Trusted Agent profile · Swanley

Safestore Limited Swanley reviews

4.8

★★★★★ Excellent

307 reviews across 1 platform

London Road, Southern Cross, Swanley, BR8 8EE

Part of Safestore Limited, see every office.

Safestore Limited's office in Swanley, at London Road, is rated 4.8 out of 5 across 307 reviews on 1 platform, including 307 Google reviews rated 4.8.

Google logo

4.8 / 5

307

Reviews on Google

This office

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Reviews

Every review we hold for the Swanley office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Chandan · 16 August 2023

Agent replied · 11 June 2024

Hi chandan, thank you for leaving a 5 star review of Safestore Swanley! Best wishes, Chris

4/5

Google

Rating only, no written review.

Michal · 12 June 2023

Agent replied · 11 June 2024

Hi Michal, thank you for rating Safestore Swanley. If there is anything we can do to take your rating to a 5, please do let us know. Thanks, Chris

5/5

Google

Rating only, no written review.

Anthony · 12 June 2023

Agent replied · 11 June 2024

Hi Anthony, thanks for the top rating for our self storage facility at Swanley. Thanks for choosing Safestore. Kind regards, Chris

5/5

Google

Rating only, no written review.

Zjax · 12 June 2023

Agent replied · 11 June 2024

Hi Zjax, thank you for your 5 star rating for Safestore Swanley. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Chris

5/5

Google

Good

Nikolay · 12 June 2023

Agent replied · 11 June 2024

Thank you Nikolay for leaving a great review score for Safestore Swanley. We really do appreciate it. Enjoy your stay with us!

3/5

Google

Rating only, no written review.

Lance · 12 June 2022

Agent replied · 11 June 2024

Thanks Lance for rating us - our team is committed to providing high-quality customer service to all of our customers and we regret that we did not deliver our usual standard of service on this occasion.

4/5

Google

Rating only, no written review.

Ian · 12 June 2022

Agent replied · 11 June 2024

Hi Ian, I am pleased that you had a positive experience with us. If there is anything else the store team can help with, please do not hesitate to ask. Thanks, Chris

5/5

Google

Rating only, no written review.

T · 12 June 2022

4/5

Google

Rating only, no written review.

Harvey · 12 June 2022

Agent replied · 11 June 2024

Hi Harvey, thanks for the 4 star rating. Please contact the store to let us know what we could have done better. Thanks for choosing Safestore Swanley. Kind regards, Chris

5/5

Google

Rating only, no written review.

David · 12 June 2022

Agent replied · 11 June 2024

Hi David, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Chris

5/5

Google

Rating only, no written review.

Barry · 12 June 2022

Agent replied · 11 June 2024

Hi Barry, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Chris

5/5

Google

excellent

Yasen · 12 June 2022

4/5

Google

Rating only, no written review.

Peter · 12 June 2021

5/5

Google

Rating only, no written review.

Wayne · 12 June 2021

Agent replied · 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris, Region 5 Customer Feedback Manager.

5/5

Google

Welcoming staff

Teresa · 12 June 2021

Agent replied · 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris, Region 5 Customer Feedback Manager.

5/5

Google

Cheep storage

Ellie · 12 June 2021

Agent replied · 11 June 2024

Hi, Thank you for your feedback for our Safestore Centre in Swanley & for awarding them Top Marks. I am pleased to hear that you found the room price to be great value. Thanks for taking the time to provide feedback, Kind regards, Chris, Region 5 Customer Feedback Manager

5/5

Google

very helpful people

Colin · 12 June 2021

Agent replied · 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris, Region 5 Customer Feedback Manager.

5/5

Google

Rating only, no written review.

A · 12 June 2020

Agent replied · 11 June 2024

Hi, thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris Young, Region 5 Customer Feedback Manager

3/5

Google

Rating only, no written review.

Michał · 12 June 2020

Agent replied · 11 June 2024

Dear Michal, Thank you for your review. We have no record of you having made an enquiry or used our services at our Safestore Centre in Swanley? I would like to check why we got low marks for feedback but have no way to investigate as there is no record of you on our systems. If you could contact our Swanley Centre Manager Osman he will be happy to chat with you about your feedback. Kind regards, Chris Young Region 5 Customer Feedback Manager

4/5

Google

Rating only, no written review.

Chris · 12 June 2020

Agent replied · 11 June 2024

Hi Chris, Thank you for your 4 Star feedback for our Safestore Centre in Swanley. If you have any suggestions on how we could improve our services or facility to get the extra point & full marks please call the Centre Manager, Osman Ahmet, & he will be pleased to chat with you & take your suggestions. Thank you for taking the time to provide feedback, Kind regards, Chris Young, Region 5 Customer Feedback Manager.

5/5

Google

Rating only, no written review.

Paul · 12 June 2020

Agent replied · 11 June 2024

Hi Paul, Thanks for your feedback for our Safestore Centre in Swanley & for awarding them Top Marks. Thank you for taking the time to provide feedback. Kind regards, Chris, Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Viktoras · 12 June 2020

Agent replied · 11 June 2024

Hi Viktoras, thanks for the top marks. We appreciate you taking the time to rate us. Thanks, Chris Young. Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Tara · 12 June 2020

Agent replied · 11 June 2024

Hi Tara, thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris Young, Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

DS · 12 June 2020

Agent replied · 11 June 2024

Hi Dimitar, thanks for awarding top marks to our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris Young. Region 5 Customer Feedback Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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