Every review we hold for the Swadlincote office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCustomer service was faultless…
Customer service was faultless throughout, from Tracy in the sales office to the site staff, Ben and Luke. The communication has been excellent and every single one of them has gone above and beyond to make our house buying experience the best it could be. Since moving in, we’ve had very few issues and any that did arise have been resolved quickly and to a good standard. Cameron Homes also paid for an independent snagger to come and check the house prior to us moving in, they provided us with a copy of the report and fixed all of the issues raised.
Jess · 22 March 2025
★★★★★ 5/5
TrustpilotGreat customer service
I moved into a Cameron home in February 2025 and have had to contact customer services on the odd few times …I have always gone through
Mrs · 30 October 2025
Agent replied · 25 December 2025
Hi Deborah,
Thank you so much for taking the time to share your lovely feedback.
We’re pleased to hear that you’re happy with your new home and that Jodie and our team have provided great support to resolve any issues.
We'll be sure to pass on your kind words to Jodie and the team.
Wishing you all the best for the future!
Kind regards,
Lily
★★★★★ 5/5
TrustpilotGreat experience
Chloe from sales was helpful at every stage. Chloe gave good advice throughout and also advised on different colour options and customer extras.
Joshua · 3 October 2025
Agent replied · 7 June 2026
Hi Joshua,
Thanks for taking the time to share your experience with us - we're really pleased to hear about your homebuying journey!
We will be sure to pass on your feedback to Chloe and Ade.
Best wishes for the future,
Brad
★★★★★ 1/5
TrustpilotBe careful buying a house off this…
Be careful buying a house off this company you will regret it! We are needing new uPVC windows after living here for only 3 years as they use dodgy cheap window suppliers and all the mechanisms have now snapped and the windows no longer open, and Cameron refuse to do anything to help! We've had no end of snags and issues never repaired to a decent standard, garden is like a mud bath absolutely no drainage installed! No speeding safety measures in place despite residents fighting daily to get these installed because there are 2 schools within the estate and their builders and contractors think it's a race track, big accident waiting to happen but yet again they don't care! All about the money for them. They just employ snotty little office staff to fob you off when you try to make a complaint! Jobs worths!
Hayley · 4 December 2024
★★★★★ 2/5
TrustpilotI think the pictures uploaded…
I think the pictures uploaded describing the level of quality and builders attitude…
Iwona · 23 November 2025
Agent replied · 25 December 2025
Hi Iwona,
We're so sorry to hear about your experience and would like to gather some further detail, so that we can raise this with the relevant department.
Please can you email marketing@cameronhomes.co.uk with your contact details and postal address and we'll ask the relevant department to review the matter and respond as soon as possible.
Kind regards,
Brad
★★★★★ 1/5
TrustpilotCameron Homes Development Landywood
Cameron Homes Development LandywoodWell I will start from the begining - first I must expain that I am Building Surveyor by Trade and my wife and I wanted a new build property following a couple of house renovations - it all all sarted extremely well and the quality looked like it was intially good however, as the build progressed so did the problems, we were called in to order the kitchen which we had to chose from a 3inch square sample which when installed looked nothing like the sample and there was a detail on the kitchen doors which was not highlighted in the showroom or by the sales person, to the point we were advised by the very same person that the samples available were insufficient to actually make a choice - the kitchen was installed and the sales advisor advised at the time "yes, I agree the sample really are insufficient to make a calculated choice" and we changed the kitchen at our costs, the main bathroom choice was to have it half tiles however, on arrival the bathroom had been fully tiled and whilst some of you might thing yes, bonus, it wasnt what we wanted and Cameron homes refused to change to our chosen specification stating it was our error when signing approval paperwork, another blundering error by the sales person - we then chose plank cermic floor tiles through the hallway and kitchen and the sales person in error ticked a box which changed the direct of the tiles from the hallway to the kitchen - Again, the sales representative blamed the customer for himself putting a cross in a wrong box on his paperwork and the tiles being layed incorrectly and we advised that Cameron would relay out of goodwill - , goodwill when they got it wrong !! Basically we had a sales person who really should have been in a different career and a house builder who couldnt give a damn Chose Cameron homes at your peril !
