5/5
GoogleI have had an amazing experience with Hayleigh ! Hayleigh responded so quickly to every enquiry I had and kept me in the loop at all times! She’s such a lovely person also! Hayleigh has made my first time buying experience stress free! …
Trusted Agent profile · Sutton
Verified
Butlers Estate Agency Sutton reviews
★★★★★
309 reviews across 3 platforms
18 Sutton Plaza, SM1 4FS
Part of Butlers Estate Agency, see every office.
Butlers Estate Agency's office in Sutton, at 18 Sutton Plaza, is rated 4.9 out of 5 across 309 reviews on three platforms, including 307 Google reviews rated 4.9.
About Butlers Estate Agency Sutton
Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling, and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.
Reviews
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
Google5/5
GoogleIt was really great experience with butlers estates limited. specially Tom attended us very respectfully and He responded so quickly to my questions and explained things very nicely it was really great I would highly recommend butlers 👍🏻👍🏻 …
5/5
GoogleDominic and his team are an absolute pleasure to work with! Very helpful and always kept me updated during the process.
5/5
GoogleIf you want to be treated with respect and you want proactivity and honest responses then Butlers and all the staff will deliver this in abundance. We experienced an incredibly long, drawn out sale of a property due to the inefficiency and …
5/5
GoogleMany thanks to the team at Butlers for trusting us to do their signage. Dominic and his team are very professional and supportive, excellent communication during the whole process.
5/5
GoogleWe recently sold our house in SM1 with Butler's and would recommend them. They demonstrated good local knowledge and a thought out pricing and sales strategy. They were also able to get everything done to list the property and book viewings …
5/5
GoogleIt was smooth and easy well done team
5/5
GoogleI have had Hannah as my contact at Butlers, she has been fantastic from start to finish and has always been on the ball. I haven't had to chase at all with Hannah she has been on the ball and kept me up to date with everything. She has been a pleasure to work with and would definitely recommend Butlers to anyone looking to buy or sell!!
5/5
GoogleWe cannot rate Butler's Estate Agents highly enough. The whole process of listing our house on the market to the completion date was undertaken in a friendly and professional and manner. We were able to view each individual aspect of …
5/5
GoogleHaving been a client of Giraffe 360 for a number of years, I cannot fault the aftercare and service levels provided by Freddie and most recently in their customer service dept Dan, he is very pro active in dealing with any enquiries and …
5/5
GoogleFantastic team who done their best to sell our property in such a difficult time. Very professional & friendly.
Agent replied · 27 February 2024
This is brilliant, the balance between friendly and professional can be hard to find, we are so happy to hear we are getting it right. Many thanks, The Team at Butlers
1/5
GoogleOne of the property was booked for open house viewing by Butlers sutton for this Saturday. We were very excited about this house in Nash Close Sutton only to get a phone call today saying that the offer has been accepted by someone. We …
Agent replied · 26 May 2024
Thank you for your review, I understand your frustration regarding you not being able to view the property before the launch day as our sellers have now accepted an offer from another applicant that had historical interest. We understand … More
5/5
GoogleI honestly cannot rate Butlers enough. Through no fault of theirs, ours was a challenging sale but they were thorough, helpful and got us through it. I have no hesitation in recommending their services.
5/5
GoogleI have been a client of Giraffe 360 for around 18 months now and can highly recommend them. They are very approachable and professional in all that they do. The cameras are amazing and with all the editing done in-house it takes away a lot of pressure having to post edit. Hve to give them a 5 star rating.
5/5
GoogleGreat experience with Tom and Chloe renting my flat I would highly recommend
5/5
GoogleI have dealt with Butler's recently. I received great service especially from Hayleigh who went above and beyond at every point of call.
5/5
GoogleExceptional service on the sale of my house. Professional and friendly and would highly recommend.
Agent replied · 27 February 2024
We really appreciate your review, our business is all about 5* service and feedback like this means everything. Glad we could help! The Team at Butlers
5/5
GoogleThis is there other site just as good as the first
Agent replied · 22 May 2026
Hi Kevin, we are so happy to read such a great review about Redrow - Churchlands, Lisvane!
5/5
GoogleI can’t thank enough Butlers for their amazing work. They are just amazing from beginning to the end. Buying a property is super stressful, but their whole team made the process a lot smoother. …
5/5
GoogleGreat to work with tom and all the team Great result thanks to their hard work! Thanks
5/5
GoogleExcellent service. Kept me fully updated throughout our sale. Very friendly and knowledgeable. Quick and efficient staff that genuinely care. 5*
5/5
GoogleExcellent and Fast service. Very helpful to buying home .
Agent replied · 27 February 2024
Without great buyers we would not be able to achieve what we have. Thank you for the review and we are always here if you need us. The Team at Butlers
5/5
GoogleHave not needed the services of an Estate Agent for over 30 years, so almost felt like a first time seller. An enjoyable experience. Found the team, Dom, Hayleigh and Hannah very professional, pleasant and attentive. Over the whole process we were kept informed of progress and made to feel like they cared. Highly recommended
5/5
GoogleBeen with Giraffe for over 2 years now and the whole team are amazing and very friendly. The dashboard is easy to use and a lot of work has been put into place with AI technology to make what was a great service even better. I was also able …
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