5/5
renting our flat with smiths great service
Agent replied · 11 January 2025
Thank you for taking the time to review our services.
Trusted Agent profile · Swansea
Verified
★★★★★
734 reviews across 2 platforms
Unit 4 270 Cockett Road, Swansea, SA2 0FN
Smiths Sales & Lettings Agents in's office in Swansea, at Unit 4 270 Cockett Road, is rated 4.9 out of 5 across 734 reviews on two platforms, including 701 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Send Smiths Sales & Lettings Agents in Swansea a message.
The Trusted Agent 2026 results for Smiths Sales & Lettings Agents in, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
renting our flat with smiths great service
Thank you for taking the time to review our services.
5/5
Best house agent in Swansea. Highly recommend
Many thanks, our lettings team are super stars when it comes to customer service.
5/5
We have been using Smiths Sales & Lettings for 14 years, for renting our apartments. Fantastic service from Rob, Hywel, Emma, Nicola and team!
Thank you for your review Jo, we're most grateful for your business.
5/5
"Smiths Letting Agency provided exceptional service, making our letting process incredibly smooth. From start to finish, their professionalism and attention to detail were evident. Communication was clear and timely, and they guided us …
Thank you for taking the time to review our services
1/5
These people are liars and con artists we’ve received absolutely no support off them. We had damp and mould throughout our house and reported it several times and nothing was ever done or taken seriously. When the lock continuously broke to our front door we rang them for report the issue they’d simply reply that they’re not in charge of maintenance and we therefore had to pay for the problem ourselves. We had to go through them to report things to the landlord and we found them useless in summary.
I agree they are awful!!
5/5
Just wanted to say a huge thank you to Ben, my fiancé and I contacted him for advice on how to negotiate the best price for a property. Thankfully we took onboard this advice and managed to knock the price by £15,000 on our dream home! This …
5/5
Great service and people at the office really friendly
Thank you for your kind feedback 😊 …
5/5
Excellent service (and perseverance) at a competitive fee. Would definitely recommend.
Adrian, Thank you for your kind review! We’re so pleased to hear you appreciated our service and perseverance. Your recommendation means a lot to us, and we’re glad we could provide excellent service at a competitive fee. Wishing you all the best!
5/5
I can't praise Daf and the team at Smiths highly enough. We had to sell our father's home after he moved into care and had no idea of how to go about it. Daf clearly explained the process of selling and supported us throughout. He worked …
5/5
Moved agents to Smiths Homes in early December 2021. Dafydd Spear was assigned to look after the sale and he was amazing. Despite the time of year, we had more viewings in 6 weeks than we'd had with the previous agent in 4 months, an offer …
5/5
We used Smiths to sell my mother's bungalow and they have been excellent from start to finish. Tom gave us good guidance on the process and produced a great sales package, …
Thank you so much for your review. A great team effort 🍾 …
5/5
Good communication and good quick service
5/5
A brilliantly run organisation. The level of customer service is fantastic. Very well presented and the people have an in depth knowledge of the market. Really commited in helping their customers. Further more really make everyone feel at ease and definitely can feel in safe hands Keep the great work up.
😁🙏 …
5/5
I had to recently get a home valued for sale. The agent I used, Rhys Smith, was very knowledgeable and thorough and showed me how to add value to the home ready for sale in the best and most efficient way possible. The sale then also went through smoothly and I got much more for it than I would’ve without the recommendations.
Thank you for your review. Rhys is an excellent agent.
5/5
Very personable and efficient
Many thanks
5/5
We purchase our first house with Rhys from Smiths Sales. As first time buyers the process has been sometimes overwhelming, but Rhys has always been available in every step of the purchase and liaised with the vendors for us. The whole team also supported us in the buying process. Recommended.
😁🙏 …
5/5
I had a lovely experience with Smith Homes. Excellent customer service by Helen. She made sure to attend to all my enquiries, and very professional as well. Keep up the good work.
Thank you so much. Helen is a customer service super star ⭐️
5/5
Having completed on a Purchase through Smiths we cannot praise them enough. Faye was amazing, ever patient and willing to liaise regularly with the Solicitors' to check on progress. Robert was so cooperative in showing us around the property on a number of occasions. Finally, the welcome gift was a lovely surprise and very much appreciated. We would definitely recommend using Smiths to anyone.
5/5
Best Agency I have used. Sales team give honest advice and constantly deliver. The rental department are a fantastic team that take all the stress away from being a landlord. …
Many thanks
5/5
We have had an amazing experience with Smiths from start to finish. Daf, our agent is efficient, receptive, smart and on the ball. If something needed to be completed, it was done. And now we are proud first time buyers! We would recommend Smiths to all house buyers 👍 …
🙏😁 …
5/5
We have just started our tenancy and so far are very happy with the service and help we have received from smiths homes, Hywell and Emma are very helpful and keep you up to date with everything! Got things moving a lot quick than we hoped for! Thankyou very much
😁🙏 …
5/5
My experience with Dafydd at Smiths was by far the best out of all estate agents we have come across during our selling and buying journey. The process was clear and concise. It took away a lot of the avoidable uncertainty in what is a stressful time for any family.
🙏😁 …
5/5
Rob gave me excellent selling advice, his knowledge is a cut above the rest. Impressed with how helpful and professional the whole team are at Smiths would definitely recommend and use again.
Thank you so much for your review
5/5
Daf was very helpful and informative on my hunt for my forever home.
Thank you so much for reviewing Dafydds services.
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Yes. In The Trusted Agent 2026 awards: Smiths Sales & Lettings Agents in, Swansea won Platinum.
Send Smiths Sales & Lettings Agents in Swansea a message.