth and easy, and would definitely recommend using them. When it comes to eventually selling our home, we would not hesitate to use them again.

James · 14 April 2024

★★★★★ 5/5

Google

Good experience! Whenever I rang through to the office, the people who answered the phone were very friendly and professional. Zoran at the Fox and sons Taunton branch was also incredibly helpful throughout every step of the process! Despite probably being very busy, He always kept in contact with me and provided updates along the way, and always responded quickly. He was very patient and answered all of my questions(!) and was so reassuring throughout the whole process. Now me and my family we are able to move to our beautiful new home Thank you Zoran

Junior · 14 April 2024

★★★★★ 5/5

Google

We recently rented our home through Fox & Sons. Our agent was Romana, and she was fantastic throughout. From start to finish, she was friendly, polite, and communicated everything clearly and in good time. Romana made a typically stressful experience into an easy one!

Caleb · 5 August 2025

★★★★★ 5/5

Google

I've just got the keys to a flat I'm renting through Fox & Sons. Romana Pryer was absolutely brilliant, so efficient and made every step very smooth and easy to navigate, very helpful and great with communication and answering any questions …

William · 16 August 2025

★★★★★ 1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number. When I explained my frustrations, they were far from understanding and got defensive. I will not be using this estate agent nor recommending it to anyone.

Millie · 31 July 2026

★★★★★ 5/5

Google

Fox and Sons were a delight to deal with, after a very tough time personally I was treated with total respect, kept informed throughout the whole process and even though it wasn’t the easiest of purchases but they helped me through every step of the way keeping the buying stress to a minimum. Everyone I dealt with was a pleasure but in particular I cannot thank Katrice and Craig enough! When it comes to my next selling/buying experience I will only use fox and sons in Taunton ! thank you to the whole team!

Kayleigh · 15 January 2024

★★★★★ 5/5

Google

I rented a flat with fox and sons and so far it has been amazing I love the place, I have to thank Romana Pryer for all the attention and support she gave and still gives us with any problems or questions we have.

Fátima · 11 July 2025

★★★★★ 5/5

Google

After being messed around by another estate agent I was recommended Fox and Sons in Taunton. They were absolutely amazing with selling my house. From evaluation to completion they were professional, understanding and supportive. Pete was …

Greg · 16 September 2025

★★★★★ 5/5

Trustpilot

Excellent throughout the whole process…

Excellent throughout the whole process from marketing, identifying buyers, communications and securing sale. Excellent offer negotiators. Highly recommend Thomad and Jack

Est · 28 September 2026

★★★★★ 1/5

Trustpilot

Total crap the valuation it was all sunshine…

At the valuation it was all sunshine and smiles with ,Buyers marching to my door I WAS TOLD , As soon as the sign went up SILENCE. A month later Not one viewing No communication , Sibi emailed and said if this doesn't pick up I'll apply to revoke the contract, Just 15 minutes later A notification appeared ,"You have a viewing" Bullshit, They just got an ex colleague of friend to visit on a day I had not chosen for viewings and the escorted viewing option was a sham because the agent turned up 20 minutes late After id shown the person around .This shambles was to make the threat go away , They then called me and advised me to lower the price Into the next lower bracket and it would creat huge interest . Bullshit Nothing For another month , A phone call from them put if the blue Arrived And the cheeky bastards wanted me to lower the price again . So I stayed there and then I want out of this contract for complete failure on your side ,without any penalties for earl closure ,And if you don't agree I'll take this to the ombudsman. 10 mins later, That's ok the contract is void no penalties . So now all I need is for them to come and get there bloody sign of my garden , I'm not advertising their shit company for free. Avoid fox's like the bloody plague. Total wankers

Dick · 17 July 2026

★★★★★ 1/5

Trustpilot

Awful service, unprofessional behaviour and lies

Crawley office. Communication 0 Professionalism 0 Honesty 0 It all started when Jack Allsobrook came to value our property. He was full of it. Told us that he had a few interested people for our property and could expect viewing right away. No viewings in the first month. Little wonder, when they do not answer the phone. Then came the recommendation to lower the asking price. So we took £15k off the price. We got one viewing in the second month. I called the office and eventually got through on 8 July because I’d not received a marketing update in over a week. I was told two calls were made 29 June and 02 July. No missed calls on my phone from them. I was repeatedly told the calls were made, we have a log and I repeatedly replied, I was not called I have no missed calls from Fox & Sons. After several back and forward with this, I asked for the branch manager Kane Caulfield to call me to discuss . He called and basically reiterated what his colleague had told me and proceed to argue he was right and I was wrong. Very unprofessional. Very rude and disrespectful. Clearly the training didn’t focus on not arguing with the clients! The upshot of the alleged missed calls was to tell me I’d a viewing. Now why they couldn’t text me as they have done in the past, or call the other person I am selling the house with, beggars understanding. My conclusion is that it was a lie. I’ve now come off the market with Fox & Sons, and I wish I’d read the Trustpilot reviews before I agreed a contract. Utter cowboy outfit and a shining example of the reputation given to estate agents. Now here’s the killer, 13 July, I called in person to the Crawley office to collect my key. I gave my name and after a wait of about 3 minutes the person present my key, handed it to me. I asked, do you not need to see my ID to prove I am the owner? I was told you need to sign a sheet and he went off to get it. Didn’t have it with him. And he never looked at my photograph ID!! I could have been anyone. Zero regard for security. Absolute amateurs and a burglars delight. I cannot stress this enough AVOID FOX & SONS AT ALL COSTS.