Richard · 30 September 2024
★★★★★ 5/5
TrustpilotFrom the perspective of a supplier to Cameron Homes
As a supplier to Cameron Homes, we at Ford Windows are proud to work alongside such a professional and dedicated team. During our time together, we've supplied high-quality PVC windows, doors, and composite doors to their various projects, and the experience has been nothing short of excellent.What sets Cameron Homes apart is their commitment to quality and attention to detail. From the initial design phase to the final installation, they maintain clear communication and coordination with us, ensuring that every product we deliver is integrated seamlessly into their homes. Their high standards and focus on delivering exceptional homes align perfectly with our own dedication to supplying premium products.Cameron Homes' work reflects a true passion for creating beautiful, durable, and energy-efficient homes. Their ability to combine modern design with functional living spaces is impressive, and we're always excited to see how our products enhance the overall aesthetic and performance of their builds.We value our partnership with Cameron Homes and look forward to continuing to contribute to their projects in the future. Their professionalism, reliability, and dedication to quality make them a builder we’re proud to work with.
Wesley · 30 September 2024
★★★★★ 5/5
TrustpilotExceptional home builder
I’ve had a brilliant experience with Cameron Homes from start to finish.
Tam · 11 November 2025
Agent replied · 25 December 2025
Hi Tam,
Thanks for taking the time to share your experience with us - it's really great to hear about your homebuying journey!
We're delighted to hear that Kiran, Mike and the wider team have been so instrumental in delivering such a personal service for you.
We wish you every happiness in your new home!
Brad
★★★★★ 1/5
TrustpilotThe nightmare of owning a Cameron home
As someone who has recently dealt with Cameron Homes, I feel compelled to share my experience to alert potential buyers to the potential pitfalls you might face.To begin, the flooring in my living room was poorly installed, with noticeable gaps between the planks. This oversight created a drafty environment and led to uncomfortable living conditions. Cameron Homes initially blamed the flooring subcontractor, refusing to acknowledge their overall responsibility for the work. After months of back-and-forth, they reluctantly agreed to fix the issue, but only after I threatened to take legal action.Another major problem was the shoddy brickwork on the exterior of the house. I noticed several bricks were chipped or unevenly placed, giving the façade a distinctly amateurish look. This not only affected the curb appeal but also raised concerns about the long-term structural integrity of the house. Cameron Homes dismissed my concerns, suggesting that these were merely "cosmetic issues" and not a priority for repair. Moreover, the garden drainage system was incorrectly installed, leading to significant waterlogging every time it rained. This not only damaged the lawn but also began to affect the foundation of the house. Cameron Homes did send a team out to assess the damage, but their solution, a simple patch job, proved to be ineffective. I've since had to hire an independent contractor to correct their mistakes, at my own expense.Then there’s the matter of the electrical system. Several outlets in the house were improperly wired, posing a serious safety risk. On two occasions, the circuits tripped without warning, leaving half the house without power. Despite these clear hazards, Cameron Homes delayed sending out an electrician for weeks, and when they finally did, the problem was only temporarily resolved. It’s taken multiple visits from an independent electrician to get the electrical work up to standard.The final straw for me was discovering that the windows were not properly sealed, allowing drafts and moisture to penetrate the interior. Over time, this has led to mold growth in several rooms. Cameron Homes’ response was dismissive, suggesting that the mold was due to “improper ventilation” on my part, rather than acknowledging their subpar installation work.In light of these experiences, I would advise anyone considering Cameron Homes to proceed with caution. They appear to cut corners at every turn, and their customer service is less than responsive when issues arise. The lack of accountability and quality control is alarming and should be a serious consideration for any prospective buyers. If you’re thinking about purchasing a property from them, I would be happy to provide further details and documentation on the myriad problems I’ve faced.
Myles · 26 August 2024
★★★★★ 5/5
TrustpilotBomere Heath Shrewsbury
⭐️⭐️⭐️⭐️⭐️ A Fantastic Homebuying Experience with Cameron Homes
Mr · 10 November 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to share your feedback with us - we're delighted to hear about your experience to date!
We will be sure to pass on your feedback to Kiran, Mike, John and the wider team at Willow Rise.
Wishing you the very best in your new home.
Kind regards,
Brad
★★★★★ 5/5
TrustpilotCameron Homes Lawnswood
I Purchased my house at the Lawnswood Development located in Tatenhill back in December 2022. Site manager was super helpful and throughout my time I have only had 1 minor issue which Cameron sorted out straight away. Would recommend.
