Leaders Sales Weybridge reviews

★★★★★ 5/5

Google

Leaders have looked after my properties for over 15 years and have always done an outstanding job covering marketing and property maintenance. Steve at the Guildford branch runs an excellent department and the maintenance issues now handled by Larissa at the Woking branch have been outstanding in the prompt resolution of any issues. Thoroughly recommend.

Ian · 18 June 2023

★★★★★ 5/5

Google

I Approached Leaders looking for a property on behalf of my company and was lead by Amber every step of the way. From start to finish, no question was to trivial and no job was to much. From myself and on behalf of my company, we thank you for your help and support. Look forward to working with you again in the very near future!

Tom · 18 June 2022

★★★★★ 1/5

Google

My first estate agents , absolutely useless !!! In the 3 years we have rented our property we have had countless fallouts with them !!! We have been accused of missing rent ? Accused of not paying enough rent ? The agents are lazy in my experience and i constantly have to email and phone to get anything done or else i will not hear anything from them !!! Very unprofessional

Gunsmoke · 18 June 2021

★★★★★ 5/5

Google

I really liked their service and I must say they really helped me a lot when I was very distressed

Maame · 18 March 2025

★★★★★ 1/5

Google

My wife and I had very poor experience with Leaders Weybridge; it has been more than 90 days since we left the rented property and haven’t received our deposit yet. We left the rented property on 19th Feb 2017. It took them more than one month to complete the checkout inventory! When we received the inventory on 22nd March, we were not happy with some of the deductions. This includes £78 for cleaning oversights (i.e. few stains on the floor and lime scale near kitchen sink, not exaggerating) and £78 extension fee. The later was not discussed or explained to us at all in any previous communications. My wife wrote back to the branch on the same day, saying that we are not happy with proposed deductions and we can arrange for the re-cleaning to take place and raise an objection on the extension fee. Then more than two weeks later on 12th April, we received an email claiming that they cannot see a reply from us regarding the agreement for proposed deductions. I attached a copy of my wife’s email from 22nd March to the reply. Then it took them another week to reply and say: “if you are not in agreement go and dispute it”. They didn’t offer any apology for missing our email on 22nd March, for taking so much time to handle this issue, or for not returning our calls. As of 18th May and despite all attempts to follow up on this with the agency our deposit still has not been released (90 days passed). I am not bothered at all about the £156 in dispute. What is really bothering me is this level of unacceptable customer service which has been indeed so disrespectful.

Mounir · 19 June 2017

★★★★★ 1/5

Google

Poor, rented a property, which we gave back in better condition than when we took the lease up. Check out report came back with nothing negative. Leaders Weybridge Client (Landlord), refusing to communicate and give money back or even the dispute amount. Been 6 weeks since we left the property and still don't know what we are disputing with the TDS. It is clear the landlord is not a trustworthy individual, and would advise Leaders to screen their clients better.

Jon · 19 June 2017

★★★★★ 5/5

Google

Always excellent and swift service. Larissa is always helpful and goes above and beyond. Thank you.

Maria · 18 June 2022

★★★★★ 5/5

Google

I would like to thank to Larissa for looking after us and for being very responsive. 5 star. Thank you!PositiveResponsiveness, Professionalism

Teodor · 27 August 2021

★★★★★ 5/5

Google

Samara was a delight to deal with, patient, helpful and nothing was too much trouble. She is an asset to the business.

Hannah · 18 June 2021

★★★★★ 4/5

Google

Leaders in Weybridge made a difficult transaction as smooth as possible and were extremely helpful. Benjamin Wear is always prepared to go the extra mile. Very satisfied with the service.

Mary · 19 June 2017

★★★★★ 5/5

Google

It was my first time to move to UK and rent a house for my family. A big thank to my Property Manager - Larissa, She is professional and efficient when I had any issue about my house. I would surely recommend their service for anybody requiring in future.

Travis · 18 June 2023

★★★★★ 5/5

Google

Leanne Cook 100% the top manager. Always prompt in replying emails and sorting problems out

Alexandrina · 13 March 2025

★★★★★ 5/5

Google

Larissa Tilley is always helpful and efficient. I would definitely give her a five star.PositiveResponsiveness, Quality

Melissa · 18 June 2021

★★★★★ 5/5

Google

I can honestly say Katy is the best Property Manager I have ever dealt with in my 20 years as an experienced landlord. She is polite, thorough, follows up and owns outstanding issues until they are resolved. She's an asset to Leaders who have retained my business due to her exceptional professionalism.

D · 18 June 2020

★★★★★ 5/5

Google

Samara was a joy to work with, it was a great experience. Thank youPositiveProfessionalism

David · 18 June 2021

★★★★★ 5/5

Google

Aston Mead/Leaders have proved to be a quality management option for our rented property. We are based overseas so it is essential that things are attended to properly and efficiently. 18 months into the rental lease and we have happy tenants and have had excellent service from AM/Leaders. The detail of the regular reports is astonishing and gives us great peace of mind that our house is being well looked after.

AJH · 19 June 2017

★★★★★ 5/5

Google

Fantastic experience. James, Raimonda and Nikki helped me to sell my flat quickly. They were in regular contact and made the whole process straightforward. They were reassuring and helpful and a pleasure to deal with.

Catherine · 19 January 2024

★★★★★ 5/5

Google

Speedy and professional service! Helped me find my new property as a tenant quickly & made the quick turnaround as smooth as possible.

Jordan · 19 August 2024

★★★★★ 5/5

Google

Fantastic experience. James, Raimonda and Nikki helped me to sell my flat quickly. They were in regular contact and made the whole process straightforward. They were reassuring and helpful and a pleasure to deal with.

Catherine · 30 December 2023

★★★★★ 4/5

Google

I had a great experience with Leaders, particularly Rosie who was very patient and helpful at every step of the rental process! My only feedback would be that the fees aren't particularly transparent but if they get that ironed out it would be a seamless experience! Thank You Rosie and Leaders!

Danielle · 19 June 2018

★★★★★ 5/5

Google

very satisfied with the way my emails are handled by Larissa Tilley. She is always prompt in replying and dealing with any issues I might have. I never have to wait more than a day at max.before i get a phone call from a contractor. Her help is much appreciated. Cristina Bes

Cris · 18 June 2022

★★★★★ 5/5

Google

Sofie Pollard​​​​ was very friendly, knowledgeable and helpful on the show round of a property. If you need any help please look no further then Sofia

Paul · 18 May 2024

★★★★★ 5/5

Google

Amazing service and really helpful staff. Amira is always quick to help out. Highly recommend!

Glen · 19 June 2019

★★★★★ 5/5

Google

Samara held the viewing at the property and was really helpful throughout the tenancy process. She is friendly and approachable. She is always quick to respond to emails and communication has been excellent throughout, especially during the pandemic, where some customer service providers have been hard to get in touch with. Thank youPositiveResponsiveness, Professionalism

Tim · 18 June 2021