Hunters Worcester Park reviews in Sutton

★★★★★ 1/5

Trustpilot

Their inefficiency made me lose a living place

This is how I kept urging the agent to follow up & how their inefficiency made me lost a living place in Sep.I viewed the flat on 4th Aug and paid holding deposit on the same date. My offer was accepted on 7th Aug. When Hunters and Homelet spend more than one month for my reference check and preparation of lodger agreement, I kept asking them when I can sign the contract and so I can transfer 6 month upfront rent and deposit.On 7th Aug, I tried to enter my details of reference check on the same date. However, the system had bug. Hunters staff helped me enter the details with their internal systems in the following day, although there are some typo of my job and address reference.Perhaps because of the miscommunications among 2 parties, Homelet refused to do reference check for me as they have not yet got the approval from Hunters. With numerous e mail I requested Hunters to fix it, Homelet started sending e mails to my manager and current landlord for reference check on 15th Aug.On 17th Aug, Hunters staff asked me to pay 6-month upfront rent and deposit by e mail without sending me the lodger agreement. I promised them to make the payment when they send me the contract and contract is signed.On 25th Aug, I received the lodger agreement finally after several requests. I raised some questions in the e mail in order to shorten the time for them to answer me during our future meeting of contract signing.On 6th Sep, another Hunters staff invited me to go to their office and sign the contract on the following day. I gave her my questions again for her better preparation. On 7th Sep, that staff said meeting date had to be changed. She answered my questions very briefly. Perhaps she is not familiar with the letting issues of the flat, I simply said I will ask others when I move in. I tried to ask when we meet and sign the contract. She did not reply.On 8th Sep, another Hunters staff told me that the landlord decided to accept another offer. The studio is no longer available in the market. He asked me to state my bank details and they will refund the holding deposit. I once thought the landlord must keep bidding for a higher rental price.I must move out before 23rd Sep as official move out notice was given to the current landlord. During resume of finding rental place, I found the flat in Zoopla again with rental price unchanged.Later I found the staff of the landlord and told the landlord what’s really happening. The landlord felt so sorry & decided to give me viewings of 3 other studios. However, the size and location do not suit my need.

Mei · 6 January 2024

★★★★★ 5/5

Google

Stress free thanks to Teddy, despite an inevitable fall through replaced the buyer without remarketing!

Aleksandra · 24 October 2022

★★★★★ 5/5

Google

Stephen Buffham @ Worcester Park branch is fantastic. Very energetic and enthusiastic. Great communication and did a great job selling our property very quickly. Kept us informed throughout the process. Would definitely highly recommend them and use them again.

Naz · 25 June 2024

★★★★★ 4/5

Google

Our agent Chris was very professional and did a great job in selling our house. He is a real asset to Hunters.

Barry · 24 October 2021

★★★★★ 1/5

Trustpilot

Rude and unprofessional

I had a viewing arranged and nobody could give me a meeting point for a large apartment building with several entrances. Spent nearly 20 minutes at the location wondering around and trying to reach the person that was supposed to show me around, all calls declined. Office couldn’t get through to her either and when she finally calls me is to rudely tell me off for not showing up at a different entrance when she never told me where to go, speaking to me in an angry tone and then hanging up.

Aivis · 13 December 2023

★★★★★ 5/5

Google

Highly recommend! Special thanks to KJ who helped me find the perfect place to rent, taking into consideration all of my requests and making sure everything went smoothly. A usually stressful process made easy with these lovely and efficient people at Hunters. Thank you again; we love our new place!

Juliet · 24 October 2023

★★★★★ 2/5

Trustpilot

We have taken our flat off the market…

We have taken our flat off the market following 2 failures by the agents in Filey. All seemed well to start with,enthusiastic staff produced good pictures etc. We had a viewing, a few days later we had the good news that the lady was to purchase. 3 weeks later, we were informed that she was indeed NOT buying our flat, but another in our block, still not sure where the responsibility for this lies. The second occasion, we had a second viewing from a few months ago, so were really excited. 5 minutes after the appointment we were informed the gentleman didn't even have his property on the market !! Apparently, we should have stipulated we only wanted people who are in a position to proceed. Never have we heard such stupidity, thought agents sold properties !!??

Customer · 28 November 2023

★★★★★ 5/5

Google

They deliver! They are not any other high street agents. They are quite bespoke and reasonable in their approach catering based on the type of property at hand. I am glad I met Teddy as he helped us with the rental promptly and complete diligence. Highly recommended agents!

Tejas · 28 November 2023

★★★★★ 5/5

Google

The team at Hunters have been very helpful over the last few months assisting me in renting out a property for the first time. They have made this process as seamless as possible for me, all things considered. Sarah Reeder in particular has been on hand to provide information on an ad-hoc basis. I would highly recommend Hunters to anybody looking to rent out a property.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 24 October 2021

★★★★★ 1/5

Trustpilot

Electing Not to Evict Violent Tenant which Assaulted Another Tenant with a Knife

I am compelled to write this review to express my deep concern and disappointment with the lack of action taken by Hunters in response to a serious safety incident within one of their managed properties.Recently, I was assaulted by one of their tenants who not only brandished a knife but also forcibly entered my apartment and injured my cat. This shocking and dangerous incident has left me and other residents in the building feeling vulnerable and fearful for our safety.Despite the severity of the situation, and their tenant pleading guilty to assaulting another tenant, the response from Hunters has been shockingly inadequate. Instead of promptly addressing the issue and taking steps to ensure the safety of all residents, the management has refused to evict the responsible tenant. This decision is not only a blatant disregard for the well-being of other residents but also a failure to uphold the basic standards of tenant safety and security.It is deeply disheartening to see a property management company neglect its responsibility to maintain a secure and peaceful living environment. The safety of tenants should be paramount, and it is unacceptable that Hunters is allowing such a threat to persist within the community.Prospective tenants, please be aware of the lack of security and prioritization of tenant safety at properties managed by Hunters. In the face of a serious security breach, the management's inaction speaks volumes about their commitment to the well-being of those who entrust them with their housing needs.I urge Hunters to reconsider their stance and take immediate action to ensure the safety and security of all residents in their managed properties.Michael Ryan

Michael · 20 November 2023

★★★★★ 5/5

Google

Special thanks to KJ for helping me find a good tenant for my property. His communication was exceptional and made me feel comfortable as a landlord to work with this agent. Would definitely work with Hunters again and would highly recommend Hunters to any landlords looking to find tenants.

