Trusted Agent profile · Swadlincote
Verified
★★★★★
92 reviews across 3 platforms
49 High Street, Swadlincote, DE11 8JA
Part of Newton Fallowell, see every office.
Newton Fallowell's office in Swadlincote, at 49 High Street, is rated 4.3 out of 5 across 92 reviews on three platforms, including 85 Google reviews rated 4.3.
Every review we hold for the Swadlincote office, from every platform, shown as written. First names only.
1/5
GoogleFirst time looking to rent and saw a property online, requested a call from the agent and heard nothing, tried calling them to no avail, when i got through they said the lettings team had gone and would be back Monday and to await a call. Monday heard nothing and the property is no longer available. Shocking customer service
5/5
GoogleI can't praise the Swadlincote Newton Fallowell enough. Every small detail explained and dealt with. Absolutely went above and beyond in every way. Would highly recommend and then some.
5/5
Direct reviewsTook all the stress out of reletting our property. Constantly kept us informed of progress.
5/5
GoogleSuperb service from all the staff in Swadlincote.Particular thanks to Clair who pushed the sale through from start to finish. Highly recommended.
1/5
GoogleNewton Fallowell Swadlincote illegally refused to forward my increased offer on a property so I could not buy it. The agent who showed me round talked non-stop so I couldn't think. When I objected to their behaviour they were extremely rude and dismissive.
5/5
GoogleI have just purchased my house from Newton Fallowell in swadlincote, i was looked after by Tom and Sally and can honestly say they are a very welcoming team, nothing was ever a problem for them and Sally was very helpful liasing between solicitors when things were taking there time to move. Thank you to an amazing team
5/5
GoogleArrange a viewing for 499 Burton Road, Midway, Swadlincote with Carol Gill at Newton Fallowell, Swadlincote. Carol was very professional, polite, friendly, knowledgeable, supportive, chatty and informative. Made it very easy to arrange a viewing for the property, and I didn't feel pressurised in any way. Thank you.
5/5
GoogleOutstanding service, very helpful and understanding staff with great communication. Rebekah has been nothing but brilliant. Definitely recommend 🙌 …
5/5
GoogleWe cannot say enough about the wonderful,professional and so friendly staff at the Swadlincote office.Excellance and some .
5/5
GoogleSuperb service from Tim and his team.. I cannot fault anything!! From start to finish they have dealt with my sale in a professional and timely manner and always delivering on their promise.. I wouldn't use any other agent! Highly recommend this team of friendly experts!
2/5
GoogleI am disappointed with the professionalism and care from Newton Fallowell for a few reasons. I am a first time landlord and wanted to rent out my property short term. Initially, the service was great, friendly and helpful. The sales team discussed renting and sold me a package that would ensure the agents would look after my property throughout the tenancy. Once the tenancy started, I received a few payments late which needed chasing up by me. These late payments were due to processing in the office and not through late payments by the tenant. In speaking to other people that let properties through Newton Fallowell - this seemed to be a common issue. However, the biggest disappointment was when the tenant moved out. I was informed an inventory was due to be taken place but I was not informed of the results until I contacted the office the next day. In the interim, I went to check on the property and noticed several breaches of contract; the kitchen had been painted dark grey, there was mixed waste left in the recycling bins, the property smelt strongly of smoke and the property wasn’t particularly clean. I was incredibly upset that my property hadn’t been taken care of, so contacted the office to check these things had been picked up on the inventory. From here onwards, Newton Fallowell lettings were unprofessional, defensive and unhelpful. Despite the breaches of contract stated above, the tenant received all their deposit back. I was promised that the rubbish would be removed from the property, however, it is still yet to be collected. I would not recommend letting your property through Newton Fallowell if you want your rent paid on time and your property left subject to contract at the end of the tenancy agreement.
5/5
GoogleSold my house with Clair's help and when it came to the critical parts she was brilliant. Chased and chased and got the result I needed, kept me informed, and was friendly and professional too.
1/5
GoogleImagine being such an awful person that you're willing to spend your life causing misery to the masses working for the universally hated "job" of estate agent.
5/5
GoogleWe had a great experience with newton and Fallowell all the staff we’re extremely helpful and kept us informed of everything that was going on can’t fault them great service. from the Swadlincote office.
1/5
GoogleAbsolutely disgusting service. Avoid like the plague. Also. To add to the horrible service I have unsubscribed from receiving your marketing emails, but am constantly still receiving them!
5/5
GoogleThe team at Newton Fallowell, Swadlincote were very professional and helpful with the sale of our home. I would like to thank Tom and Sally for their friendly and helpful approach with the sales process.
2/5
GoogleLived next door to unruly neighbours , letting agents did not bother to help . Had many residents complain and they did nothing . Would not let them rent my house out .
Thank you for contacting us. It would be really helpful if we knew which property it is you are referring to. Please feel free to call us on 01283 217772 to discuss further if you wish.
5/5
GoogleI know estate agents get some bad press however I can only thank them for the professional way in which they handled the sale of my mother's house. Not only from a sale point of view but also the way they helped me with other issues not related to the sale and beyond the remit of the original contract. I don't usually leave reviews but think they deserve this. One more thing they were nice people to deal with (not many about these days) Steve Smalley
4/5
GoogleWe was pleased with the services and Sally was always helpful and also when there was issues newton fallowell was always happy to help!! X
5/5
GoogleBrilliant team work always help when in need Thank you Tom and Sally
5/5
GoogleThe team at Swadlincote helped us find our dream family home. Thank you for all of your assistance.
5/5
GoogleI've used Newton Fallowell to sell my house on two occasions now. They got the asking price both times, and everything ran smoothly. They are polite, friendly and professional. Sally even went above and beyond her job to help me secure the house I wanted to buy. I would definitely recommend them and I will be using them again next time I sell. Top team!
5/5
GoogleWas with this company for 4 years amazing and friendly team always helped and was quick to fix repairs was a pleasure renting from them thank you for everything
5/5
GoogleOutstanding service. Would highly recommend the team at Newton Fallowell's Swadlincote office.
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