Carter Jonas Rural Taunton reviews

★★★★★ 5/5

Trustpilot

Ed and the team at CJ are Great!

We dealt with Ed and the team at CJ on our recent purchase. They were knowledgeable about the property and the area, accommodating and most importantly excellent communicators and readily available to progress things at the right time. I would thoroughly recommend them to others.

Ed · 10 March 2023

★★★★★ 5/5

Trustpilot

Couldn't have been better

Couldn't have been better! All of our dealings with the Newbury branch met expectations, staff were professional and helpful. Rupert helped us negotiate the tricky issues that go hand-in-hand with trying to co-ordinate sale and purchase, and soothed ruffled feathers during the most stressful moments! Wouldn't hesitate to recommend.

Sally · 14 October 2022

★★★★★ 1/5

Trustpilot

This company does not settle its…

This company does not settle its accounts. It acts on behalf of National Highways and is grossly inefficient.

Christopher · 11 October 2024

★★★★★ 5/5

Trustpilot

Fantastic estate agents

The team have been brilliant with progressing our purchase. It was a really seamless process and made very easy by the very responsive and helpful guidance of Ed Westmacott and Rupert Reeves. I would definitely recommend using Carter Jonas Newbury if you are looking to buy or sell. Thanks for all your great work guys. Ken

Ken · 14 October 2021

★★★★★ 5/5

Trustpilot

A big shout out to the team at Carter…

A big shout out to the team at Carter Jonas! Great to work with, professional, organised, friendly manner. Thanks for everything - its been a pleasure working with you.Kind regards

Nortons · 5 March 2024

★★★★★ 1/5

Trustpilot

Incompetent and untrustworthy Hills road branch

One of the worst renting experiences of my life ( hills road Cambridge branch)Make sure you know your rights as a tenant if you are renting through Carter jonas, I am usually quite relaxed and reasonable but the issues we had with this property and company were frankly incomprehensible.Mice twice, mold, burst toilet pipes, mushrooms from black mold,dangerous fuse box to name a few.No problem just tell Carter jonas and it will get fixed right? WRONG! Must be our fault as tenants! Only have the landlords interest as a client in their mind. Only when you involve environmental health do they get their act together.Wasted a few months to get my deposit money back through adjudication! ( had the cheek to try deduct £700 for pre-existing issues) And guess what we won. Wish I could post picture of the filth they thought was an acceptable property to let out, or the landlord showing up uninvited to blame Carter jonas on last few days of tenancy. As if they aren’t as bad as each other! Our neighbours told us this is a common issue with the house, so must be used to treating a tenant like dirt and hoping they won’t challenge them.All 5 star reviews have an incentive to leave a review , received a request day 1 of tenancy - luckily I didn’t leave one for a chance to win £100 pounds…So some advice:1. Don’t use Carter jonas 2.keep all evidence off issues you have reported if you do use them3. Take your own photographs when leaving.4. Know your rights as a tenant

Sophia · 19 October 2022

★★★★★ 5/5

Trustpilot

Carter Jonas - Positive Experience

Carter Jonas have made the sale of our property a positive experience. The staff are competent, thorough and always at the end of the telephone. They have been supportive, helpful and conscientious. I would highly recommend the Winchester branch.

Amanda · 22 July 2023

★★★★★ 1/5

Trustpilot

Worst Experience with a letting agency

Worst Experience with a letting agency. They never do the job unless you tell them you are going to complain to the council or sue them, and more than that, they are extremely rude, arriving at the point they insult their customers. Oh, I should not forget to mention they lie when advertising their properties!

Sterie · 8 October 2021

★★★★★ 5/5

Trustpilot

Carter Jonas sales experience

Carter Jonas (Bishops Park) were wonderful as always in the sale of our properties - great communicators and knowledgeable professionals in their field. Thank you!

Ann · 23 May 2024

★★★★★ 5/5

Trustpilot

Sell your house using Carter Jonas

We had a great experience using Carter Jonas, Marlborough to sell our house. They were friendly, knowledgeable and very supportive, keeping us informed of progress, next steps etc. Nothing ever seemed too much trouble or too difficult to overcome for them. Would highly recommend.

