Trusted Agent profile · Tandridge
★★★★★
571 reviews across 3 platforms
17-19 Station Road West, Oxted, RH8 9EE, Tandridge, RH8 9EE
Jackson-Stops's office in Tandridge, at 17-19 Station Road West, is rated 4.7 out of 5 across 571 reviews on three platforms, including 75 Google reviews rated 4.8.
75
Reviews on Google
This office
4
Reviews on Facebook
Business-wide
492
Reviews on Trustpilot
Business-wide
Every review we hold for the Tandridge office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service from Jackson-Stops
Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.
Thanks for your review and it's good to hear you experienced an efficient and reliable service from our team and Margaret in particular. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotHighly recommend Jackson-Stops
I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.
Dear Claire, thank you for taking the time to leave a review, and it's good to know that Lottie's assistance helped your property purchase to go as smoothly as possible. We're pleased to hear that you would recommend Jackson-Stops! With best wishes from everyone at Jackson-Stops.
5/5
GoogleI recently sold my house in Limpsfield and Jane and her team were extremely professional and efficient in all our dealings. Specifically she was excellent in providing a realistic and accurate valuation and weeding out any potential buyers who weren’t serious. Despite inevitable delays due to Coronavirus it took no more than 10 weeks from when the property was listed to exchange of contracts. Jane was always “on the case” and thus avoided the usual delays due to minor queries or busy solicitors not giving the matter priority. I cannot recommend Jackson Stops and Jane Bishop highly enough.PositiveResponsiveness, Professionalism
5/5
GoogleCommunication is the key when buying/selling a house. We chose Jackson Stops for their professionalism, support and accessibility and could not fault any of the team. Our purchase involved some difficult issues all of which were resolved by civil discussion. Unfortunately our buyers proved to be aggressive in their attitude, unwilling to engage in a civil discussion and unable to listen to what was being said. If it hadn't been for the perseverance of Stuart and the team, this sale would have fallen through. I would highly recommend this company to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe sale of our property near Oxted was a protracted one due to the coronavirus pandemic but we were supported by Jackson Stops throughout this difficult period. We found the staff at Jacksons to be dedicated, efficient and extremely knowledgeable. Stuart Routledge has been in the business for decades and seems to have total recall of details on every house in the area. They provided numerous potential purchasers, far more than other agents had done, sifting out all but the serious contenders. He, Jane Bishop and the staff at the Oxted office responded quickly to queries and kept all parties informed of progress on a regular basis, communicating regularly and instantaneously where necessary once a buyer was found. Jackson Stops have sold two properties for us and we would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI can’t recommend Jackson Stops highly enough. We were first time buyers and so needed all the help we could get, and Jane made everything easy and smooth. We were kept well informed throughout the process and responses to our questions were prompt, direct and always helpful. It sounds like a cliché to say that somebody ‘went above and beyond’, but Jane certainly did and we’re very grateful to her and to Jackson Stops for their help with our purchase.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotGreat Job Karl
Thanks Karl at South-West Lancashire Jackson Stopps.Very professional throughout the whole sales process keeping all parties in touch for a successful sale
Dear Mark, thank you for your review of your experience with Karl at our Lancashire branch. we are delighted to hear that Karl's professionalism led to a successful sale. With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotCurrent purchase
Been recently been purchasing a property with Jackson Stops.Got to point of exchange but had a few issues came up from searches which hadn't been told before tried to get Stephen Cheshire to contact myself but no response only to come to a Friday to be asked are you going to exchange at time had concerns which needed answers.There response was just to put back on market and no response to my email.Even last Friday contacted Stephen and asked if property still available was told yes and sent long email.Noticed today been sold again.Basically been treated very poorly and basically rude.I'm sorry my mother was taken ill on the Friday you asked for exchange but I did email to no response back same as for last Monday.Very unprofessional not even being told vendor was selling elsewhere.
