Trusted Agent profile · Swindon

Allen Swindon reviews

4.5

★★★★★ Excellent

320 reviews across 1 platform

1/2 College Court, Regent Circus, Swindon, SN1 1PZ

Part of Allen & Harris, see every office.

Allen's office in Swindon, at 1/2 College Court, is rated 4.5 out of 5 across 320 reviews on 1 platform, including 320 Google reviews rated 4.5.

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4.5 / 5

320

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Google

Happy with the information the gentleman came to value my house was very professional. Thanks

ZambaLando · 12 June 2026

Agent replied · 12 October 2026

We are thrilled to hear that you had a positive experience with our team! Our goal is to provide professional service and accurate information. Thank you for choosing us to value your home.

5/5

Google

Excellent, smooth and efficient service. Mega thanks to Millie and her team

Amer · 16 April 2025

Agent replied · 16 April 2026

"Thank you so much for your kind words! We're thrilled to hear that Millie and our team were able to provide you with excellent, smooth, and efficient service. We truly appreciate your support!" #CustomerLove #EfficiencyGoals

5/5

Google

I wasn't buying or selling a property, when I had a fall on the pavement outside. The staff at A & H were absolutely brilliant in their concern for me. Especially Anna, the Lettings Manager. She brought a chair outside for me, tended my cuts and bruises, then took me inside and made me a cup of tea, and plied me with cake. I cannot thank her enough. She was a real angel. Another girl even gave me and my friends a lift to our destination in her car. As I said, they were absolutely superb. Thank you, thank you, thank you. Xxx David Long.

David · 18 June 2023

5/5

Google

When we wanted to know if it made sense to convert our loft we thought we would speak to Allen and Harris as they sold it to us back in 2011. David Sheridan was great! He was able to pop round and view the property; give us a before and after valuation, and show us comparable properties and their prices with similar numbers of bathrooms and bedrooms. That helped us hugely in coming to a realisation as to choices we faced. David and the team clearly have a wealth of knowledge and expertise and from our recent experience and form our original purchasing experience we would highly recommend them

Adam · 18 June 2023

5/5

Google

Outstanding service! We’ve dealt with many estate agents in the past and can honestly say the service received from start to finish has been superb. Mark was brilliant; incredibly efficient, professional and went over and above to ensure all our needs were met from the outset (including arranging for the sales negotiators to visit the property and meet us before any viewings). The photos were excellent and Tyler did a top job on all the viewings. Finally, David kept us updated throughout with regular chasing of the chain making it as stress free for us as possible. You are all amazing and have restored our faith in estate agents!! Thank you so much for your hard work!

K · 18 June 2023

5/5

Google

We had a viewing with Matt, and found him to be helpful, engaging, punctual and kind. He answered our questions and showed us around a lovely house, and also ensured we could view at short notice.

Elizabeth · 15 December 2025

Agent replied · 14 January 2026

Thank you for your kind words! We are so glad to hear that Matt provided you with helpful and engaging service during your viewing. We pride ourselves on having punctual and kind team members who strive to accommodate our customers' needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

David is excellent! We have met him today and he has already impressed us with his help, and respond very quickly chasing things up from the seller. Thank you.

Shabnum · 27 July 2024

Agent replied · 26 August 2024

Thank you for your terrific 5* review Shabnum banu Khan. Best wishes, Lucy, Customer Relations.

1/5

Google

COMPLETE WASTE OF TIME. ZERO STARS. Tied in to a one sided 20 week contract (in their favour) & very little interest from buyers or A & H. Total apathy, they are not the local company we all once knew & loved, in our case for over fifty (yes 50) years & used happily in the past to buy & sell property several times. They are part of a national company called SEQUENCE. Phone calls not acted upon or promised call backs not made, false statements ('we have people queuing up to buy houses like yours'). Make sure you negotiate the length of your contract & selling commission percentage if you are brave enough to use them. They are toying with people's dreams & don't seem to give a toss. Neither did their sister company in Weymouth where we are moving to but that's a story for another review.

Christopher · 18 May 2024

Agent replied · 17 June 2024

Hello Christopher Bowles, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

Terrible communication once the let was agreed. Completely washed their hands with us- Even had to chase them multiple times for bank details to pay the rent let alone anything else! Shocking service.

