Dawsons Swansea Sales reviews from sellers

★★★★★ 5/5

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A high quality service delivered by helpful, thoroughly competent staff

Selling my property through Dawsons Auctions has been a really positive experience. Thanks to the expertise and good humoured co-operation of obliging staff who clearly enjoy their work. I found Julie Lawry very knowledgable, enthusiastic and kind, while Corey Ashford, who has the tricky job of presenting the old house and garden in their best light with photos, videos etc, demonstrated considerable initiative and talent. Although I didn't meet Nicola Taylor, we spoke on the phone a few times and she was always pleasant, professional and courteous. The excellent promotional skills of the team resulted in the property doing very well at auction and I would recommend Dawsons to anyone.

F.L.H · 22 August 2017

★★★★★ 4/5

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Charming high street agent with superb local area knowledge

I first contacted Dawsons on Walter Road by telephone and discussed my house move dream. Alison was quick to ascertain the necessities from me e.g. how much my new house will be, will a chain be involved, how much I can borrow and as a result the amount that I need to sell my house for to afford to make the move and finally how long until I am ready to move out of the property. A day or two later and Alison came round to the property and conducted a very thorough valuation. Everything I had previously thought that should be included in the selling brochure was asked & noted, as well as selling points on the house that I had missed! Whilst taking marketing photos, Alison made effort to ensure they were going to come out as professional as possible to capture my home in its best light. This included the relocation of objects, the adjustment of curtains, plumping of cushions etc. After a couple of days my house was live on as popular online selling platforms as well as on the high street and on the same day I was called to agree times for viewings. I felt confidence in my house selling due what was clearly good marketing of the property. Dawsons were willing to work around me to arrange viewings at appropriate times due to the fact I was working from home and needed the peace and quiet during heightened periods of work activity. One thing that stood out for me was the speed of the offer agreement. After only 5 days of marketing the house the first offer came in and I was immediately telephoned. Alison then proceeded to negotiate with the potential buyer on my behalf to secure the amount that I needed to buy my dream home and I was incredibly pleased with the amount that was agreed. The after sales service was okay but my relatively small chain did seem to cause more hassle than it should have but this was mostly a fault on a lack of communication between solicitors and communication from my buyer. Dawsons were quick to chase each side for updates on my request but certain things were missed e.g. my buyers rental notice and their upcoming long term holiday but I also appreciate that it is not always possible to obtain this key information from potential buyers if they are not very forthcoming and in this instance very shy. Overall I have had a great experience with Dawsons and I would highly recommend anyone to avoid the new wave of online agents and walk through the door to a hassle free service owing to highly knowledgeable and dedicated staff with years of experience in the field, all provided at a competitive market fee with no hidden extras to report. Thanks all. Luke Farmer

Luke · 21 July 2017

★★★★★ 5/5

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Thank You

Before Julie and her team at Dawsons took over the management of our property to go into their auction we had been having a nightmare of a time for nigh on two years. Not only in they came with whirlwind speed but with great efficiency ;so much so all we had to do was sit back and literally do nothing ,they did it all, yippee !! and before we knew it , the property was sold, our nightmare was over; and now we have a future again. Well done Dawsons. Thank you for giving us our life back

Mr · 14 July 2017

★★★★★ 5/5

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Julie Lawry and the auction team

Julie is very welcoming and cheerful, but she is cool headed and knows her market inside out.. She, and in fact the entire team at Dawsons are unfailingly helpful, prompt and straightforward. They are consummate professionals and I recommend them without reservation. Sian H November 2017

Sian · 15 November 2017

★★★★★ 5/5

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The Dawson’s sales team offer an excellent service.

The care and quality of service shown by the Dawson’s sales team Julie Lawry,Corey Ashford and Nicola Taylor was outstanding they kept us informed and helped us every step of the way I would not hesitate in recommending their services.

Royston · 11 November 2017

★★★★★ 5/5

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Sale of Property

Having dealt with a very challenging buyer and terrible buyer's solicitor, Lorraine at Dawson's was tremendous at being the intermediary between all parties in trying to keeping things moving. Without her, we'd be still trying to get the sale completed!!

Dylan · 27 May 2016

★★★★★ 5/5

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Lisa was the main man!

Lisa was very helpful in assisting me with the sale of my property. I won't lie, there were times where I felt like I had to chase up the progress of the sale, but as soon as Lisa was in office, she would provide me with a direct and honest update. I accepted an offer and the sale went through in about 2 months. I would use them again!

Jeremy · 2 August 2017

★★★★★ 5/5

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Brilliant, tireless efforts right up to completion.

Alison and Loraine were brilliant, we had an offer on the house quite quickly but they really came into their own when it came or exchanging and completing. Our buyers were not very reponsive but Alison and Loraine were able to chase them up for answers and could be counted on to keep us in the loop when our solicitor was tied up elsewhere. Massive thanks to them both.