Mani · 24 October 2023

★★★★★ 5/5

Google

OMG this guy Evan, cannot recommend him enough. He is so helpful, so kind and so patient everytime I needed him. His knowledge 👌 the best I've ever dealt with. Thank you so so much Evan …

Claudia · 25 June 2024

★★★★★ 1/5

Google

Deeply disappointed with this service! They seemed lovely and very helpful at first, viewed a flat we loved and put an offer in straight away then the estate agent ushered us away saying that he will call us tomorrow so we can proceed. Didn't get a call back, we had to phone - our agent had taken a sick day that morning, the landlord had already accepted another offer when they were showing and they showed no sign of remorse whatsoever! Cannot believe this!!

Caitlin · 25 October 2016

★★★★★ 2/5

Trustpilot

Had Hunters out to value my property…

Had Hunters out to value my property for sale but got really bad vibes from the valuer. Found them to be unprofessional so went with another agency (who were amazing)Unfortunately a property I liked was up with Hunters. Tried to negotiate a deal on the property but the communication through Hunters was not good. I don’t think it was the process rather the person handling it. When negotiating you would expect them to act as professional intermediaries however they were disinterested and as cold as a wet fish. I would have been better dealing directly with the homeowner and we may have been able to make a deal. I left my offer on the table but I have no idea if that was ever passed onto the homeowner. I’m sure there will be some great Hunters branches out there but I’ve not come across one yet. My heart sinks a bit now if I see a property up with Hunters. I just don’t want to deal with them ever for a purchase.Edit.We did end up buying a house through a Hunters branch. Although I did do the deal directly with the homeowner in the first instance we agreed on how to proceed and then we went to the agent. They were actually very good so I guess it’s pot luck which branch you use.

Gazza · 9 November 2023

★★★★★ 5/5

Google

My contact At Hunters was Stephen Buffham, very professional & best estate agent I have worked with - property went on the market beginning of June & completed today 20 Aug . Thanks

Jayne · 24 August 2024

★★★★★ 5/5

Google

New to the area but not to the industry. Very professional and showing the right level of attention and consideration especially as this wasn't just another property but it was my home. From start to finish they have handled the sale of my home with due care and attention and i felt at all times that i was in very good hands. I would definitely recommend them and most of all use them again for my sales. At times there were a few problems that were developing with the chain involved in the sale of my home but they were handled with ease and made me feel like all the stress of moving had been reduced as much as could be. Well done Hunters and i wish you the very best in the future.

Julian · 26 October 2015

★★★★★ 1/5

Trustpilot

Totally disgusted

Totally disgusting practices. This company are selling a detached property next to my home. They say it’s impossible not to include a photograph of the full frontage of my house as well. I requested the photo be cropped or changed. For a few days I regained my privacy but again the original photo has returned and is all over the internet. They say they can’t show their clients garage without my house being in the picture. Absolute garbage as the garage is on the other side of the house being sold not next to my house!!! It’s obvious they are using my home to paint a picture of a nice residential road. It’s 100% possible to take a photo showing the house , driveway and garage of their clients property without including my home. Awful just awful.

Dear · 26 October 2023

★★★★★ 5/5

Trustpilot

Massive thanks to Hunters Brentford

Massive thanks to Hunters Brentford, especially Josh, Vic and Min Sharma who we’re always at the end of the phone to answer our queries and keep us sane through the minefield of selling our property. Josh was especially helpful with his excellent communication, he really owns his job 👏👏👏👏👏 Thanks again to you all.

Gerry · 14 May 2021

★★★★★ 5/5

Google

Teddy was really helpful and looked after us very well. Thanks Teddy!

Phill · 24 October 2022

★★★★★ 5/5

Google

Went to view a property in Sutton, Litan Paul was very helpful and professional in showing us around and getting information for us.PositiveResponsiveness, Professionalism

Nigel · 24 October 2020

★★★★★ 1/5

Trustpilot

If I could give a negative score I would

S. YORKS. If I could give a negative score, I would. What an absolute bunch of useless w-----s. As a tenant we, get 6 monthly inspections, not a problem at all. The problem is, they hardly ever do the work needed & when they do, they employ the most r------d & incompetent person possible & the quality of the work is ALWAYS s--t. When you complain, they do nothing about it. For people using them as an agent: they are letting your properties deteriorate while charging you the earth.

A · 9 October 2023

★★★★★ 5/5

Trustpilot

Huge thank you to Hunters estate agents Abbeywood

A huge thank you to the Hunters team at Abbeywood, Helen Pittard,Sam King; Dominic Blake, Through your extensive knowledge of the market,the sale of the house was effortless and stree free,great communication throughout, we are so impressed with how easy you made the process and cannot thank you enough. The use of a sales progressor (Laura) was very much appreciated Andy, Dave; Paul

Andy · 10 September 2024

★★★★★ 1/5

Trustpilot

I was called in regards to a rental of…

I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.

Technology's · 22 August 2025

★★★★★ 5/5

Trustpilot

Gemma gave great service…

Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them

Alison · 9 October 2025