Hi Justin, we're sorry to hear about your experience. We have spoken with Stephen this morning and he will be in contact with you this morning. With best wishes from everyone at Jackson-Stops.
5/5
GoogleHaving just bought a property through Jackson-Stops, we were not the client, but their communication and professionalism with us made us comfortable with the purchase. Beyond what you would expect from an estate agent, Jane and Sarah were friendly, courteous and took an interest in our purchase. They congratulated us on our purchase and have showed an interest in our plans, even after the sale was long completed. Based on our experience we would definitely recommend them.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotFantastic property management experience all round!
We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.
Dear Emma, we are thrilled to hear about your five-star experience, and that the team was always professional, efficient and approachable, and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotBooked a viewing of a property in…
Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.
Dear Phil, we are extremely sorry for the miscommunication, and we understand that Jackson-Stops Alderley Edge is currently in touch with you to rectify this to enable a satisfactory conclusion for you. With best wishes from all at Jackson-Stops.
5/5
TrustpilotGenuinely(
Genuinely(, Lauren, Caroline and Ann have been amazing. Old properties have issues and these guys jump on it straight away. Lauren is so professional and friendly. Brilliant.
Thank you for taking the time to leave a review for our staff and we're pleased to hear your experience has been amazing. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotRecommended
Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.
Dear Eugenio, what a lovely review and thank you. We are pleased to hear that Lottie was incredibly helpful and that you believe Jackson-Stops is the best agency in the Suffolk area. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotLoren Pogue is a great communicator and…
Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops
Dear Luke, thanks for taking the time to leave a review and it's great to hear that Loren was able to solve any issues you had. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotIf your thinking of selling your…
If your thinking of selling your property, and looking for a complete professional service, from valuation, marketing your property to commutation through out the sale process then give Jackson-Stop team a call at North Devon branch. They have been fantastic! they are competitively priced and offer real value money. Without doubt if I had another property to sell it would be with Jackson-Stop North Devon.
5/5
TrustpilotSelling made easy
James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.
Dear Nigel, thank you for leaving such a complimentary review of the service you received from our Barnstaple team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotExcellent helpful team
Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!
Hi Francesca, thank you for the lovely review, and we're pleased to hear about the great service you received. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotNew boiler for Christmas
I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj
Dear Jaroslaz, it's wonderful to hear that you feel you were dealt with by safe hands by Loren, and we're delighted that you took the time to leave a review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotWilliam Jordan has been our contact for…
William Jordan has been our contact for over 2 years now.He’s always very professional and willing to helpThank you William
Thank you for taking the time to leave a review, and we will pass on your kind words to William Jordan. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotSo glad we chose Jackson-Stops to sell…
So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!
Thank you your five star review, complimenting Neil's strong communications skills. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotI can highly recommend Jackson-Stops
I can highly recommend Jackson-Stops. I was provided with an excellent service and guidance throughout the purchasing of my property. Big thanks to Lottie & Hayley (Newmarket office) for all their support.
Dear Freddy, we're very pleased that you rated the service you received from Lottie and Hayley as excellent, and we will pass on your kind words to our Newmarket team. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotI cant praise Ella and the team at…
I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results
Thank you for praising the proactive and professional service from Ella and our Cranbrook team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotStellar service
The team were excellent from start to finish - marketing a property with some challenges but these were overdone and a very successful sale went ahead. Toby, Freddie, Guy and Trudi provided a top notch service and I would heartily recommend them to anyone. Jerry
Dear Jerry, a wonderful review - thank you, and we are very pleased to hear that our Mid Sussex team was excellent from start to finish. We are also delighted that you would recommend our team. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotFantastic company to deal with
Had to relocate to Suffolk for work purposes and dealt with Paula at Jackson Stops in Newmarket. Great service and everything was sorted for me quickly, having moved in within about 5 weeks since I initially enquired about a place to rent.Wound highly recommend the company.
Dear Jonathan, thank you for praising our Newmarket team for their support during your speedy relocation. Best wishes from us all at Jackson-Stops.
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