Trusted Agent profile · Sutton
Verified
★★★★★
940 reviews across 2 platforms
92 High Street, Carshalton, SM5 3AE, Sutton, SM5 3AE
Hunters's office in Sutton, at 92 High Street, is rated 3.2 out of 5 across 940 reviews on two platforms, including 328 Google reviews rated 4.8.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
1/5
TrustpilotPut things in place so the eldely…
LUDLUM HOUSE 1 ROOM £ 140 A WEEK ....Put things in place so the eldely residents can enjoy there life there change him That runs it he is useless never there gettjng paid too siy on his fat arse the cleaner well thats a waate of time
5/5
GoogleHunters have assisted us in the rental our first home for almost a year now. There were a few unforeseen issues with the property after we moved in but all we're ironed out speedily and to our expectations. …
Hi James, Thanks very much for your review, it is great to hear positive news and drives us on to give the very best service possible! All the best, Graham.
5/5
GoogleCeejay and he’s team are great at Hunters. Moving (buying/selling/renting) can be a really stressful time. It’s been an easy quick process. Would use again. Thanks.
Thank you Samantha, I really apprecitate your feedback and look forward to welcoming you to your new home! Ceejay :)
5/5
GoogleWe were scheduled to view the property at 2:30pm but we arrived at about 2:35pm, we were surprised to see Ceejay Hallam waiting patiently for us at the property entrance, his professionalism, calmness and understanding was top notch. He …
Thank you so much! We are so pleased we was able to help you find your new home. Your feedback is greatly appreciated. We look forward to welcoming you to your new home! Ceejay :)
5/5
GoogleShe was nice and explained everything well.
Thank you so much for a lovely review Txell! I am so pleased I was able to help. Paula :)
2/5
TrustpilotAn unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
5/5
GoogleThanks to all at Hunters Carshalton especially Lauren for making moving simple. Moving can be stressful but with Hunters it’s been a breeze.
Thank you Rob for the great review! We look froward to meeting these standards throughout your tenancy. Lauren
5/5
GoogleI had a viewing with Paula, and I found her to be both helpful and lovely.
Hi Zainab, thank you for the kind review - I am pleased I was able to help! Paula :)
5/5
GoogleAmazing service; from the viewing to arranging the move date and the contracts, all very smooth, professional and great communication throughout the tenancy. Thoroughly recommend
I'm very happy to hear you've had such a positive experience dealing with the team. I will pass on your thanks. Chad.
5/5
GoogleGreat staff all very nice so helpful I would recommend. them to anyone who needs to sell a property thank you
Ahh, thank you Maureen 😁 wishing you all the best. Fleur …
1/5
TrustpilotWaste of time
As working professionals who can rarely get free time during the weekdays, it's extremely annoying to book days off to view properties to find they're by application, and we submitted our application the day we viewed, only to have the application be rejected because it wasn't processed in time before the landlord accepted an alternative application. Not worth the time.
1/5
TrustpilotDishonest and unprofessional
We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!
5/5
TrustpilotVery helpful and patient.
Very helpful, kind and considerate.We have just moved into our new home after lots of ups and downs which started with the Covid lockdown. Without going into detail we had a lot of problems with our respective buyers and sellers. Hunters at Pocklington were so supportive, patient and understanding and were with us at every step. I have no hesitation in recommending them.
5/5
GoogleCeejay isVery skilled person and knows everything about the details that I asked him about the property.. on time and very kind person ..
Thank you Klinton, I am thrilled to hear of your positive feedback. - Ceejay!
5/5
GoogleThe experience with Hunters staff, was a great 👍 one. He was polite and respectful. He didn't hurry us up at all; allowed us to take our time in viewing the property, and answered all our questions satisfactorily. Overall, my family and I were happy 😁. …
Thank you so much Bolatito! It was lovely meeting you and your family and I wish you all the best in the future. Ceejay :)
5/5
TrustpilotWe used hunters to put our house up for sale
We used hunters to put our house up for sale in October 2024. Despite a few problems with surveys etc Hunters manged to sell our house to a cash buyer. the communication and updates during the process were very clear and professional. Selling a home is a very stressful experience however hunters helped us throughout the journey
1/5
TrustpilotHunters Horncastle:
Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible
5/5
GoogleLauren was very professional and informative about all information needed and was a pleasure having her show me round the flat
Thankyou so much! Was a pleasure assisting you. Lauren
5/5
GoogleI would like to say thank you for your quick intervention and help. May there be more people who approach work with such commitment. Thank you Annie!
Many thanks Kasia, we really appreciate your kind review, Annie.
2/5
TrustpilotI was buying a house through hunters
I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.
1/5
TrustpilotPoor overall
Poor overall! The property we were interested in was over valued by more than 10% and yet they wanted offers in excess of ?! My communication with staff was defensive and not amiable not sure why! My advice check out your move to check the property is actually worth what they say it is? Before you buy 🤗
5/5
TrustpilotThroughout the sale of my house I found…
Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much
1/5
TrustpilotWorst nightmare you could have if you…
Worst nightmare you could have if you deal with Hunters Abbeywood. No repair on time, always defensive and lieing even when you present them with evidences for their unresponsiveness. Always be a judge in their own case and their manager is also part of them. Please avoid them
5/5
TrustpilotBest by far! Hunters castleford, thank you
Hunters castleford, WHAT a professional, pro active, friendly team, hollie, kiera, lisa could not have made the process simpler!!! Updated practically daily! On the ball! Ive used most of local agents over past 10yrs and NON have come close to their high standard of quick comnunication and friendly manner!!! Couldnt recommend highly enough!! Thanks to the whole team for making a difficult process as str8 forward as possible! Best agents local to me and would not hesitate to use again...although think i will be staying put for a while 🙂
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