Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 28 May 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHelpfull Staff
As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.
Arend · 3 October 2026
Agent replied · 10 October 2026
Dear Arend,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotRebekah is a great letting agent
Rebekah is a great letting agent. Such a smooth process and found our dream flat. She explained everything so well, from the referencing checks, to the flat itself. One of the best in the game!
Grant · 18 June 2026
Agent replied · 24 June 2026
Dear Grant ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we're glad she could assist in finding your dream flat. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 24 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Narren · 23 September 2026
Agent replied · 10 October 2026
Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleFrom 1st visit to value our home to the viewings both Megan and Andrew were very professional and a delight to work with. They kept us informed throughout the process of selling and happy to report ready to move! 10/10 for customer service!
Ann · 16 March 2026
Agent replied · 16 April 2026
Dear Ann, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Megan and Andrew. Your satisfaction is our priority, and we're delighted to have assisted you in your home-selling journey. Best wishes for your move , Lisa
★★★★★ 5/5
TrustpilotReally great experience from start to…
Really great experience from start to finish. Lorna was so helpful and understanding through the whole process, a pleasure to deal with and I can't recommend the service she provided enough.
Lorraine · 15 June 2026
Agent replied · 24 June 2026
Hi Lorraine, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐
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Excellent service from start to finish. The team were professional, friendly and responsive throughout the whole process. Communication was clear, and they kept me updated at every stage, which made everything much easier and less stressful.
I really appreciated their helpful and straightforward approach. I would happily recommend them to anyone looking for a reliable and professional estate agent.
Ryan · 5 October 2026
Agent replied · 10 October 2026
Thank you, Ryan, for your wonderful review! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotHighly recommended
Talia has been absolutely brilliant throughout the whole letting process. Her communication was excellent, she always got back to me quickly and kept me updated every step of the way. She made what can often be a stressful experience feel really easy and straightforward. Professional, helpful, and friendly from start to finish, I couldn’t recommend her highly enough!
Claire · 22 September 2025
Agent replied · 24 September 2025
Hi Claire, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Talia. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your recommendation and look forward to assisting you in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Hamza · 19 August 2026
Agent replied · 24 September 2026
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotProfessional and always there to help…
Andrews estate managers are nothing short of professional. It would not have been possible for me to elevate from being a tenant to a house owner without their support and continuous advice. Special thanks to Gurmit Kaut - my property manager and Russell - my mortgage advisor, who rooted for me throughout the process of acquiring my first property.
Odion · 23 September 2025
Agent replied · 24 September 2025
Dear Odion Udebhulu, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Gurmit and Russell. Your recommendation means a lot to us. We look forward to assisting you and your loved ones in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Shivangi · 19 August 2026
Agent replied · 24 September 2026
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBrilliant agents ✨
Jake, Cat and Keith at Andrews have been exemplary throughout the selling process. I cannot recommend them highly enough. They were incredibly professional but more importantly genuinely invested in the outcome and showed great care and kindness from start to finish making a stressful time as easy as humanly possible. 1000 out of 10. Brilliant and lovely team.
Naomi · 7 October 2026
Agent replied · 10 October 2026
Dear Naomi,
Thank you for your wonderful feedback! We're thrilled to hear that Jake, Cat, and Keith made your experience so positive. Your kind words mean a lot to us, and we're grateful for your recommendation. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office Team
★★★★★ 1/5
TrustpilotI brought a ground floor flat in…WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Michelle · 8 May 2026
Agent replied · 28 May 2026
Dear Michelle Jane,
Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.
Best regards,
Alison
★★★★★ 5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca · 8 August 2026
Agent replied · 24 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 5/5
Trustpilot“Monika”
My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.
Michael · 29 April 2026
Agent replied · 28 May 2026
Dear Michael ,
Thank you for your kind words and for sharing your experience. We're delighted to hear that Monika was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback. Best wishes , Lisa
★★★★★ 5/5
TrustpilotDaryn was a lovely guy and answered all…
Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.
Anna · 4 June 2026
Agent replied · 24 June 2026
Dear Anna,
Thank you for your wonderful feedback! We're thrilled to hear that Daryn provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotDaryn + Andrews Property Group
Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.
Theo · 20 August 2026
Agent replied · 24 September 2026
Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.
★★★★★ 5/5
TrustpilotVery helpful
Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.
Fara · 4 June 2026
Agent replied · 24 June 2026
Hi Fara,
Thank you for your wonderful feedback! We're thrilled to hear that Joe has been so helpful and supportive with your lettings experience. Your satisfaction is our priority, and we appreciate your kind words.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotAll-round Excellent Service
Respond to emails and telephone calls quickly. Always professional and polite. Listen carefully to customer needs and circumstances. Show empathy and respect. Joe, Becca, Julie and Jenna in particular, are all key people who made our experience seamless, instilled confidence and we felt reassured at every step. Thank you all.
FRANCIS · 23 September 2026
Agent replied · 10 October 2026
Dear Francis,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Joe, Becca, Julie, and Jenna. Your kind words and perfect rating inspire us to continue delivering exceptional service. We look forward to welcoming you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat experience working with Karolina and Andrew’s.
Working with Karolina was an excellent experience. She is organized, immediately responsive and highly professional in all
Rory · 4 June 2026
Agent replied · 24 June 2026
Hi Rory,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Karolina. Your recommendation means a lot to us. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI just wanted to say a big thank you to…
I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey!
AlexisA · 5 May 2026
Agent replied · 28 May 2026
Dear Alexis ,
Thank you for your wonderful feedback! We're thrilled to hear that Ella and Shannon made your experience smooth and enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new journey! Best wishes , Lisa
★★★★★ 5/5
GoogleI would just like to say thank you to Megan from Andrews Estate Agent in Cheam . She was professional, punctual, knowledgeable and not pushy. She gave us plenty of opportunity to explore the properties of interest and let us go at our pace. A great estate agent. Thank you.
Elizabeth · 3 August 2025
Agent replied · 12 January 2026
Thank you, Elizabeth, for your wonderful feedback! We're thrilled to hear about your positive experience with Megan. Your kind words mean a lot to us, and we're glad she could assist you so effectively. We appreciate your support and look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 4/5
TrustpilotSo far it's been a good experience
So far it's been a good experience, they have been communicating with me from the time I applied for the house to now, called me today to find out if I could make it to the viewing, though I wasn't around but my husband was able to make it, hopefully it's going to be a great relationship from here onwards.
Customer · 22 June 2026
Agent replied · 23 December 2025
Thank you for your feedback! We're delighted to hear about your positive experience with Rebekah and our team. We look forward to continuing to provide excellent service and building a great relationship with you. If you need any further assistance, feel free to reach out. Best wishes , Lisa
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