Dazzer · 13 July 2026

★★★★★ 5/5

Google

Anisha has been an absolute superstar. We went to several estate agents before Fox and Sons and no one seemed interested in helping us find somewhere to live. But as soon as we walked into Fox and Sons, Anisha immediately engaged us with a friendly smile and had us booked in for two viewings all within five minutes!! She was the most efficient, proactive, and warm natured person and we are so grateful for all her help! Definitely recommend!

OPHELIA-ROSE · 16 November 2023

★★★★★ 1/5

Trustpilot

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Sonia · 17 October 2023

★★★★★ 5/5

Google

We had viewed a lot of properties in Taunton and we had the best experience with Leah Beale (Fox and Sons). She is very professional at her job and yet very gentle and approachable with a lovely smile. It was a joy to meet her each time we viewed a property arranged by Fox and Sons. She is smart, well-informed and was always well-prepared when we arrived at the property. Unfortunately we liked a property and our offer was accepted by another agency and we moved ahead with it. Definitely Leah is an asset to your organization!

Mary · 17 October 2023

★★★★★ 5/5

Google

I’d highly recommend Leah Beale at Fox & Son’s! Leah recently valued my late mother’s home for probate and was very knowledgeable, informative, and well prepared. I really felt Leah understood the circumstances, and showed empathy towards myself and my family throughout the process. If you’re looking for a professional, and knowledgeable estate agent to value your home, call Leah Beale! ⭐️

Lauren · 26 September 2024

★★★★★ 1/5

Trustpilot

Absolutely disgusted at the way this…

Absolutely disgusted at the way this company treated my son and his fiance. They had put a holding deposit on a flat and through no fault of theirs the landlady withdrew the flat and Fox and Sons refused to give them back their holding deposit. They could not afford to lose that money. This is warning to anyone who is thinking of using Fox and Sons

Carol · 22 September 2026

★★★★★ 1/5

Trustpilot

Gosport Fox & Son - bad experience

Gosport. Pushy agents who will get a sale at any price including coming to your property without notice, walking through the grounds to the back door and scaring you to get you to accept a lower offer. I wish we hadn't been tricked into going with them as they offered success via a " boxing day" campaign and their "extensive" data based. Both yield nothing but low offers.

Lesley · 28 August 2026

★★★★★ 5/5

Google

Thank you to the Fox and Sons team Taunton for all their hard work and resilience. We have recently bought a house with them and the team was very helpful and professional. Special thanks to Leah and Craig for being with us from the beginning of the purchase and assisting with any queries. We recommend this estate agency if you wish to buy your dream house. Aggie & Piotr

Agnieszka · 15 March 2024

★★★★★ 1/5

Trustpilot

Do not use this Eastbourne Estate Agent

We feel our property was overpriced, which led to reduction after reduction in sale price. Did not respond to phone calls, or said things would be done that weren`t. To us the agents came across as arrogant, starting from not explaining the length of initial contract, right through to poor viewings both in numbers and quality of details given to possible buyers. Things were delayed because information was not passed through, and quite often was inaccurate. Very poor value for money. Instructed around the end of July 2022, completed 30th March 2023, pushed into a very short time between exchange and completion because of misinformation, and into a large reduction on our sale price.

Website · 20 June 2023

★★★★★ 5/5

Google

Pete and Leah were just amazing. I cannot recommend them enough. They sold my house for me. They were kind, empathic and ever so hard working. They always had a smile and some humour for the times that were frustrating. They went above and beyond to help me with this sell. Wonderful at their job, wonderful people. Thank you x

Katie-jane · 4 August 2024

★★★★★ 5/5

Trustpilot

Fox and sons hedge end/Southampton branch

Fox and sons hedge end branch, Dion and lily are absolutely wonderful, they have helped us with everything, they go above and beyond what they need to do, they are professional but have a caring human side, would definitely sell or buy my home with them, we have just brought a park home with them and they couldn't have done more for us, well done team , keep up the brilliant work you do, thank you. Fox and sons Southampton, we have just sold our house through this branch, they are such lovely people, Charlotte,Lucia and Kate have helped us the most and are such lovely helpful people, very professional and caring, with the human touch, thank you for helping us sell our house, keep up the good work. Well done fox and sons

S.saunders · 19 May 2026

★★★★★ 5/5

Google

I would fully recommend the team at Fox and Sons Taunton, especially Pete who gave us regular updates and nominated team members to make contact in his absence. Pete has a very reassuring and professional manner, he went above and beyond to ensure a smooth completion. Even when we experienced challenges, Pete was able to liaise with both solicitors and buyer to keep the sale on track. Thank you so much.

Liz · 16 December 2023

★★★★★ 5/5

Trustpilot

Our experience with Fox & Sons

Our experience with Fox & Sons, Scarlet E Hepburn, was outstanding. From start to finish, the service was professional and attentive. The staff member who assisted us was exceptionally kind and helpful. She negotiated with the landlord on our behalf and made sure all the facilities we requested were arranged promptly and without issue. Her guidance made the entire process smooth and stress-free. Overall, we are very satisfied with the service and glad we chose Fox & Sons. We wouldn’t hesitate to recommend them to anyone looking for a trustworthy estate agency.

Clare · 11 May 2026

★★★★★ 1/5

Trustpilot

No show viewing

Viewing booked and confirmed by George, but no one turned up. I had to call repeatedly to get an answer, only to be told a manager had “tried to contact me to cancel”, which is untrue as I had no missed calls or messages. I was promised a call to rearrange the viewing for the following week and never heard anything. Called again and was assured someone would call me shortly. Two weeks later, nothing. I’ve since submitted a formal complaint and haven’t even received an acknowledgement. Wasted my time attending a viewing that was never going ahead, followed by more time chasing. Poor organisation and even worse communication.

Becky · 23 April 2026