Jenny · 30 July 2017

★★★★★ 5/5

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Excellent service and fast sale

Julie was very helpful and always replied to any questions asap. I wanted a fast sale, and my property sold before the auction so I was very pleased with the the whole experience. .

Eileen · 16 February 2017

★★★★★ 5/5

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(Dawsons auctions) Straightforward and lovely to deal with

This review relates to a Auction Sales Manager Julie helped me with the sale of my late father's property in Swansea. Julie gave me easy to understand and practical advice, without "hard sell", and I selected Dawsons to take the property to auction. I would thoroughly recommend Julie: she knows her subject, doesn't put you under pressure, and gives straight advice.

James · 27 April 2017

★★★★★ 5/5

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couldn't have asked for better!!

julie was so helpful in selling my mum's house after she passed away it was a very difficult and stressful time for me and julie was a big help once the fees were paid julie did the rest couldn't have done more the house sold before it was meant to go to auction and for more than the guide price so I was really pleased thank you julie would highly recommend dawsons to anyone! !

Hayley · 22 December 2015

★★★★★ 5/5

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both sales and auction team truly excellent

I cannot rate both the sales and auction team within Dawsons Swansea branch as they are true professionals. Throughout my process of selling a property and then going down the auction route my experience of both was made truly easier by their professionalism and friendliness and I would strongly recommend using their services to anyone buying/ selling or auctioning a property. Thank you to everyone I have made contact with.

Gill · 23 November 2016

★★★★★ 5/5

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Excellent professional service

In putting our land up for auction Julie was very helpful and efficient leading to a successful sale prior to auction..

Keith · 14 October 2015

★★★★★ 5/5

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Amazing Professional Service

Thank you so much Julie Lawry and your team Corey, and Nicola. Your approach is totally professional and you kept me informed at all times. You did exactly what I wanted and I would not hesitate to recommend you to other sellers and would certainly use you again in the future.

Rachel · 25 July 2017

★★★★★ 5/5

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Great support and persistence to get a sale

As a landlord several hundred miles away they were prompt, reliable, accessible and helpful when needed. They gave a fair valuation and secured lots of viewings in a short time, and bounced back when a sale fell through at the last minute. Thanks to Alison and the team

Pete · 22 March 2017

★★★★★ 5/5

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Exemplary, Empathetic, Excellent

Being able to offload and delegate a colossal problem onto such a professional and experienced team who handled the matter in such a sensitive way. their support was immeasurable. Always there to advise - Thank you Julie, Corey and Nichola

Anonymous · 4 December 2017

★★★★★ 4/5

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Sale of flat in Swansea

Positive. Friendly, very Helpful and Always on the other side of the phone to answer any queries and uncertainties we had in selling our flat. The team in Swansea were Fantastic and I'd consult Dawsons again to buy and sell.

Gary · 21 April 2017

★★★★★ 5/5

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sale of our bungalow-Glenview, Swansea

We were more than happy with the service Dawsons provided. We would like to thank all members of the team, especially Tom and Natalie for their friendly support and excellent assistance at all times. We would highly recommend Dawsons.

Nicholas · 3 August 2016

★★★★★ 5/5

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Excellent Service

Dawsons provided excellent service throughout what became (through no fault of Dawsons) a somewhat protracted process. Alison kept us up-to-date throughout and never shied away from giving us the the awkward news, We felt in safe hands.

Steve · 28 July 2017

★★★★★ 5/5

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Excellent hands-on support

We had an unusual auction property to dispose of - Julie Lawry and Corey Ashford at Dawsons were helpful and supportive throughout, solved all the difficulties that arose during the sale period.

Simon · 4 September 2017

★★★★★ 5/5

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Dawsons staff are very helpful and diligent in the service they provide to clients. Corey is a consummate professional and represents Dawsons to the very best of his ability.

Andrew · 14 February 2018

★★★★★ 5/5

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Auction Sale

Couldn't recommend Dawson's Auction department more. Their Team Lead by Julie and Corey and Nicole have been perfect! Thank you for the professionalism and getting the job done!

Desmond · 16 February 2018

★★★★★ 5/5

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Excellent service from Dawsons

We highly recommend Dawsons to any prospective seller. We have received first rate service throughout the process which at times was a little difficult. Dawson's personnel have been supportive, understanding, and extremely helpful with all aspects of our sale. Offering competitive rates and providing agents to take viewings on our behalf, which was a great help. A big thank you to all the team in Walter Road branch. It pays to support your local businesses.

Stephen · 9 March 2018

★★★★★ 5/5

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Excellent professional service

What a fantastic team! Everyone I had any contact with in the office was always very professional and helpful. Thank you one and all

GM · 21 October 2016