Home Finders Swindon reviews

★★★★★ 5/5

Google

I’m very happy with the service I received from Home Finders and would highly recommend them. From the very beginning, the whole process was straightforward, well organised and easy to follow. Debbie was always incredibly helpful, responsive and professional, making sure every step was clearly explained and keeping me updated throughout. She made what could have been a stressful experience feel simple and hassle-free. I’m so pleased that Home Finders helped us find our new home, and I’m also very happy that they’re continuing to provide support now that we’ve moved in. Thank you to Debbie and the whole Home Finders team for such an excellent service!

Júlia · 30 August 2026

★★★★★ 5/5

Google

I would like to thank Dorinda Dodson and Gee Mossom for their outstanding support throughout my letting process. Dorinda went above and beyond her role, proactively liaising with the third-party referencing company and helping to resolve issues that could have delayed the process. Gee was equally supportive, guiding me through the referencing and guarantor requirements and helping ensure that everything was completed within the required timeframe. Their responsiveness, patience and willingness to help made a potentially stressful process much smoother and enabled me to move in as planned. I am extremely grateful to them both for their exceptional service and commitment.

Anirudh · 30 July 2026

★★★★★ 1/5

Google

My experience with Home Finders, and particularly Hayley, was extremely disappointing. From the beginning of the tenancy I reported numerous issues including cleanliness concerns, faulty lights, a defective bath plug, blinds that would not stay up, exposed carpet grippers that cut my daughters’ feet, and other maintenance problems that should have been identified before a tenant moved in. The most serious issue was a kitchen hob fire the day I moved in. The incident caused significant damage, destroyed personal belongings and left smoke contamination throughout the property. Despite the seriousness of the situation, I found the response slow, communication poor and the overall handling of the aftermath inadequate. Many issues required repeated chasing and I was often left feeling that my concerns were being dismissed rather than resolved. Simple repairs and maintenance requests took far longer than they should have done, and there appeared to be little urgency despite the number of problems being reported. To make matters worse, a substantial deposit claim was made at the end of the tenancy. I disputed the claim through the Tenancy Deposit Scheme and an independent adjudicator significantly reduced the amount claimed after considering the evidence from both parties. Based on my experience, I found the service unprofessional, reactive rather than proactive, and frustrating to deal with throughout the tenancy. I would not use Home Finders again and would not recommend them to others looking to rent a property, if you use them take pictures and collect evidence of absolutely everything when you move in.

Toby · 30 June 2026

★★★★★ 5/5

Google

Outstanding service from Dominic Randell at Home Finders Swindon. From the very beginning, Dominic operated at a level far above what you typically expect in this industry. Professional, highly proactive, and completely on top of every detail, nothing was ever left to chance. His communication was flawless throughout, always clear, timely, and reassuring. More importantly, his honesty and work ethic truly set him apart. He handled every stage with precision, resolved issues quickly, and made the entire process feel smooth and controlled from start to finish. It’s rare to find someone who combines expertise with this level of commitment and personal care. Dominic doesn’t just meet expectations, he exceeds them. If you’re looking for someone who delivers results with confidence and professionalism, Dominic is exactly who you want representing you.

Venom · 30 April 2026

★★★★★ 5/5

Google

My wife, our dog, and I have been searching for a home that truly suits our needs, and Debbie has made the process incredibly smooth so far. She took the time to understand exactly what we were looking for and managed to find us a property that feels like the perfect fit. Communication has been clear, friendly, and professional throughout. Debbie has been quick to answer questions, supportive at each stage, and has made what can often be a stressful experience feel straightforward and reassuring. Although we haven’t picked up the keys yet, the entire journey so far has been nothing but positive. Her dedication and attention to detail have given us real confidence, and we’re genuinely excited to move into our new home. Thanks to Debbie, we didn’t just find a house, we found a home that feels completely right for us. We couldn’t be more grateful for her help and would highly recommend her to anyone looking for a dedicated and truly helpful agen