Ben · 31 December 2025

Agent replied · 14 January 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I would just like to thank Allen and Harris and especially Dave on helping us secure our new property, always kept informed as the purchase progressed and happy to answer any questions we had. I would recommend Allen and Harris.

Steve · 21 October 2023

Agent replied · 17 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

David was super helpful and couldn't of asked for more. Compared to other estate agents I have had to deal with, he's by far the best.

Lewis · 29 July 2024

Agent replied · 26 August 2024

Thank you for your brilliant 5* review and thank you for your kind words Lewis. Best wishes, Lucy, Customer Relations.

5/5

Google

Millie was a great help in finding my new apartment in Swindon, and helping me navigate my international flat move and all the documents needed.

R · 5 August 2024

Agent replied · 26 August 2024

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Couldn’t fault the service that was provided by both Tyler and Matthew. Very helpful and always happy to help with any questions I had. Thankful for the help, and looking forward to moving into my new property thanks to their help!

Kodey · 9 September 2025

Agent replied · 16 April 2026

Thank you for your kind words! We're thrilled that Tyler and Matthew provided top-notch service and answered all your questions. We can't wait to help you settle into your new property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Best service ever. We are very happy with the service Tyler provided us with. Moving as a family can be so stressful but thanks to his great service we had such a positive experience. He is very friendly and was able to answer all our questions straight away. I highly recommend Allen and Harris.

Camila · 16 April 2025

Agent replied · 24 October 2024

Many thanks Camila for your amazing 5* review! We're thrilled to hear that Tyler provided such excellent service and made your family’s move a positive experience. Your recommendation means a lot to us. Kind regards, Lucy, Customer Relations Team

5/5

Google

I contacted David Sheridan at Allen & Harris regarding a house viewing , even though I did not buy the property David has been nothing but outstanding in his help and advice regarding house purchasing . I recommend 100 %

Alan · 22 August 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

David Sheridan was really helpful in understanding what sort of property I was looking for. He was very professional, friendly and was great on communication, so I was aware what was going on at all times.

Joanna · 20 November 2023

Agent replied · 17 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

We recently looked at a house with Olivia in west swindon. She was very attentive and answered all our questions, even going further by coming back to us when we required more details. Would definitely be happy for her to show us around houses in the future.

Ross · 16 June 2025

Agent replied · 16 April 2026

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Jamie has been excellent throughout. We have always used him and wouldn’t use anyone else. Very reliable and couldn’t do enough for us.

Andrew · 10 June 2024

Agent replied · 17 June 2024

Many thanks for the fantastic 5* review Andrew. Kind regards, Lucy, Customer Relations.

5/5

Google

Catherine has been amazing at finding the perfect property for me. She listened to exactly what my needs were, and contacted me as soon as a property of that description came onto the market. I was able to view as soon as it was possible. I have now had an offer accepted and look forward to moving into my forever home. Catherine went above and beyond. Thank you so much!

Mandie · 18 June 2023

5/5

Google

David and Sean were excellent! Made the whole process really easy. Sean sorted out my mortgage swiftly and David was always there to chase things with the seller very helpful.

Mark · 20 December 2023

Agent replied · 17 June 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Dave at Allen an Harris is amazing so helpful so friendly really impressed.

Shanice · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review Shanice! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Google

Poor is an understatement. Attended a viewing that they forgot, called and were informed somebody would call me back instantly ... They didn't. I then called and spoke to the manager who apologised and promised to call on Monday to discuss ... She didn't. Called again, solely due to the interest I had in the property, no answer or call back for two days. Maybe I have been unlucky with my experience, however, it has been shocking

Jim · 18 June 2022

5/5

Google

I'm so happy to have worked with Millie and the lettings team. They were so professional and took care of anything and everything. The turnaround was so swift and managed so well. We had a constant flow of communication and I was kept update to date with all the requirements. I have no issue recommending this team, they will look after you. Thank you guys!

AL · 18 June 2023

5/5

Google

Very happy with the service from Dave, Jamie, Tyler, George and the rest of the team! Been a bit of a ride but we are almost at the end now and the team have been very supportive (and patient!). Thanks folks 🙂 …

Fort · 16 April 2025

Agent replied · 9 November 2024

Hi Fort, Thank you so much for your 5* review! We're thrilled to hear that Dave, Jamie, Tyler, George, and the rest of the team have been supportive and patient throughout your journey. Best regards, Lucy, Customer Relations Team

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