Trusted Agent profile · Sutton

Andrews Cheam Village reviews in Sutton

4.9

★★★★★ Excellent

1,868 reviews across 1 platform

11-13 High Street, Cheam Village, SM3 8RQ, Sutton, SM3 8RQ

Andrews's office in Sutton, at 11-13 High Street, is rated 4.9 out of 5 across 1,868 reviews on 1 platform.

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1,868

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Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Just bought our first home

Just bought our first home. The guys at Andrews were very understanding and helpful

Richard · 8 November 2023

Agent replied · 23 October 2024

Hi Richard, we really appreciate the five star review, great to see you were more than happy with our service, thanks, Rhys.

5/5

Trustpilot

Fantastic Service

I received a brilliant service from Russell Clark who went above and beyond to get me the best deal possible at a difficult time to be renewing a mortgage. Second time I've used him and it wont be the last. Kept me updated throughout which I really appreciated. Would highly recommend.

Adam · 29 June 2023

5/5

Trustpilot

Very supportive company

Shannon and Antonia were lovely.

Jamie · 22 April 2023

5/5

Trustpilot

Excellent

We have had a lot of different companies who we have had to deal with when we have any problems with the property. Andrews are far and away the best we’ve had. Any problems are dealt with immediately by extremely professional but friendly staff. I can’t praise them enough and would recommend Andrews to anyone looking for a management company.

Lynne · 3 August 2022

5/5

Trustpilot

The attention i was given by the agency…

The attention i was given by the agency staff was very warmly

Yisa · 7 December 2023

Agent replied · 23 October 2024

Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys

5/5

Trustpilot

Highly recommended

Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended

Anugrah · 20 January 2024

Agent replied · 23 October 2024

Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys

5/5

Trustpilot

Andrews & Tracy we’re great.

Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.

Ayo · 15 July 2022

5/5

Trustpilot

Exemplary professionalism

Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend

Charlie · 3 October 2022

4/5

Trustpilot

Good team

They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team

Olivia · 22 March 2023

5/5

Trustpilot

The company really helped to get things…

The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.

Harikumar · 12 January 2023

5/5

Trustpilot

I really enjoyed my experience with…

I really enjoyed my experience with Andrews property, they were so helpful and friendly.

Achina · 1 October 2023

Agent replied · 23 October 2024

Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys

5/5

Trustpilot

Dealing with Josh whilst looking to…

Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!

Carl · 11 March 2023

1/5

Trustpilot

Disgusting service

Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.

Naomi · 13 January 2022

Agent replied · 23 October 2024

Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?

5/5

Trustpilot

Very friendly and helpful

Very friendly and helpful, clearly knew the property and area, no pressure

Jean · 11 November 2023

Agent replied · 23 October 2024

Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.

5/5

Trustpilot

Very competent

Very polite and helpull

Felipe · 26 April 2024

Agent replied · 23 October 2024

Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys

5/5

Trustpilot

I'm pleased with Staff service in…

I'm pleased with Staff service in viewing the property. I appreciate. Thank.you

Chuka · 2 November 2023

Agent replied · 23 October 2024

Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys

5/5

Trustpilot

Time conscious

Time conscious, politeness, good communication skills 👌 Shannon

Tonny · 13 January 2024

Agent replied · 23 October 2024

Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.

5/5

Trustpilot

Friendly and helpful staff

Friendly and helpful staff acting promptly when assistance required.

Joseph · 19 December 2023

Agent replied · 23 October 2024

Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.

5/5

Trustpilot

very helpful estate agent

very helpful estate agent. Timely and professional. very helpful.

Diane · 1 December 2023

Agent replied · 23 October 2024

Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.

5/5

Trustpilot

Really happy I came across this estate…

Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help

Seana · 22 July 2022

5/5

Trustpilot

Very stress free and easy process when…

Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again

Jordan · 27 February 2023

5/5

Trustpilot

Happy since 2008

Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.

Me · 23 May 2023

5/5

Trustpilot

Shannon Bird at the downend branch was…

Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10

Calvin · 22 May 2023

5/5

Trustpilot

Andrews is a people-centric agency

Andrews is a people-centric agency. They remind clients of deadlines. Regardless of the outcome of your application or offer you will always feel comfortable to engage them. They also provide feedback in a way which tries to reconcile the shortfalls of your offer. I'm humbled by their service especially Ed!!!

Fair · 1 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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