Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.
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5/5
GoogleI would like to thank everyone at 'Green and Company' but especially Shakila, Marie, Kerry & Kirstenπ the service was excellent from start to end π β¦
Aine Β· 20 October 2025
Agent replied Β· 20 March 2026
Thank you for taking the time to provide feedback, Donna; it is greatly appreciated.
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5/5
GooglePurchased a property via Green and Co Boldmere, my main point of contact throughout the process was Shakila who was great from start to finish, always helpful and quick to reply to any queries I had. Highly recommended.
James Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, James. We very much appreciate it.
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5/5
GoogleGreen and co were supportive, professional and friendly throughout the whole process. I had not heard of them before this but I must say I am happy to recommend them to anyone.
Ernest Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, Ernest. We very much appreciate it.
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5/5
GoogleMy service with Shakila was very good and always at call to help when needed, it made my process so much easier to buy my house . I recommend Shakila as an agent for the process to purchase till the end
Simona Β· 19 December 2024
Agent replied Β· 26 December 2024
Thank you for taking the time to leave us a review, Simona. It is very much appreciated, and we hope you have a great Christmas.
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5/5
GoogleHats off to Green&Co, Very happy with the service I received from them. As a first time buyer I was very nervous Thank you to Shakila for always keeping me updated , very friendly and on top of things. Thank you to Katie who done the viewing. Keep up the hard work.
Sumaiya Β· 25 June 2024
Agent replied Β· 24 August 2024
Thanks for taking the time to leave a review; much appreciated.
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5/5
GoogleThank you so much to all the team at Green. They have been so helpful throughout the whole process and responsive when dealing with our purchase.
Melissa Β· 1 August 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, Melissa. We very much appreciate it.
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5/5
GoogleGreat service from start to finish of process - friendly, professional and efficient. Supportive and helped guide us through some complex/challenging queries. Definitely recommend.
Will Β· 1 August 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, Will. We very much appreciate it.
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1/5
GoogleG&C were very good answering buyer enquiries and negotiating with the sellers. However, the property was handed to us very filthy with food leftovers in the kitchen and a brown wheelie bin full of garden waste (in December!). We were given no manual of the property and really struggled to figure out where basic things are or how they work. A property manual is something that other estate agents ask the sellers to prepare to make the transition of the new occupiers more straightforward. We doubt they told the sellers to leave the property in a reasonably clean estate. There were also issues with items that the sellers were supposed to leave as part of the purchase like furniture etc. and our solicitor informed us (after completion!) that the list of items prepared by us and the sellers was not the same. The solicitor also showed us a message from the seller to G&C with the list of items that was not shared with us. As problems came after completion and G&C got paid their efforts to help were none existent indeed and kept passing the buck to the solicitors. No efforts to even contact the sellers to arrange rubbish removal despite pictures of the problem were shared with them. Almost two months since we moved in and we do not have answers for the missing items issue. We also noted that they tend not to answer emails sent to their main email address like it happened to us two times while placing home offers! Kudos for Fleur though our mortgage broker she was very good and helpful.
Marina Β· 24 June 2021
Agent replied
Thank you for taking the time to provide feedback. I am disappointed to read that the property was left in a way that you found unacceptable. Having spoken to your solicitors today, we understand that they are communicating with the sellers/sellers solicitors regarding the fixture and fittings that you have disputed. The issues you have raised need to be dealt with by your solicitors because they are part of a legal contract that they dealt with.
Currently, "property manuals" are not commonplace or a legal requirement within the United Kingdom. Conveyancing procedures are presently being reviewed, and we hope that new policies will allow for something like this.
As far as emails going missing are concerned, we can only apologise if this was the case. Due to COVID, we have some of our staff working from home while others work within our offices. There have been occasions when emails have been read but not dealt with on the assumption that someone else was dealing with it. This isn't acceptable, but current restrictions have caused some internal problems for us.
I wish you well in your new home and based on what your solicitor has told us we are confident that they are dealing with this matter on your behalf.
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5/5
GoogleWe recently bought a house through Green & Co Boldmere, and the experience was great. Everything was handled smoothly, and the communication was clear throughout. Shakila was amazing, so friendly and professional, making the whole process feel much easier than we expected. Overall, it was such a positive experience compared to other estate agents weβve dealt with. Weβd happily recommend Green & Co Boldmere to anyone!
Gina Β· 19 January 2025
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5/5
GoogleBrilliant service by Kerry. Really helpful and quick with responses to emails and telephone calls.
