Trusted Agent profile · Sutton-In-Ashfield

W A Barnes LLP Sutton-In-Ashfield reviews

4.0

★★★★★ Great

54 reviews across 2 platforms

Portland Square, Sutton-In-Ashfield, NG17 1DA

W A Barnes LLP's office in Sutton-In-Ashfield, at Portland Square, is rated 4.0 out of 5 across 54 reviews on two platforms, including 53 Google reviews rated 4.0.

Google logo

4.0 / 5

53

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton-In-Ashfield office, from every platform, shown as written. First names only.

5/5

Google

Huge thank you to Debbie and the team at WA Barnes for help in selling my aunts home, it was a super difficult time on so many levels , selling a home that had so many memories was tricky as was selling a home that I didn’t know … I didn’t know about the electrics etc or what to do to sell a home! Debbie was just brilliant, they showed care and attention and nothing was too much trouble Would definitely recommend should you need their support in the future Thank you xxxxxxx

Elizabeth · 16 April 2025

Agent replied · 17 June 2024

Good afternoon Liz thank you for the kind words, it was our pleasure in helping you get the property that was so close to your heart sold and completed.

5/5

Google

We had Tom Smith complete a level 2 Survey of a property we were going to purchase. Tom completed the survey as thoroughly within the timescale specified and followed this up with a call to explain the findings or more layman’s terms. Tom was lovely to deal with, kind and professional with a warm friendly manner. Went back to the property another day to follow up on a drain issue at no additional cost. Helpful and even recommended professionals to help with issues identified.

Sarah · 26 November 2024

Agent replied · 8 December 2024

Thank you for your Review. It was a pleasure to help you in your purchase. Tom

1/5

Google

I want to share my experience regarding the barns employe who doesn’t know how to deal with customer she absolutely rude - i spoke with sharon she works leetings section I was talked about house rent in mansfield i gave her all the document and also she said need more information i sent her through e-mail but she doesn’t care even when i e-mailed her i didn’t get respone of her and if i call she behave look like she doesn’t know me.#SHARON

Tahsin · 16 April 2025

Agent replied · 22 October 2024

Tashin, I have looked into this matter and it transpires that you were rude and belligerent to two of my staff who were trying to assist you in your application for one of our rental properties. Further more, we sent a request for an Employers Reference to the email address that you gave us and we received a suspicious response from a person called Lilly. I have subsequently spoken to your employer and they have never heard of "Lily" W A Barnes take tenant selection very seriously and we act in our Client Landlord's interest at all times whilst respecting applicants. In the circumstances, I am unable to recommend you to any of my Clients and would ask you to remove this Review as it is potentially damaging to my business and to yourself in applying for rental property in the future. Tom Smith

5/5

Google

We received an excellent service from W A Barnes. The home report on the property we are purchasing came back very quickly. We had to follow up with an inquiry one month later due to some new problems we discovered at the property. The surveyor offered to visit the property again free of charge the next day and advise on the work needed. We are grateful for this level of great service and would highly recommend working with this company.

Verusca · 16 April 2025

Agent replied · 17 June 2024

Thank you for your Review. It has been a pleasure to help you with your house purchase.

5/5

Google

Tom Smith at W A Barnes was recommended as the best person for us to contact with a view to getting a valuation on a rental property that has been in the family since approximately the 1950`s. Tom responded very quickly, gave us his valuation soon after, and then visiting the property again with us to discuss with and re-assure the tenants with patience and kindness, to ensure that their preferences in terms of viewing arrangements etc, for the forthcoming sale were given the utmost priority, we arrived with no fuss at the auction date with Tom Smith as the Auctioneer and achieved an extremely satisfactory outcome, hopefully for us all.

Hilary · 16 April 2025

Agent replied · 10 November 2024

Thank you for your kind review. It has been a pleasure to act for you. Tom Smith FRICS

5/5

Google

Excellent service from this estate agent. I was recommended by a solicitor to contact them to obtain a RICS surveyor. The surveyor named Tom was excellent. Very professional throughout and advised me the complete process and that he would contact me with a value and subsequently provided me an official report which occurred few days later. Very happy indeed with their service.

BAY_VW · 16 April 2025

5/5

Google

Service for a Survey of a potential property purchase was prompt,efficient and clear. Communication was excellent,and the Surveyor was readily available for a conversation when needed.

Anthony · 26 May 2025

Agent replied · 26 July 2025

Thanks for your Review. Hope all proceeds smoothly. Don't hesitate to call me if you need further help. Tom

5/5

Google

W A Barnes have been absolutely fantastic throughout the whole process with me, as a home buyer. Debbie has been absolutely fantastic, I couldn't have asked better from her and the team. She's gone above and beyond for me, she's been so professional with me in a warm and friendly manner that it made me feel like I'm buying a property from a good friend, again, keeping the professionalism at the highest standard. Thank you very much Debbie and W A Barnes for all your help.

Craig · 18 June 2020

Agent replied · 17 June 2024

Craig, its been an absolute pleasure in dealing with you. Your comments are very much appreciated and I will pass them onto my team.

5/5

Google

Tom undertook a home buyers survey for us on a post WW1 property & was really grateful that we chose WA Barnes to do it. The report was really insiteful & pulled no punches on the property condition & where the deficiencies were. Grateful to Tom for explanations of some of the content & on what tips to look out for, together with the required remedial actions necessary. Many thanks.

Neil · 16 April 2025

Agent replied · 22 October 2024

Thanks for the review Neil. Very pleased that I was able to help. If you need further advice please call me. Tom

5/5

Google

First class service from start to finish the service and help provide by Debbi was excellent thank you

Robert · 28 March 2025

Agent replied · 9 August 2025

Thank you so much Mr Draycott its been an absolute pleasure in dealing with you.