Maggie · 30 March 2026

★★★★★ 1/5

Google

Avoid this agency. We rented through them for nearly five years, and our experience has been consistently disappointing. When we first moved into the property, it was advertised as having been “professionally cleaned,” but the reality was far from it, the home was dirty and grubby, to the point that we had to pay for a cleaner ourselves. Routine inspections were poorly managed; we would receive emails with scheduled dates, only for no one to show up, or for the visits to be repeatedly rescheduled. When our washing machine broke, it took over eight weeks to get a replacement. Repairs were generally slow, for example, we waited over a year for a replacement garage door fob after the engineer sent by the agency accidentally broke the original one. Despite his apology and promise to order a new one, the quote was apparently never approved. To make matters worse, we were charged for that same fob when we eventually moved out. We also had ongoing issues with damp and mould that were never properly resolved. At one point, part of the living room ceiling collapsed, narrowly missing my wife. The repair took months and was clearly done as cheaply as possible, with little concern for appearance or quality. When the landlord decided to sell, we were told by Homefinders that we were among their best tenants, we had never missed a payment, maintained the property well, and even improved it. They encouraged us to rent another property through them. We found a suitable home, paid a £450 holding deposit, and went through the referencing process, only to fail due to an old credit issue related to a dispute with a car dealer. Despite explaining the situation, Homefinders kept our deposit, ignored our calls, and when we finally reached someone, the lettings manager simply told us we should “consider renting through a different agency.” After five years of loyalty, reliability, and respect as tenants, we were treated with complete disregard. I would strongly advise others to avoid renting through this agency.

Paul · 30 November 2025

★★★★★ 5/5

Google

I can’t recommend Dom highly enough! He is honest, supportive, and genuinely cares about helping you through the process. His advice is always straightforward and clearly in my best interest, which made me feel completely confident every step of the way. Dom is always available to answer my questions - no matter how small or silly they might be. He made sure I felt valued and looked after throughout. It’s rare to find someone in the property world who’s not only professional but also genuinely kind and approachable. Dom’s extensive experience truly shines through as he knows Swindon so well, especially the Old Town area, which is why to me, he’ll always be Mr Old Town!

Krystyna · 30 November 2025

★★★★★ 5/5

Google

Homefinders have been and continue to be professional and knowledgeable whenever we need assistance from them. They have a great process for sorting out any issues in our rented property. Super friendly people and true to their word. Special mention for Joe. Joe is brilliant. Great with communicating with us and working around us with inspections. He’s knowledgeable and always makes time for our questions and queries.

Luke · 28 February 2026

★★★★★ 5/5

Google

We had experience of Homefinders when purchasing our property two years ago. The service, even though we were purchasing was excellent, so we decided to sell with them. From starting with Tim, then mainly dealing with Mike and also had dealings with Megan and Jerome and the rest of their team, the communication has been superb. Nothing has been too much trouble! The biggest reason we enjoyed working with Swindon Homefinders is they are all so down to earth and professional. You do not feel you are talking to a sales person and trust what they are telling you. Other estate agents we have used or have experience with are not this way inclined. We would 100% recommend Swindon home Finders!!

Amy · 30 October 2025

★★★★★ 5/5

Google

From the very 1st call with Illy who handed my enquiry about a rental property Illy has been nothing but excellent, both in her response time and her professional manor & quality of response. Illy made the whole process very straightforward and efficient. I’m very happy with her support.

David · 18 May 2026

★★★★★ 5/5

Google

Gee was an amazing agent from start to finish, always on our side and helping us to secure a tenancy amidst difficult circumstances. We cannot recommend her enough! E&T Lakesman

Elizabeth · 15 September 2026

★★★★★ 5/5

Google

I have used Home Finders as a managing agent for a number of years and have had a very positive experience, particularly since Paul took over recently. He is always helpful, responsive and quick to deal with any issues that arise. Most recently, he went above and beyond to help resolve a potentially difficult access issue and ensure that some essential work could go ahead as planned. It is very reassuring to know that the property is in such helpful and reliable hands. Highly recommended.

