Trusted Agent profile · Swansea
★★★★★
55 reviews across 2 platforms
111 Clase Road, Morriston, SA6 8DY, Swansea, SA6 8DY
Clee Tompkinson Francis's office in Swansea, at 111 Clase Road, is rated 4.1 out of 5 across 55 reviews on two platforms.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from Clee Tomkinson…
Excellent service from Clee Tomkinson Francis Swansea office. Based on my experience of selling 2 properties I highly recommend this company.
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
3/5
TrustpilotCurrently on with this agent
Currently on with this agent. Very little communication from them. Always seem to be chasing them to confirm appointments and zero feedback from viewings. On the plus side, agent always on time and positive.
Apologies for the delay, we have only now started using this platform. Really appreciate you taking the time to make a review. Great feedback which will enable us to make improvements.
5/5
TrustpilotWe definitely chose the best...
CTF dealt with the sale of our property during lockdown. Staff were brilliant and helpful, kept us up.to.date and were 100% professional during visits. Loved their approach to marketing and the floor plans znd they definitely showed our house off to its full potential. So much so, we had an offer from our first viewing! Many thanks to the team for an outstanding job. Nadine, Ioan & family
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotOn the ball
On the ball. Never a problem making contact. Nothing was too much trouble. We dealt with the Swansea office.
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotThe lady that showed us around was…
The lady that showed us around was friendly, and bubble she is a credit to your firm
Thanks so much for taking the time to review, we will pass these kind words on to the member of staff, please feel free to call us anytime if you need anything further, from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotRecent sale of property
I recently sold my house with Clee and I was really pleased with the way they conducted everything from start to finish. The staff were very helpful and supportive throughout. I had previously contacted other estate agents but was most impressed with Clee so I'm glad I waited. I would definitely use them again.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotExcellent service
Excellent service, fantastic pictures, honest feedback and a personal service. I’d highly recommend
Thank you so much for taking the time to review, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
TrustpilotProfessional with good communication…
Professional with good communication and knowledge of the local market
Thank you so much for your kind words Linda, it has always and continues to be a pleasure working with you, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
TrustpilotDeceased estate
Very professional and always very polite on the phone
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotFantastic service .
Fantastic service . Very efficient and professional.
Many thanks for taking the time to review Jon, we really appreciate working with you, from all the team at Clee Tompkinson Francis estate agents.
5/5
TrustpilotI sold my house with CTF.
I sold my house with CTF.. we completed today. The team at Pontardawe (Carol and Ryan) were superb from start to finish, they were always very professional and on hand to support every aspect of the journey. I can highly recommend them.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
5/5
TrustpilotBrilliant estate agent!!!
They are a professional estate agent that made selling my house exceptionally easy and stress free. The office staff were always polite and helpful and didn't mind how many time i called in with questions or requesting updates. They had several viewings on my house and managed to sell with two weeks. The branch manager was personable, professional and FANTASTIC. I would sell my property with them if i move again!!I have recommended to a friend who also has sold there property quickly. Estate agents have a bad name normally but this is not the case with the Bridgend branch of Clee Tompkinson Francis. Would highly recommend if you are looking to sell your house as i cannot be happier with the service I received.
5/5
FacebookI have used CTF many times before but this was the first time I had gone through the Morriston branch. I must say, Carol, Emma, Steffan and the rest of the team were simply fantastic and provided me with excellent, warm and friendly customer service. My property sale was handled with great care and efficiency and I was reassured and updated through every step of the way. I would certainly recommend them. Many thanks all� BDJ.
5/5
Facebook100% recommendation for Clee Morrison and all the staff who are friendly, professional and are always at the end of the phone with any questions or queries answered. All the staff are very knowledgeable and helpful and are committed to dealing with you as an individual helping you through every step with your interests in mind. A great team that work hard for you. Well done Clee Tompkinson Francis Morriston and Thank you xxx
1/5
FacebookAbsolutely horrific service !!! Gave 1 star because I had too.Have told everyone not to use you and to go with perfect pads Clydach instead who were brilliant. Very unprofessional and rude staff. Very unimpressed for such a large well known company.
Hello I always enjoy what you share here on facebook, but we're not friends yet, I have tried several times to send you a friend request, but it's not going through. Do you mind trying from your side? I will be happy to be friends with you. If you find this message embarrassing, please pardon my manners. Thank you🌷🥰
5/5
FacebookVery professional service from start to completion. Any questions I had were quickly answered. My recent sale was the smoothest I’ve ever experienced and would definitely use Clee Tompkinson Francis, Morriston again and wouldn’t hesitate to recommend them.
Thank you so much for selling your property with us, we are delighted you were pleased with service.
1/5
TrustpilotDoesn't understand covid rules
My job is to buy and sell . But even though buying a house in this buisness is considered work . I am refused viewings because of covid . They need to learn the guidelines and rules on travel . And based in their non understanding of the basic rules, I can only imagine that this would not be a good company to work with .
1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
FacebookChris & Tracey have been excellent throughout my recent dealings with them, always responding quickly to any questions or queries I had, and always being supportive and helpful. It’s been a challenging time to sell a property but their service hasn’t faltered at all. Thanks again to you both for everything you’ve done to ensure a smooth sale, it’s been much appreciated!
5/5
TrustpilotCFL by far the best estate agents I…
CFL by far the best estate agents I used! Big shout out for Kelly who supported us through our purchase😊 Highly recommend 👌👌👌
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Neath.
5/5
TrustpilotHaving just sold my house with the…
Having just sold my house with the Pontardawe team, I cannot praise or recommend them enough. Was it smooth? No, but that wasn't down to them, in fact they helped overcome the obstacles we faced. We would use them again if need arose.
5/5
FacebookJust rented a property for my daughter using Clee Tompkinson Francis via their Morriston Office. They have been fantastic. Very kind, helpful and efficient. Nothing was too much trouble. I would recommend their services in the strongest possible terms. One very satisfied customer.
5/5
FacebookJust rented out my sons house in Clydach. Fantastic service - quick, efficient and kept up to date. So straight forward and excellent marketing. Long list of would be tenants to chose from. Sarah Gough, you are a 🌟 😘
1/5
TrustpilotMorriston branch
Dealt with the Morriston branch. Unfortunately, would never buy from this branch and certainly wouldn't recommend. At the beginning, staff were polite and friendly but this soon changed to noncommunicative and unprofessional. Very disappointed.
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