1/5
Terrible customer service
Terrible customer service - they do not get back to you. They also cannot market houses - we have had no viewings since being on the market with them for 4 months.
Trusted Agent profile Β· Tameside
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647 reviews across 2 platforms
53 Mottram Road, Stalybridge, SK15 2QP, Tameside, SK15 2QP
Bridgfords's office in Tameside, at 53 Mottram Road, is rated 2.9 out of 5 across 647 reviews on two platforms, including 194 Google reviews rated 4.6.
Every review we hold for the Tameside office, from every platform, shown as written. First names only.
1/5
Terrible customer service
Terrible customer service - they do not get back to you. They also cannot market houses - we have had no viewings since being on the market with them for 4 months.
5/5
A great experience as usual, very nice friendly staff and very efficient in dealing with all aspects of the purchases, very helpful from start to finish and I would highly recommend.
Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
5/5
These guys have been nothing short of professional all the way through the purchase of my property. They have kept me updated from start to finish use these with 100% confidence they are fantstic.
Robert, your 5* rating and review is very much appreciated. Kindest regards, Mark
5/5
Bought and sold through the Stalybridge branch and they were very helpful! would deffo use them again. thanks!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
If I could give zero stars I would
If I could give zero stars, I would. I had an absolutely horrible experience.... as a purchaser. I was made to feel like my requests were outrageous, despite following the recommendations of Bridgefords surveyor. I was told that I was disgusting and shouted at.. avoid Sale at all costs, it's just not worth the abuse. There are plenty of professional estate agents.
5/5
I had best service
I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.
1/5
Such a pain from start to end
Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.
1/5
Waste of time!! Don't use them
Poor customer service , waste of time don't book any valuation with them they don't send professional agents to view your property and you need to chase them several time to get the valuation report. Rude agents on the phone. I am glad i haven't used them for any buying/selling service.
1/5
Donβt trust them with money
I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150Β£. Horrible people
5/5
The team have been wonderful from start to finish . We have had lots of issues but none are fault. Excellent service πPositiveProfessionalism
Thank you for your fabulous 5* review. Kind regards, Lucy, Customer Relations
5/5
Great service. Had a couple of problems but nothing to do with Bridgfords which Richard sorted out promptly. Staff always polite and helpful.PositiveProfessionalism
Thank you for the wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
Withington Bridgfords
Withington Bridgfords were great with us.
1/5
What a disgusting company
What a disgusting company, Iβve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the donβt have a clue whatβs going on, they are rude and donβt know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!
5/5
The team at Bridgfords - Stalybridge are absolutely brilliant! We've used other local estate agents and can honestly say they are head and shoulders above the rest. Highly recommend! Damian
Thank you Damian for your glowing 5* review of our Bridgfords team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
1/5
Bridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
5/5
Great service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
5/5
Getting my apartment was seamless withβ¦
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
Very helpful staff doing home viewings so as not to interrupt my evenings and weekends. Returning calls and contacting solicitors to make sure that my house sale ran smoothly.
Thank you for your fantastic 5* review of our dedicated team. Best wishes, Emma
5/5
Couldnβt have chosen a better estate agent! Absolutely brilliant service from sale to completion. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review!
5/5
Always responded in good time, very professional whilst also being friendly, would highly recommend particularly for buying a house.PositiveResponsiveness, Professionalism
Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.
4/5
Had a really good experience using the Stalybridge branch and the whole process moved extremely quickly when compared to other agents. Would recommend to friends and family. Nick
Many thanks Nick for the amazing review of your experience with our Bridgfords Stalybridge branch. Thank you for the recommendation. Best wishes, Lucy
1/5
Actively worsen the relationshipβ¦
Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.
5/5
We went through a difficult time buying a house, the team did a great job thanks sam and mel
Thank you for your fantastic comments and 5* review. Kind regards Lucy, Customer Relations.
5/5
Friendly staff and great service. We sold with Bridgfords and would recommend
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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