Trusted Agent profile · Swansea
★★★★★
108 reviews across 1 platform
Third Floor 220 High Street, Swansea, SA1 1NW
Coastal Housing Group's office in Swansea, at Third Floor 220 High Street, is rated 3.4 out of 5 across 108 reviews on 1 platform, including 108 Google reviews rated 3.4.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
3/5
GoogleHardest place to find
Our office address is - Coastal Housing Group, 3rd Floor, 220 High Street, Swansea, SA1 1NW. Here is a link to our website which shows where our office is located on the map - https://www.coastalha.co.uk/contact-us/ … More
1/5
GooglePlease don’t get them houes you will regret specially them house in city centre you can’t sleep at all 😡 …
We’re sorry to hear you’re unhappy about your experience with us. You can find details of our Complaints and Concerns process at the Coastal website.
5/5
GoogleBest land lord ever always going the extra miles to help and make you feel comfortable. We was shown a place which was in a right state but they promised to renovate before our move in and kept their word the difference was night and day can not thank them enough for all they have done for us.
5/5
GoogleRented with Costal before my home swap to Council. Beautiful rented homes in lovely locations.
Thanks for your review, we’re delighted you’re happy with our service.
1/5
GoogleRely not happy with the way the girls treated me today it was like being in school like a giggling festival well done coastal Hosing i have to drow the lines with roud people just coz it's nearly going home time doesn't mean you can't help my phone recordeds every conversation sham on you
5/5
GoogleI must thank coastal housing the way they react to repairs I had an occasion to phone about a repair which they acted within 24hours and also thank the plumber for the excellent job he done I think his name was Louie he worked on his own very polite and got on with the job speak as you find there's so many negative people
5/5
GoogleBeen a tenant for almost 1 year, housing officer is down to earth and easy to speak to,best landlord I've ever had,they have come out the same day or the next day if I have had any repairs,I will be a long term tenant
4/5
GoogleBusiness 👍 meeting …
Thanks for your review, we’re delighted you’re happy with our service.
5/5
GoogleHappy tenant for over 10 years. Staff are polite & professional. Maintenance team work to a high standard while staying safe Even over the pandemic I had a few phone calls to make sure I was OK. Great landlords.!!
1/5
GoogleBe sure that any small pay rise you get annually from your employer will be immediately swallowed by coastal housing annual rent hike! Without fail!!!
1/5
GoogleThey are trying to build in my village. Shown themselves to be not averse to untruthfulness and coercion.
5/5
GoogleFantastic company.nothing to much trouble..polite professional staff.easy to get hold of and talk to Thanks coastal.your the best
1/5
GoogleEmergency repairs are a terrible service they don't class a basic human right of a toilet an emergency repair even when you have a disabled child with a severe bowel condition!
1/5
GooglePoor customer service especially with housing officer.
5/5
GoogleGood friendly staff. Willing to help
5/5
GoogleRating only, no written review.
Thanks for your review, we’re delighted you’re happy with our service.
5/5
GoogleHappy resident for 18 years, wouldn't want any other landlord!
1/5
GoogleNot very professional with dealing with elderly residents and their families don't research complaints enough very shabby
5/5
GoogleVery good service apart from my housing officer being a plonker.
4/5
GoogleVery good housing association. I've found them to be very helpful and understanding as a tenant.
5/5
GoogleDisabled access using the lift. Is based on the 3rd floor.
1/5
GoogleRating only, no written review.
We’re sorry to hear you’re unhappy about your experience with us. You can find details of our Complaints and Concerns process at the Beacon Cymru website.
1/5
GoogleIncompetent phone service. Couldn't answer a quick question.
1/5
GoogleTerrible landlord very poor value for rent paid
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
