Trusted Agent profile · Swadlincote
★★★★★
1,663 reviews across 2 platforms
Cadley Village, Moonstone Way, Swadlincote, DE11 0BB
Part of Avant Homes Midlands, see every office.
Avant Homes Midlands's office in Swadlincote, at Cadley Village, is rated 3.7 out of 5 across 1,663 reviews on two platforms, including 38 Google reviews rated 3.6.
Tell us what you need and we'll put you in touch. Avant Homes Midlands hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swadlincote.
Every review we hold for the Swadlincote office, from every platform, shown as written. First names only.
5/5
TrustpilotPenicuik Development - Andy Jones
Andy Jones came to do work on the property and was absolutely superb. Did a number of little jobs all in one go and was very friendly and got everything sorted very quickly and very efficiently. Guy was a credit to the company.
5/5
TrustpilotWe had our house demonstration with…
We had our house demonstration with Vicki today and she could not have been more helpful! Their attention to detail and care when talking us through our new home couldn't have been better! Thanks so much Vicki!
5/5
TrustpilotOdette’s Point
Odette’s Point - Keighley.Buildings are fantastic locations and the estate has real character.More importantly the exceptional level of customer service I’ve received from Abi is 10/10. Lovely young lady and a true professional, Abi was really welcoming and the level of detail she has provided was excellent. 5* Customer Service.Highly recommend!!
1/5
TrustpilotEven they don’t deserve a one star
Even they don’t deserve a one star highly not recommended this company Customer service is really bad nobody cares they don’t work too long workers in this companyIf you talk somebody today next two months later it will be gone that workers Let me explain my problem explain myWe move in to plot152 swaffham house in 2019 begin in January New build brand-new houseAnd we find out door scratches on main doorsAnd I report to the site manager which is who work for our Avant he bring someone he says they will spray the doors which is plastic doors Site manager Vince byrne he didn’t put on the system what ever it’s not my problem end of the day at the time they fix the doors it doesn’t come from my pocket it is Door is paint he paid from the company money on the head office they told me is not on the record this doorSo paint coming off now 2020 year after also report to the NHBC they’re not taking any action Avant home told the NHBCThis is the message from NHBCAfter the meeting the builder was contacted, and reported that they thought the door had been cleaned with an unsuitable product by the homeowner.The NHBC are unable to determine the cause of the discolouration and do not know how the door has been cleaned. Therefore, this item is beyond the scope of the Resolution Service.We never use unsuitable products for the door they don’t won’t do Because will cost money for them and +house still WarrantyMy another complainKitchen doors when is rain water coming in they didn’t fix that as well good news NHBC except this complain they will put right hopefully soon as possibleDon’t buy house don’t waste your money 👎🏻👎🏻👎🏻
5/5
TrustpilotBrompton Mews
We are first time buyers and moved in a few weeks ago. Peter made the process as smooth as possible and kept us up to date with any developments. Peter was friendly and answered all questions we asked.
5/5
TrustpilotBrecks Lane
Brecks Lane - Advisor JaneWe visited brecks lane as first time buyers and the first site we have ever visited. Jane was great at giving us pointers and promised to keep us in the loop with upcoming changes to the site. Great first experience and looking forward to speaking to Jane more!
5/5
TrustpilotLaura is Avant’s biggest asset!!!
Laura is for sure Avant Homes’ biggest asset! She is amazing at her job, always goes above and beyond and has incredible attention to detail. She certainly made our experience with Avant and our new home a lot more enjoyable. Thank you for all your hard work and always trying your best to help, Laura. We very much appreciate it.
5/5
TrustpilotFantastic customer service Andy Jones
Quick, highly professional work completed to the highest standard by joiner Andy Jones at Carnethy Heights, Penicuik. Not only did he complete work as agreed, but also identified other issues at the same time. He logged a follow up job to be completed shortly. Fantastic customer service! We wouldn’t hesitate to recommend him for any joinery work.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Andy.
5/5
TrustpilotExperience with Avant Homes
I met with Lewis today from Avant Homes.It was a very informative meeting.Lewis is a very decent well-trained and professional sales advisor.He gave me plenty of time to look at the houses and we set another meeting to look again at the houses which i liked with my husband.
