Trusted Agent profile · Swansea

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Smiths Sales & Lettings Agents in Swansea reviews

★★★★★ Excellent

734 reviews across 2 platforms

Unit 4 270 Cockett Road, Swansea, SA2 0FN

Smiths Sales & Lettings Agents in's office in Swansea, at Unit 4 270 Cockett Road, is rated 4.9 out of 5 across 734 reviews on two platforms, including 701 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

701

Reviews on Google

This office

Facebook logo

4.9 / 5

33

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Smiths Sales & Lettings Agents in, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swansea office, from every platform, shown as written. First names only.

5/5

Google

renting our flat with smiths great service

Harvey · 16 September 2025

Agent replied · 11 January 2025

Thank you for taking the time to review our services.

5/5

Google

Best house agent in Swansea. Highly recommend

Micah · 16 September 2025

Agent replied · 16 September 2026

Many thanks, our lettings team are super stars when it comes to customer service.

5/5

Google

We have been using Smiths Sales & Lettings for 14 years, for renting our apartments. Fantastic service from Rob, Hywel, Emma, Nicola and team!

Jo · 8 October 2021

Agent replied · 6 June 2023

Thank you for your review Jo, we're most grateful for your business.

5/5

Google

"Smiths Letting Agency provided exceptional service, making our letting process incredibly smooth. From start to finish, their professionalism and attention to detail were evident. Communication was clear and timely, and they guided us …

Sanjana · 8 October 2024

Agent replied · 28 April 2024

Thank you for taking the time to review our services

1/5

Facebook

These people are liars and con artists we’ve received absolutely no support off them. We had damp and mould throughout our house and reported it several times and nothing was ever done or taken seriously. When the lock continuously broke to our front door we rang them for report the issue they’d simply reply that they’re not in charge of maintenance and we therefore had to pay for the problem ourselves. We had to go through them to report things to the landlord and we found them useless in summary.

George · 14 May 2019

Agent replied · 30 October 2023

I agree they are awful!!

5/5

Google

Just wanted to say a huge thank you to Ben, my fiancé and I contacted him for advice on how to negotiate the best price for a property. Thankfully we took onboard this advice and managed to knock the price by £15,000 on our dream home! This …

Will · 8 October 2022

5/5

Google

Great service and people at the office really friendly

Kim · 17 August 2025

Agent replied · 17 May 2026

Thank you for your kind feedback 😊 …

5/5

Google

Excellent service (and perseverance) at a competitive fee. Would definitely recommend.

Adrian · 19 July 2025

Agent replied · 20 July 2026

Adrian, Thank you for your kind review! We’re so pleased to hear you appreciated our service and perseverance. Your recommendation means a lot to us, and we’re glad we could provide excellent service at a competitive fee. Wishing you all the best!

5/5

Google

I can't praise Daf and the team at Smiths highly enough. We had to sell our father's home after he moved into care and had no idea of how to go about it. Daf clearly explained the process of selling and supported us throughout. He worked …

A · 8 October 2022

5/5

Google

Moved agents to Smiths Homes in early December 2021. Dafydd Spear was assigned to look after the sale and he was amazing. Despite the time of year, we had more viewings in 6 weeks than we'd had with the previous agent in 4 months, an offer …

Sarah · 8 October 2022

5/5

Google

We used Smiths to sell my mother's bungalow and they have been excellent from start to finish. Tom gave us good guidance on the process and produced a great sales package, …

Tim · 8 October 2024

Agent replied · 23 October 2024

Thank you so much for your review. A great team effort 🍾 …

5/5

Google

Good communication and good quick service

Bartosz · 5 June 2026

5/5

Google

A brilliantly run organisation. The level of customer service is fantastic. Very well presented and the people have an in depth knowledge of the market. Really commited in helping their customers. Further more really make everyone feel at ease and definitely can feel in safe hands Keep the great work up.

Hassan · 24 September 2023

Agent replied · 6 July 2023

😁🙏 …

5/5

Google

I had to recently get a home valued for sale. The agent I used, Rhys Smith, was very knowledgeable and thorough and showed me how to add value to the home ready for sale in the best and most efficient way possible. The sale then also went through smoothly and I got much more for it than I would’ve without the recommendations.

Andrew · 8 October 2022

Agent replied · 6 June 2023

Thank you for your review. Rhys is an excellent agent.

5/5

Google

Very personable and efficient

Heather · 17 September 2025

Agent replied · 17 May 2026

Many thanks

5/5

Google

We purchase our first house with Rhys from Smiths Sales. As first time buyers the process has been sometimes overwhelming, but Rhys has always been available in every step of the purchase and liaised with the vendors for us. The whole team also supported us in the buying process. Recommended.

Gianluca · 8 October 2023

Agent replied · 31 May 2023

😁🙏 …

5/5

Google

I had a lovely experience with Smith Homes. Excellent customer service by Helen. She made sure to attend to all my enquiries, and very professional as well. Keep up the good work.

Oyeleye · 24 September 2024

Agent replied · 25 August 2024

Thank you so much. Helen is a customer service super star ⭐️

5/5

Facebook

Having completed on a Purchase through Smiths we cannot praise them enough. Faye was amazing, ever patient and willing to liaise regularly with the Solicitors' to check on progress. Robert was so cooperative in showing us around the property on a number of occasions. Finally, the welcome gift was a lovely surprise and very much appreciated. We would definitely recommend using Smiths to anyone.

Angela · 12 February 2017

5/5

Google

Best Agency I have used. Sales team give honest advice and constantly deliver. The rental department are a fantastic team that take all the stress away from being a landlord. …

Rhys · 8 October 2024

Agent replied · 25 August 2024

Many thanks

5/5

Google

We have had an amazing experience with Smiths from start to finish. Daf, our agent is efficient, receptive, smart and on the ball. If something needed to be completed, it was done. And now we are proud first time buyers! We would recommend Smiths to all house buyers 👍 …

Tanya · 24 September 2023

Agent replied · 31 May 2023

🙏😁 …

5/5

Google

We have just started our tenancy and so far are very happy with the service and help we have received from smiths homes, Hywell and Emma are very helpful and keep you up to date with everything! Got things moving a lot quick than we hoped for! Thankyou very much

Danielle · 24 September 2023

Agent replied · 31 May 2023

😁🙏 …

5/5

Google

My experience with Dafydd at Smiths was by far the best out of all estate agents we have come across during our selling and buying journey. The process was clear and concise. It took away a lot of the avoidable uncertainty in what is a stressful time for any family.

Jennifer · 24 September 2023

Agent replied · 26 July 2023

🙏😁 …

5/5

Google

Rob gave me excellent selling advice, his knowledge is a cut above the rest. Impressed with how helpful and professional the whole team are at Smiths would definitely recommend and use again.

Faye · 17 September 2024

Agent replied · 6 June 2023

Thank you so much for your review

5/5

Google

Daf was very helpful and informative on my hunt for my forever home.

Brigitte · 8 October 2022

Agent replied · 6 June 2023

Thank you so much for reviewing Dafydds services.

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Questions about Smiths Sales & Lettings Agents in Swansea

Has Smiths Sales & Lettings Agents in won any awards?

Yes. In The Trusted Agent 2026 awards: Smiths Sales & Lettings Agents in, Swansea won Platinum.

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Send Smiths Sales & Lettings Agents in Swansea a message.

What do you need help with?

Smiths Sales & Lettings Agents in Swansea will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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