5/5

Google

Excellent service from this estate agent. I was recommended by a solicitor to contact them to obtain a RICS surveyor. The surveyor named Tom was excellent. Very professional throughout and advised me the complete process and that he would contact me with a value and subsequently provided me an official report which occurred few days later. Very happy indeed with their service.

Ben · 26 July 2024

5/5

Google

I cannot fault the service provided by all the staff. Polite and professional and always delivering on what was promised. Debbie deserves a particular mention as her service is beyond exemplary. Putting the customer and clients first, she delivers a service that is seldom seen nowadays, thank you so much.

Kathryn · 10 February 2025

Agent replied · 23 August 2025

Thank you for the review. You have both been a pleasure to deal with and we wish you all the best in your new home.

5/5

Google

Tom was very helpful and informative with a very detailed survey for our new house and helped us identify which improvements we needed to make. Would highly recommend.

Dan · 5 April 2025

1/5

Google

Completely unprofessional surveyor, refused follow RICS guidelines at all. He clearly doesn't even know these guidelines exist. What is the point of him being a "qualified surveyor". In that case anyone can be a surveyor. Make things up to justify himself. Waste of time and money.

Alex · 26 November 2024

Agent replied · 16 April 2026

I gather that this relates to a boundary dispute that was dealt with by my colleague. W A Barnes have a Complaints Handling Procedure in accordance with RICS Regulations - a copy of which is available upon request and I will gladly look into the matter if you would like me to do so. Tom Smith FRICS

1/5

Google

Completely unprofessional surveyor, refused follow RICS guidelines at all. He clearly doesn't even know these guidelines exist. What is the point of him being a "qualified surveyor". In that case anyone can be a surveyor. Make things up to justify himself. Waste of time and money.

Alexandre · 15 November 2024

Agent replied · 17 June 2024

I gather that this relates to a boundary dispute that was dealt with by my colleague. W A Barnes have a Complaints Handling Procedure in accordance with RICS Regulations - a copy of which is available upon request and I will gladly look into the matter if you would like me to do so. Tom Smith FRICS

5/5

Google

Absolutely fantastic experience in selling my house through Barnes. From the valuation by Tom, to the dedicated professionalism dealing regularly with Debbie, & also Clare, nothing was too much trouble for them! Highly recommended!

Richard · 16 April 2025

Agent replied · 25 August 2024

Thank you Richard for you're kind review, its been a pleasure dealing with you.

5/5

Google

Have dealt with W A Barnes for 20 years as a landlord and they have just sold my property for me. They are great to deal with and have never let me down …. Highly recommend

Jon · 3 March 2025

Agent replied · 25 April 2025

Thank you Jon for the kind review. It has been our pleasure in dealing with you over all these years.

5/5

Google

Excellent service from everyone at Barnes, Debbie especially. Very good communications, and spot on with their evaluations. Not my first time using them and won't be the last.

Invisiblekid · 15 May 2025

Agent replied · 25 June 2025

thank you for your business and the kind review.

5/5

Google

I have been using Barnes for over 30 years and in all this time have only ever found them to be efficient professional and friendly wouldn’t hesitate in recommending them.

Jack · 16 April 2025

Agent replied · 17 June 2024

Thank you Jack, always a pleasure to do business with you.

5/5

Google

Would like to thank WA Barnes but in particular, Debbie in sales for all her help throughout, she has been brilliant. Really good communication from beginning to completion, many thanks.

Patrick · 16 April 2025

Agent replied · 22 October 2024

Thank you for the review its been a pleasure in helping you with your purchase.

5/5

Google

I was recommended to use Barnes by my solicitor and have to say that I found them to be friendly and professional throughout. I felt that I was given an honest and frank appraisal of my property and the advice and communication that I received was excellent. Highly recommended.

Chris · 16 April 2024

Agent replied · 17 June 2024

Thank you Chris, its been our pleasure in dealing with you.

5/5

Google

A huge thank you to W A Barnes for all their help and support selling my dad's home. From the start of the process with Tom coming out to provide a valuation, to the final completion of sale, they have been so professional. Special thanks …

Sandie · 16 April 2024

Agent replied · 17 June 2024

Thank you Sandie for the review, it was our pleasure.

5/5

Google

Amazing team, seamless and smooth property purchase. Highly recommend and will use again in the future 😁 …

Tim · 25 March 2025

Agent replied · 26 July 2025

Thank you Tim its been our pleasure and we look forward to dealing with you in the future.

5/5

Google

Great service from start to finish. Office staff were polite and efficient. Our Surveyor Tom was very professional and was very patient and knowledgeable answering/explaining the questions my wife and I had. We would highly recommend this company and Tom in particular to anyone needing a survey.

Henry · 18 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read W A Barnes LLP's Google reviews

Questions about W A Barnes LLP Sutton-In-Ashfield

How many reviews does W A Barnes LLP Sutton-In-Ashfield have?

W A Barnes LLP's Sutton-In-Ashfield office has 54 reviews across two platforms: 53 on Google, 1 on Facebook.

What is W A Barnes LLP Sutton-In-Ashfield's rating?

W A Barnes LLP Sutton-In-Ashfield is rated 4.0 out of 5 across all 54 reviews, and 4.0 out of 5 on Google from 53 reviews.

Where is W A Barnes LLP's Sutton-In-Ashfield office?

W A Barnes LLP Sutton-In-Ashfield, Portland Square, Sutton-In-Ashfield, NG17 1DA.

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