5/5
TrustpilotLaura came to my house at Waterside…
Laura came to my house at Waterside Quarter to fix some snags and wow!! What a lady. There’s not a thing that she cannot do, she is an absolute credit to the company. Couldn’t rate her level of work high enough and with her professional and kind attitude I felt she needed highlighting with a 5* review! Thank you Laura!
5/5
TrustpilotLewis Simms Good review
Lewis was brilliant, helpful and even managed to get us an appointment the same day, very helpful & professional, explained all options to purchasing a new house and deposit options, once closer to the time I will certainly be booking and request Lewis to sell us our house
5/5
TrustpilotGreat Experience at Vanbrugh Gate - Julie
Currently waiting for our completion date at Vanbrugh Gate and Julie has been so so supportive and welcoming to us as first time buyers. She has helped us more than she knows, and the rest of the team have been really friendly and approachable. Thank you to everyone at Avant, Vanbrugh Gate!
5/5
TrustpilotCustomer Support - Joe
Joe was excellent tonight! He remained in the marketing suite answering questions, for a considerable amount of time after it was due to close and was extremely helpful. He was sincere and personable, endeavouring to assist me with all the queries I had.Thank you for the help.
Thank you for the review Adam.Really pleased to hear that your recent visit was a productive one.Rest assured we will be here for you with whatever you need in the future.Thanks againAvant Homes
5/5
TrustpilotLewis was very helpful in answering any…
Lewis was very helpful in answering any queries I had and gave a very good overview of the site and what was being developed over the next 10years. It's made us consider this development as a potential area to move into. thanks Lewis!
5/5
TrustpilotAvant homes (Peter)
I’ve bought my first home from avant homes thanks to Peter at Brompton mews that made it a very easy process and was very helpful and knowledgeable.Swift easy process couldn’t fault him.Lovely first house !Cheers Peter !
5/5
TrustpilotExcellent customer service
Excellent customer service from both Lewis Simms and a close colleague of his called Jamie (alternative site but didn’t catch his Surname). Lewis was polite, welcoming and explained through specific details. His knowledge and expertise were great.
5/5
TrustpilotCraigowl Dundee - Andy Jones
Andy Jones came to visit us today to do some some snagging bits on our house. Nothing was too much bother and all done just as he said he would. Went above and beyond to help us. Many thanks to Andy.
2/5
TrustpilotNo screen to navigate to give details…
No screen to navigate to give details of various properties. Visit is just 10% better than phone conversation as I could only view 1 property type of my specification, others are not available and no virtual tour in place.
1/5
TrustpilotOdettes point Keighley Shan lane ,the…
Odettes point Keighley Shan lane ,the staff (Sarah)very rude and unprofessional.
4/5
TrustpilotLooked at purchasing a house at…
Looked at purchasing a house at Strawberry Fields, Carlton. Sadly unable to negotiate on a deal but Nicola (sales) was very helpful in trying to assist us.We had a lot of contact with Nicola and always found her to be helpful, professional and very knowledgeable. Thank you Nicola
5/5
TrustpilotWest Midlands - Monkswood - Rob Burnham is fantastic
I've reserved a property on the Monkswood development in the West Midlands and I have been extremely satisfied with all service received so far. Rob Burnham has been absolutely fantastic. I am a first-time buyer so buying my first home has been somewhat daunting but Rob left no stone unturned and I'm now counting down the days to completion.
5/5
TrustpilotHoneyman Park
Jacqui at Honeyman Park has been great always keeping us up to date and really helpful and knowledgable when looking at our options and upgrades. She always makes sure things are done correct first time.
5/5
TrustpilotAngela was very helpful in explaining…
Angela was very helpful in explaining the full process of buying a home to us, including going through the different options and upgrades available. We found her very welcoming, friendly and accommodating, leaving us feeling confident in buying a home from her.
4/5
TrustpilotLewis from Greenlock Place
Lewis from Greenlock Place was welcoming when I dropped into the development over the weekend. He showed me around some of the properties and provided me with some additional information about the area, which I didn’t know about and answered some additional queries via e-mail.
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Tell us what you need and we'll put you in touch. Avant Homes Midlands hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swadlincote.
