Every review we hold for the Swale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI find this easier to navigate than…
I find this easier to navigate than Rightmove and the email marketing seems more relevant.
Martin · 22 January 2021
Agent replied · 22 October 2024
Hi Martin, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our website and the marketing you've been sent. We hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEasy to use
Easy to use , great you include property a sales history andcspprox price guide .Martin Brimson
Martin · 22 October 2020
Agent replied · 22 October 2024
Hi Martin,Thank you for taking the time you leave us your 5 star review and for sharing your experience with us. We're pleased to hear that you find our site easy to use and informative, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotAs good as ever
As good as ever, however our house value and details have dissapeared and dont understand why!!!
Redron,s · 19 October 2020
Agent replied · 22 October 2024
Hi Redron, Thank you very much for leaving us a review and for your valuable feedback. Be sure to visit our Discover section for more information and additional guidance.The Zoopla price estimates are based on a large number of data points relating to property sales, value trends and home characteristics throughout the UK, including publicly available data. We have recently upgraded our house price estimates using a new model. This model gives our users a more accurate picture of property prices with even better coverage of homes across the UK. When changing from one model to another, it’s natural that house price estimates will change, with some increasing or decreasing and others being withdrawn.Here is a Help Centre article that will explain more about our Estimates: https://help.zoopla.co.uk/hc/en-gb/articles/360006389578If you want to get a valuation from your local experts who will inspect your home and take into account its unique features, a Zoopla estate agent will be happy to provide the most accurate price estimate for you.If there's anything we can do to help you with in the future, be sure to visit our Help Centre:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat site with really useful tools to…
Great site with really useful tools to keep track of your bookings and progress.
Maureen · 10 April 2021
Agent replied · 22 October 2024
Hi Maureen,Thank you very much for leaving us a five star review. It is fantastic to hear you find our features so useful. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI guess it has all the info you need in…
I guess it has all the info you need in an estate agent website:)
Canan · 10 April 2021
Agent replied · 22 October 2024
Hi Canan,Thanks so much for leaving us a 4 star review. We're very happy to hear you have had a good experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotNot enough options for filter search
Not enough options for filter search also estate agents don't get back to you
Sana · 9 April 2021
Agent replied · 22 October 2024
Hi Sana,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your comments.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI like the summary part of the bills…
I like the summary part of the bills added on top of the rent. Thank you.
Michelle · 15 October 2020
Agent replied · 22 October 2024
Hi Michelle,Thank you so much for leaving us a five star review. We are very pleased to hear that you find our site features so helpful. We hope we'll continue to support you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGreat detail on the website however the…
Great detail on the website however the responses from estate agents leave much to be desired.
Niki · 13 October 2020
Agent replied · 22 October 2024
Hi Niki, Thank you for taking the time to leave us a review. We're pleased you like our website but we're very sorry to hear that you've had a bad experience with agents. If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website. If you are unhappy with their responses, we suggest contacting them and asking to speak to their branch manager/s for more information. If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNo response no follow up too bad I…
No response no follow up too bad I rated you high earlier but not anymore
THE · 8 January 2021
Agent replied · 22 October 2024
Hi Prince,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre::https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotMessaged two agents regarding rental…
Messaged two agents regarding rental properties and did not receive a reply from either of them
Customer · 5 October 2020
Agent replied · 22 October 2024
Hi, Thank you for your review. We’re really sorry to hear the agents you tried to contact via our portal has not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWhen I search areas it give me…
When I search areas it give me different and hardly any dss houses
Ccc · 17 June 2021
Agent replied · 22 October 2024
Hi, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotLove zoopla .
Love zoopla .. always go here for properties .,
Sherie · 18 February 2022
Agent replied · 22 October 2024
Hi Sherie,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI have made many inquiries however not…
I have made many inquiries however not really received many responses.
Karishma · 26 October 2021
Agent replied · 22 October 2024
Hi Karishma,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla
Zoopla. Great website and application to buy or rent a home. I recommend it to everyone.
Michal · 27 September 2020
Agent replied · 22 October 2024
Hi Michal,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExtensive range of properties
Extensive range of properties, website easy to navigate. Excellent links to estate agents with prompt responses.
Cheryl · 25 September 2020
Agent replied · 22 October 2024
Hi Cheryl,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotK Hris
Great side to compare house prices and match current market value!
HDHK · 22 October 2021
Agent replied · 22 October 2024
Hi There,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotIncorrect property discription.
You have my property listed as a terrace house in fact it is semi detached
Phillip · 27 December 2020
Agent replied · 22 October 2024
Hi Phillip,Thank you for taking the time to leave us a review.Our aim is to ensure that all information on our site is as comprehensive and accurate so we will now DM you for more information about your property.Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotvery good service
Very good service with many opportunities to see properties for sale
Marc · 20 October 2021
Agent replied · 22 October 2024
Hi Marc,Many thanks for your 5 star review. We're very pleased to hear that you like the website.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best on our property search!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotSimply the best when it comes to…
Simply the best when it comes to property related matters. Thank you for the excellent work.
Mr · 18 September 2020
Agent replied · 22 October 2024
Hi Mr AR,Many thanks for your kind comments and for leaving us a 5 star review. It is great to hear you find our site this useful and informative. We truly hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilot1st class with my search for property…
1st class with my search for property tp rent keep me uptodate with everything
Clifford · 13 March 2021
Agent replied · 22 October 2024
Hi Clifford, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExcellent communication from booking a…
Excellent communication from booking a viewing and staff most helpful, will continue to use.
Ian · 12 March 2021
Agent replied · 22 October 2024
Hi Ian, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website and the service you received from the marketing agent. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Best of luck!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNot doing well.Carnt find a landlord…
Not doing well.Carnt find a landlord .who takes couples on . universal credits .
Tracey · 9 March 2021
Agent replied · 22 October 2024
Hi Tracey,Thank you for your review.We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks:https://help.zoopla.co.uk/hc/en-gb/articles/360006053137We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotIts fine and does what it says on the…
Its fine and does what it says on the tin
Stuart · 9 December 2021
Agent replied · 22 October 2024
Hi Stuart,Many thanks for your 3 star review. We're very pleased to hear that you like the website.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best on our property search!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNot as active as Rightmove and…
Not as active as Rightmove and therefore your fees are over priced.
Faris · 6 August 2021
Agent replied · 22 October 2024
Hi Faris,Thank you so much for taking the time to leave us your feedback.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.