Every review we hold for the Swadlincote office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCustomer services.
Avant bosses.. Adele Booth at customer services needs a raise! An ongoing repair/ new build snagging issue that suppliers/plumbers/fitters/ all denied responsibility..Adele dug deep and resolved the issue. Kept me updated and followed up every step forward.So far so good..
Brigitte · 26 March 2021
★★★★★ 1/5
GoogleI bought a house for 4 weeks ago, trying for them to fix something, I sent a loads of email, I spoken a lot of managers but no one sort it out. I don’t recommend this company
Cecília · 13 October 2021
★★★★★ 5/5
TrustpilotThe representative was a delight
The representative was a delight. She answered all my questions accurately and even showed me the ongoing constructions.
Mojisola · 29 September 2023
★★★★★ 5/5
Trustpilotit was ok
it was ok, saw the show home
Bhavana · 20 May 2024
★★★★★ 1/5
TrustpilotDo not buy a home with avant
Do not buy a home with avant We have been left in such a state I don't even think we could sell our property
Scott · 6 April 2023
★★★★★ 5/5
TrustpilotThoroughly impressed with Avant
Thoroughly impressed with Avant. Standard of finish on our house is brilliant. Julie and Patricia in the office were different class. Always in touch and couldn’t do enough to help. Made a stressful time that much easier.
Mike · 5 September 2021
★★★★★ 5/5
TrustpilotSite visit to Avant homes
Helpful rep, look nice properties and very competitive for cost! Will book an appointment at a later date once we are further along with our sale.
Bill · 23 January 2023
★★★★★ 5/5
TrustpilotExcellent service - Peerfields site
Excellent prompt customer service and nothing is too big or too inconvenient. Specifically the site manager Gary, very approachable and happy to take time to discuss any concerns we had.
Robb · 10 August 2022
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, no hard sell. Allowed us to take our time, answered all questions honestly and knowledgeably.
Don · 30 September 2023
★★★★★ 5/5
TrustpilotAvant homes builds a home not just a house.
Accommodating and well informed staff.
Daniel · 28 May 2024
★★★★★ 5/5
TrustpilotPerfect job
Charles · 9 October 2026
★★★★★ 1/5
TrustpilotHorrible Company
This company have possibly the worst Customer Care Dep't you can experience. Problems identified and notified yet they don't even respond and any after care experience following purchase is either negligible or non existent.Ignore all of the critical comments at your peril.
Andrew · 10 December 2019
★★★★★ 3/5
TrustpilotSeems like avant have downgraded…
Seems like avant have downgraded everywhere possible but still have the very expensive prices. What used to be standard is now included as extras at again crazy prices. Similar standard as persimmon now.
Sean · 16 January 2022
★★★★★ 5/5
TrustpilotNice building plan
Nice and well organised plan
Adedamola · 21 May 2024
★★★★★ 5/5
TrustpilotVery pleasant and friendly sales person…
Very pleasant and friendly sales person - extremely helpful and knowledgeable.
Mr · 21 January 2024
★★★★★ 5/5
TrustpilotExcellent experience with Jo James of…
Excellent experience with Jo James of Avant Homes
Gidwin · 23 March 2024
★★★★★ 1/5
TrustpilotNon existent Customer Service!
I have been interested in a new build property at The Causey Heights development. I have contacted Avant by Facebook messenger, email and telephone and no one has come back to me! Disgraceful customer service!
Alison · 9 September 2021
★★★★★ 2/5
TrustpilotSold us our last house before covid
Sold us our last house before covid. Subsequently left with a very substandard exterior home
Beverly · 17 October 2023
★★★★★ 5/5
TrustpilotLovely show home and very helpful staff…
Lovely show home and very helpful staff who did their best to answer all our questions and gave great advice.
Jamie · 27 May 2023
★★★★★ 5/5
TrustpilotVery helpful in the sales office
Very helpful in the sales office. Lots of house styles available to view. Beautiful houses.
JF · 8 October 2023
★★★★★ 5/5
TrustpilotAbsolutely fantastic meeting and…viewing yesterday.Very professional service.Keeping my fingers crossed so I can purchase an Imperage 3 bed detatched.
Absolutely fantastic meeting and viewingg
Angela · 11 May 2024
★★★★★ 5/5
TrustpilotOutstanding fixtures and fittings all included in the price!
The staff are helpful, pleasant and efficient. Cannot fault the avant homes, offering much more than other house developers with outstanding modern fixtures and fittings which would usually cost in excess of thousands with other developers.
Fabiana · 2 June 2021
★★★★★ 5/5
TrustpilotExcellent experience from start to…
Excellent experience from start to finish.
Argy · 24 November 2020
Agent replied · 10 June 2024
Thank you for your review ArgyIts always great to hear that we delivered in line with our customers expectationsBest wishes for the futureAvant Homes
★★★★★ 5/5
TrustpilotScott price and the team at Avant
Scott price and the team at Avant. Adam Craig and of course Jason are amazing
Scott · 27 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.