Alex · 28 August 2024
Agent replied · 24 August 2024
Hi Alex, thank you for taking the time to leave us a review and share your positive experience with us.
★★★★★ 5/5
TrustpilotMoved into Lawnswood in December and…
Moved into Lawnswood in December and the service from the beginning has been excellent from Kiran and it has continued with the Site Manager John and his no 2 Mac . Nothing has been any trouble and they continue to act on any queries we have . Lovely well built house and looking forward to the coming years .
Richard · 5 February 2025
★★★★★ 1/5
TrustpilotProspective homebuyers BEWARE
Prospective homebuyers need to be aware of the myriad issues I've faced with Cameron Homes, painting a vivid picture of the challenges you might encounter.The saga began with a gaping hole in the fence, conveniently blamed on the neighboring property. It took three months of persistence to get Cameron Homes to acknowledge their mistake and address the issue. This initial lack of accountability set the tone for the rest of my experience.The inconsistency in skirting board thickness throughout the entire house is not just a cosmetic flaw; it reflects a fundamental lack of attention to detail in their construction. It's disheartening to move into a new build property only to discover such basic errors.The kitchen, a central hub of any home, was shockingly glued together, revealing a lack of craftsmanship and professionalism. Replacing it became a costly necessity, as the original construction was nothing short of a disaster.Latex removal was left incomplete in one of the rooms, requiring additional intervention before the underlay for the floor could be properly laid. This oversight on their part caused unnecessary delays and disruptions to the moving-in process.Even basic features like the bath overflow were mishandled, showcasing a lack of precision and care in their work. The water level, just 40mm from the floor, rendered the bath experience far from what one would expect in a newly constructed home.Half-painted doors may seem like a minor issue, but they underscore a lack of commitment to quality. It's a visible reminder that once the property is handed over, the company's attention to detail dwindles.The most alarming revelation came with a major leak from the upstairs bathroom. Their plumbers, admitting fault over a year later, cited incomplete installations. Despite early reporting of the issue, Cameron Homes is now conveniently avoiding responsibility, leaving me to bear the financial burden of fixing their mistakes.This leak has caused severe structural damage to walls and ceilings, and the company's refusal to rectify the situation is both frustrating and unjust. Homebuyers should approach Cameron Homes with caution, armed with the knowledge that the company might not stand behind their work when issues arise. If you're contemplating a purchase with them, feel free to reach out for detailed photos and a firsthand account of the challenges I've faced.
Jade · 29 December 2023
★★★★★ 5/5
TrustpilotPositive experience with Cameron Homes
From the first appointment with Jesse J, to the team on site Charlie G and Mike K its been a really positive journey. As my first home, I was apprehensive, never bought a new build off plan. But nothing was too much trouble, and anything I needed looking at was reviewed with a fantastic turnaround. I'm really pleased overall with the communication and workmanship!
Ruby · 24 July 2024
★★★★★ 5/5
TrustpilotBungalow from Cameron…
We purchased our bungalow from Cameron homes at Wood Heath 7 months ago, it is absolutely beautiful and the perfect size for us, excellent build and attention to detail, we spoke with Jesse and Georgia and always found them both to be very professional, helpful, answered all our questions and made it a stress free experience, thank you, would highly recommend
Susan · 17 July 2024
★★★★★ 5/5
TrustpilotOur Dream Home
Moving into our new Cameron Homes house has been a great experience from start to finish.
Charlotte · 3 September 2025
★★★★★ 5/5
GoogleWell built new houses
Phil · 25 March 2025
★★★★★ 5/5
Trustpilot5-star service
Greg · 26 March 2026
Agent replied · 7 June 2026
Hi Greg,
Thanks for taking the time to share your experience with us. We wish your parents every success with their homebuying journey and will be sure to pass on your kind words to Kiran.
Kind regards,
Brad
★★★★★ 1/5
TrustpilotDisapointing
Poor service!
Richard · 26 February 2026
Agent replied · 7 June 2026
Hi Richard, we're so sorry to hear about your experience. Please can you email marketing@cameronhomes.co.uk with your contact details and further information and we'll ask the relevant department to review the matter and respond as soon as possible.
Kind regards,
Brad
★★★★★ 5/5
GoogleBeautiful homes
John · 5 August 2024
★★★★★ 5/5
GoogleGreat location
Sharon · 2 May 2024
★★★★★ 5/5
GoogleRating only, no written review.
Nallur · 2 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.