M · 15 December 2024

★★★★★ 1/5

Trustpilot

-Mess about with people and waste…

Fulham Branch, 361 Fulham Palace Road-Mess about with people and waste buyers’ time...lie.-GDPR: asks for bank statements but did not provide any guarantee that this information would be stored safely. Did not ask for my permission to be added to their database.-Sales manager was borderline racist, explaining to me what “a round number meant in English” with a very patronising tone...AVOID at all costs!

Mr · 3 October 2018

★★★★★ 5/5

Trustpilot

We sold our property in Fulham with the expertise of Carter Jonas

We sold our property in Fulham with the professional help and expertise of Wayland Ward-Smith of the Fulham Palace Road office.Wayland achieved the asking price and the property sold with little fuss or stress so I can only thoroughly recommend using Carter Jonas to sell a property.

Tim · 7 October 2022

★★★★★ 5/5

Trustpilot

Considerate Estate Agents

Aileen, Alison, Ann, Debbie and Stan have all been absolutely amazing over the years. They have a personal investment not only towards the Landlord but also more importantly towards the tenant. They are a true vision of how estate agents should be. Thank you for restoring faith back into this industry!

Alyma · 20 March 2022

★★★★★ 5/5

Trustpilot

It is the beginning of our search for a…

It is the beginning of our search for a property and we met with Sam and Charlotte who were charming and well informed. The viewings went well which could also mean it is the end of our search! We would certainly recommend Carter Jonas - they are very much a cut above many other agents.

Mail · 3 June 2021

★★★★★ 5/5

Trustpilot

Professional service

Ed was extremely helpful and professional, he made the whole process go smoothly.

Matt · 7 November 2024

★★★★★ 1/5

Trustpilot

In my personal experience and opinion…

In my personal experience and opinion these people are criminals plain and simple. When you point out their mistakes they treat you like dirt, I had never encountered evil people like this before. I would warm anyone thinking of renting or buying with them to think again, I never want to be treated like this again it was a horrible experience.

Rob · 31 July 2019

★★★★★ 5/5

Trustpilot

I would highly recommend Carter Jonas

I would highly recommend Carter Jonas. I have used them for many years. Their service is outstanding, they always give solid advice and have always found high quality tenants for my properties. They are also proactive in giving support to busy landords. I always ask for their advice before making any property decisions as well.

Sue · 18 May 2021

★★★★★ 5/5

Trustpilot

Their letting team that we dealt with…

Their letting team that we dealt with was very good and professional. Zoltan from their Fulham Palace office was very responsive and good at sorting things out very quickly with the Landlord for us. All in all a very smooth experience between the viewing and singing the tenancy. I would recommend them.

Htet · 27 October 2021

★★★★★ 5/5

Trustpilot

Smooth sale through Carter Jonas

We sold our house in Fulham through Wayland Ward-Smith at the Fulham Palace Road office.Wayland achieved close to asking price and the house sold smoothly with Wayland keeping a close eye on the conveyance progress. I would recommend Carter Jonas to sell a property.

Ed · 8 October 2022

★★★★★ 5/5

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I found dealing with Alison Norton on…

I found dealing with Alison Norton on the purchase of the property very professional.

Andrew · 26 September 2024

★★★★★ 5/5

Trustpilot

A pleasant experience

We have been in our rental property now for near on a year, the experience with dealing with our letting agent has been easy and simple. As it’s a new home there are always snagging issues, however with either a simple call or email the issues have been resolved. Highly recommend.

Ricky · 20 October 2021

★★★★★ 5/5

Trustpilot

Excellent letting agents.

The Carter Jonas team manage the letting on our house as we have temporarily relocated overseas. They have been excellent. The whole team is very professional and dedicated, looking after both the interests of the landlord and tenants. I would highly recommend.

SSF · 3 December 2022

★★★★★ 1/5

Trustpilot

UP THERE IN THE WORST AGENTS

UP THERE IN THE WORST AGENTS! CARTER JONAS WORKS FOR THE LANDLORD, NOT THE TENANT! CARTER JONAS DON'T GIVE A TOSS ABOUT THE TENANT. ALL ABOUT THEIR COMMISSION!!! BREACH OF CONTRACT, CONSTANT EXCUSES!!!

GAL · 4 September 2023

★★★★★ 1/5

Trustpilot

Terrible moving out process

Terrible moving out process. Forcing professional cleans on tenants last minute & trying to wrongly charge

SO · 5 August 2024