Overall happy with the service provided.
Marya Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, Marya. We very much appreciate it.
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5/5
GoogleAmazing service. I completed only 2 months after my offer was accepted. Zero delays and amazing experience.
Kieran Β· 15 August 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, Kieran. We very much appreciate it.
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5/5
GoogleFantastic experience using the Boldmere branch to sell a property. Reece was brilliant during the sale, whilst Shakila and Katie were super helpful during the post-sale process to bring it to a conclusion. Thank you all, would recommend highly to prospective buyers/sellers!
Chris Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave a review, Chris; it is much appreciated.
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5/5
GoogleFantastic service when I sold my flat and moved into my house in March 2026. Great advice, brilliant at getting viewings organised, frequent communication and updates throughout the cycle.
Chris Β· 23 April 2026
Agent replied Β· 23 May 2026
Thank you for taking the time to leave us a review, Chris. We very much appreciate it.
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5/5
GoogleKieran looked after us from start to finish. Amazing and professional service from him and his team as Iβve become accustomed to in dealing with him over the last 4 yearsπ β¦
Faizan Β· 14 March 2026
Agent replied Β· 20 March 2026
Thank you for taking the time to leave us a review, Faizan. We very much appreciate it.
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5/5
GoogleThank you to the Boldmere team, very helpful throughout the entire process.
Bethany Β· 25 July 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, Bethany. We very much appreciate it.
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5/5
GoogleVery helpful, very knowledgeable about the house and area.
Hayley Β· 25 July 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, Hayley. We very much appreciate it.
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5/5
GoogleGreen and Co Boldmere are excellent! They have sold two houses for us in the last 18 months, so I have no complaints. Shakila has always gone the extra mile to ensure that our needs are met in a timely fashion. Thank you, Shakila.
Our most recent sale was expertly handled by Katie, a truly wonderful individual. She has kept us thoroughly informed throughout the viewing and sales process, and her swift responses to our queries have been greatly appreciated.
Thank you both, and thank you to the team behind the scenes. I would highly recommend!
Farrah Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to write a review; much appreciated.
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5/5
GoogleWe have recently completed on a house purchase in Sutton Coldfield with Green&Co. Our specific contact was Shakila who was wonderful throughout the entire process, from the day we made an offer right until completion. She was always accessible via phone/email and would respond quickly to any queries we had. We never felt the need to chase anything as it was all in hand. Couldn't have asked for a better experience buying a house for the first time!
We also used John Cross the in-house mortgage broker who was absolutely brilliant and I'm so glad we used him. He was so thorough meaning that once he had the information we didn't need to keep repeating it and he made sure we got the best deal. The ladies that work behind the scenes for him were very efficient and good at keeping us up to date with progress. We plan to use him again when the time arises and would definitely be considering using Green&Co as our agents again.
Thank you to the whole team. From Erin L-S and Huw S (and Ozzy the dog!)
Erin Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave a review, Erin; it is much appreciated.
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5/5
GoogleVery good contact with the agency. I highly recommend it! Our dream of having our own place has come true thanks to you! Thank you!
Basia Β· 6 March 2026
Agent replied Β· 20 March 2026
Thank you for taking the time to leave us a review, Basia; we very much appreciate it.
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5/5
GoogleThe service has really been amazing.
Tumelo Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave us a review, Tumelo. We very much appreciate it.
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5/5
GoogleThe team were very supportive, communicative and helpful throughout the sale of our mother's apartment. Thank you!
Hannah Β· 2 May 2026
Agent replied Β· 23 May 2026
Thank you for taking the time to leave us a review, Hannah. We very much appreciate it.
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5/5
GoogleThank you to the Boldmere office, easy process through and through really recommend it!
Umer Β· 16 May 2026
Agent replied Β· 23 May 2026
Thank you for taking the time to leave us a review, Umer. We very much appreciate it.
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5/5
GoogleBoldmere office have been nothing short of amazing, dealing with both Shakila and Gary. Thank you for all your help with selling our property!
Megan Β· 20 January 2026
Agent replied Β· 20 March 2026
Thank you for taking the time to leave us a review, Megan; very much appreciated.
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5/5
GoogleExcellent service and advice from Shakila throughout the process. Prompt responses to requests on each occasion.
Liam Β· 17 March 2026
Agent replied Β· 20 March 2026
Thank you for taking the time to leave us a review; Liam, we very much appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.