5/5
GoogleBrilliant estate agents, Amy is more than helpful and goes out of her way to make sure everything runs smoothly! Would recommend to anyone.
Trusted Agent profile · Sutton Coldfield, West Midlands
Green and Company Sutton Coldfield reviews
★★★★★
104 reviews across 1 platform
Warwick House 9 High Street, Sutton Coldfield, West Midlands, B72 1XH
Part of Green and Company, see every office.
Green and Company's office in Sutton Coldfield, West Midlands, at Warwick House 9 High Street, is rated 3.7 out of 5 across 104 reviews on 1 platform, including 104 Google reviews rated 3.7.
Reviews
Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.
Google5/5
GoogleRented from them for 8 years straight. It was a good experience
Agent replied · 24 June 2023
Thanks for taking the time to leave a review Dominique, much appreciated.
5/5
GoogleNever had a problem with this company! Callum was very efficient and prompt when he was dealing with me . I wouldnt hesitate to use them again.
5/5
GoogleAlways top notch service from Jonathan and Jacquie.
Agent replied · 28 October 2023
Thanks for taking the time to leave a review Geoff, much appreciated.
1/5
GoogleI can not reccomend this company to rent out your property! They don't respond to emails or voicemails. Only department I can get a response from is Sales, who can't help with lettings. Very disappointing.NegativeResponsiveness, Professionalism
Agent replied
Thank you for your review regarding our Lettings Division. I first became aware of your issue on Saturday the 22nd when you messaged us via Facebook. Nyree spoke to you on the phone and took your details. I can confirm that she has passed on your information to the Lettings department and I guarantee that someone from within the Letting department will call you this morning. Kind regards Paul Green and Company Having looked into your complaint and spoken to the lettings department, I can see from our phone records that Charlie Barker talked to you on the 17th May and Amy Grieves took your contact details when you visited the office the same week. I fail to understand why you have elected to write reviews about a lack of contact when this is not the case. Unfortunately, we do not currently have any suitable properties that allow dogs, but should we list a suitable property in the future, our lettings division will contact you.
1/5
GoogleWhat a terrible company. Avoid at all cost if you are renting out your property, nothing but issues! Good luck ever trying to get a response from them.NegativeResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you for taking the time to provide feedback and I am sorry to read that your experience was not a positive one regarding our lettings department. Please email us at customercare@green-property.com and I will ensure someone investigates the issue.
5/5
GoogleThe service I have received from Green & Co has been outstanding from the moment I viewed the property I wanted right through to the day I picked up my keys. I mainly spoke with Jacquie along the way and she was fantastic and kept me …
5/5
GoogleI can not speak more highly of the team at Green & Company throughout the whole process of selling our property they have been so supportive and have gone over and beyond to help us. It’s so rare to find such a kind, thoughtful and …
4/5
GoogleWe were very pleased with the service provided by Green & Co. the staff were very friendly and helpful. We always felt that they were working on behalf of their client but also supported us in buying a property that suited our needs. …
5/5
GoogleGreen & Co have been by far the best Estate Agents I have dealt with - far outweighing the competition - thanks to the calibre of staff who work there. Jacquie, the Branch Manager, has delivered excellent service throughout my property …
5/5
GoogleMy partner and I found green and company friendly, courteous and professional. We were able to arrange a viewing quickly and all the information provided in plenty of time. Along with a follow up call. We how to use them again very soon.
5/5
GoogleWe have recently moved and used another estate agents who are based in Sutton Coldfield. Whilst they were immensely disappointing, Green & Co. (who handled the sale of the property above us in the chain) were fantastic; not just in terms of …
5/5
GoogleGreat service from Jonathan, Jacquie & all the team at both Sutton & Boldmere Branches. From initial visit & valuation to completion of both sale and purchase every step of the process was managed perfectly taking all the stress. Always …
5/5
GoogleFrom Jonathan Kelly’s advice on renovation of a property and his guidance on completion , to his market valuation, I was very impressed with his professionalism and customer care ! Once on the market ,Jacquie Harvey and her staff , …
1/5
GoogleTerrible service, broken boiler for over 2 months and nothing done about it. A complete mess of a letting agent. Totally disorganised.
Agent replied
Thank you for providing feedback regarding our lettings division. If you can please email me outlining the problem i will ensure that someone senior within our letting division will look in to it for you. Regards Paul Ivens
5/5
GoogleGreen&Company have been professional throughout the sales process. They have updated me on progress and been realistic and honest enough to advise me when a price reduction should be considered to generate interest in the property. One of …
1/5
GooglePoor customer service
1/5
GoogleHelpless and arrogant. They choose buyers who need to qualify so many ridiculous requirements
Agent replied
We are sorry that you feel the way that you do. However, there is a need for us to qualify potential buyers on behalf of our vendors/landlords.
5/5
GoogleI have sublet my apartment with Green & Co after researching other agencies Green & Co were competitively priced but also took care of everything. I am really pleased I chose this agency.
5/5
GoogleThe staff were wonderful and friendly. Super organised when it came to helping me find a suitable property, I used them based on family feedback and now I recommend them to everyone.
5/5
GoogleExcellent service from every member of staff right from viewings to completion. Could fault my experience. Thank you for all you help.
1/5
GoogleWould highly recommend using other letting agents.
Agent replied
Thank you for taking the time to provide feedback, and I am sorry to read that our service failed to meet your expectations. From our point of view, we feel that we did all that we could to comply with your request to break the lease earlier than initially agreed, and your deposit was returned to you as quickly as we were able to do so. We wish you all the best in the future.
5/5
GoogleBrilliant service from James and Anita who were always available to answer any questions or clarifications. Would definitely recommend Green and company!!!
5/5
GoogleAlways have received a fantastic service from Green and Company Letting department. Callum, Polly and Samantha are all especially helpful, friendly and super efficient!
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Questions about Green and Company Sutton Coldfield
How many reviews does Green and Company Sutton Coldfield have?
Green and Company's Sutton Coldfield office has 104 reviews across 1 platform: 104 on Google.
What is Green and Company Sutton Coldfield's rating?
Green and Company Sutton Coldfield is rated 3.7 out of 5 across all 104 reviews, and 3.7 out of 5 on Google from 104 reviews.
Where is Green and Company's Sutton Coldfield office?
Green and Company Sutton Coldfield, Warwick House 9 High Street, Sutton Coldfield, West Midlands, B72 1XH.
