5/5
They’re lovely staff
Agent replied · 23 October 2024
Thanks for the lovely feedback about our team, Soma.
Trusted Agent profile · Sutton
★★★★★
1,870 reviews across 1 platform
11-13 High Street, Cheam Village, SM3 8RQ, Sutton, SM3 8RQ
Andrews's office in Sutton, at 11-13 High Street, is rated 4.9 out of 5 across 1,870 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Andrews Cheam Village hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
They’re lovely staff
Thanks for the lovely feedback about our team, Soma.
5/5
Very pleased with result of our house sale through Andrews.
Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.
5/5
Excellent service
A wonderful service from the service sales man , listens and explains very well
Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys
5/5
Great service
Great service, fast and efficient through the process.
Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys
5/5
Jane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
5/5
The customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
5/5
Experience was great
Steve is great. He explained in details every aspect of the property that we viewed.
5/5
Shannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
5/5
Andrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
5/5
Excellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
5/5
I met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
5/5
Positive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
5/5
Prompt replies to my emails
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
5/5
They are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
5/5
Reliable and helped out when even they…
Reliable and helped out when even they could.
Thank you for taking the time to leave us a review! Thanks, Rhys
5/5
Great agent
Junior was really friendly and understanding - a great agent
5/5
Supportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
5/5
Great service very helpful
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
5/5
Nancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
5/5
Tara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
5/5
Smooth and easy always great to have…
Smooth and easy always great to have Andrews helping out when ever possible they have a great team
Hi Naomi, thank you for the fantastic five star review. Great to see the team were on hand to help you out throughout your dealings with us, thanks again, Rhys....
5/5
My agent
My agent, Janine proved an excellent representative, who continually kept me updated with the progress of the sale.
Hi Steve, thank you for the five star review and for recognising Janine's efforts. Keeping everyone in the loop on all sides in crucial when selling/buying so it's great to see we delivered updates regularly for you throughout the process. Thanks, Rhys
5/5
Nicole helped us book our AMS…
Nicole helped us book our AMS appointment and was very helpful at answering any questions we had.
Hi Josh, thank you for the five star review, great to see that Nicole was able to assist you and it's really pleasing to see that she positioned our mortgage adviser too! We hope both conversations gave you an insight into your options, allowing you to make an informed choice moving forward! Thanks, Rhys
5/5
Professional, helpful advice...
Great support from Shannae...
Hi Annie, thanks for sharing your experience with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Cheam Village hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.