Gillian · 30 August 2026

★★★★★ 5/5

Google

Homefinders are a great company who are proactive and helpful when dealing with any maintenance issues. They are also good at communicating with the landlord and tenant and finding good resolves. Well done to the Homefinders team, especially Paul G my property manager who has looked after me throughout, with any maintenance requirements and issues. Thank you for a top service. I would definitely recommend.

Julie · 30 November 2025

★★★★★ 5/5

Google

I have found Dominic Randall very helpful and responsive during our sales process. Homefinders have been very professional and realistic with the property which led to a quick offer and have been super supportive through the rest of the process. Dominic and the team are highly recommended.

Paul · 1 April 2026

★★★★★ 5/5

Google

5-star experience. Dom was professional, responsive, and genuinely committed to helping us every step of the way. Communication was clear and timely, and nothing ever felt like too much trouble. He made what can often be a stressful process feel smooth and straightforward. Highly recommend!

Niall · 1 April 2026

★★★★★ 5/5

Google

I want to say a massive thank you to Tim and all the team at Homefinders. You were a pleasure to deal with, kind, thoughtful and respectful throughout. All appointments were confirmed by email, and Tim even brought my garden furniture soft cushions into the house before it rained. If I ever move again, it will be with Homefinders. Thank you

Julie · 30 October 2025

★★★★★ 5/5

Google

My Dad highly recommends Swindon Homefinders. Debbie and the team went above and beyond to help me with finding and moving into a property.

Daniel · 2 August 2026

★★★★★ 5/5

Google

I can’t recommend Dom from HomeFinders highly enough! He’s always honest, upfront, and genuinely has his clients’ best interests at heart. His local knowledge and experience are second to none, he really understands the area and the market. Dom’s professionalism and friendly approach make him the obvious choice when buying or selling in Swindon!

Reece · 30 November 2025

★★★★★ 5/5

Google

We have been very impressed with the professional service we received from Home Finders Swindon and the solicitors and progressing company they recommended to us. The process of selling our house was very smooth and fast right from the start. All the way through we were kept well informed and the team was proactive and engaged. It shows that you can sell a house fast if you have a great agent and both sides and their teams are aligned! Home Finders took 7 weeks to sell our house from the first viewing to the completion. Based on this experience I would 100% recommend Home Finders Swindon for their exceptional service.

Jana · 30 May 2026

★★★★★ 5/5

Google

Excellent service from start to finish. Communication was clear throughout the whole process and everything was handled professionally. Special thanks to Noah, who did an amazing job in selling our house. Highly recommended!

Ben · 11 May 2026

★★★★★ 5/5

Google

Always one step ahead, giving great guidance. Joe is incredibly helpful and knowledgeable, always going above and beyond for us and our tenants.

Daniel · 9 July 2026

★★★★★ 5/5

Google

Excellent service from SN25 Home Finder! Kirsten was professional, proactive, and truly went the extra mile to ensure everything was ready for completion. If you're looking for a reliable estate agent, look no further. Five stars!

Vanessa · 25 March 2026

★★★★★ 5/5

Google

Dominic from Homefinders has been very supportive through the whole ‘selling’ process. I have accepted an offer on my property in less than 2 months. I’m very grateful for the advice and care given.

Laura · 25 March 2026

★★★★★ 5/5

Google

We’ve had a really great experience with Home Finders and would happily recommend them to anyone looking to rent. From start to finish, communication has been brilliant, always clear, quick, and genuinely helpful. What really stands out is how well they look after their tenants. Any questions or issues we’ve had have been dealt with quickly and professionally, and they always make you feel like more than just another tenant. Maintenance problems are sorted fast, and you can tell they actually care. It’s not often you come across an estate agent that’s both professional and so friendly and easy to deal with. Overall, they’ve been reliable, responsive, and really supportive, definitely the best renting experience we’ve had. If we could, we’d definitely give them 10 stars!

DCFOX199 · 30 March 2026