Trusted Agent profile · Weybridge
★★★★★
249 reviews across 2 platforms
28-30, High Street, Weybridge, KT13 8AB
Leaders Sales's office in Weybridge, at 28-30, is rated 4.6 out of 5 across 249 reviews on two platforms, including 248 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Weybridge.
Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
5/5
GoogleI had a great experience working with Liliana. The process of arranging the tenancy was smooth and efficient. Excellent communication; Lily always answered questions promptly, giving me peace of mind. Nothing was too much trouble. Thank you!
Dear Nathalie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAmazing experience, fast responses to queries/questions, well professional and calm approach…Weldone MARTA DUNNING!
Dear Oluwatosin Arotiba Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleIf I had a choice of not continuing tenancy via Leaders, I would opt out. Unfortunately, my landlord prefers to continue the relationship with you. I lost confidence in Leaders after the experience with Spark Energy who charged more than double the Energy charges stated on a comparison website, whilst Leaders benefited from commission I was not notified about
Hi Sue, we’re saddened to see that we have received a low star rating and negative review following your experience with us. It can be evidenced that your concerns around Spark and Leaders relationship with them as an energy supplier has previously been addressed by the Head of Property Management as well as our Compliance Team who have explained to you that Leaders partnership with Spark Energy was disclosed to you during your application within our ‘What Happens Next’ form and also within the Tenancy Agreement. By signing these documents you confirmed you had read, agreed to and understood the contents of these documents and therefore believe our partnership with Spark had been made clear to you. Despite the concerns you have around Spark and our process with them we hope moving forward we are able to improve your experience with us throughout the remainder of the tenancy. Kind Regards, Leaders
5/5
GoogleSamara was outstanding. She went beyond her call of duty. Her help to secure our accommodation was outstanding. She is a real asset to Leaders.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSamara at Leaders, was very professional and helpful. She had to deal with a lot of enquiries from us which she dealt with efficiently and politely. She was well informed and always tried her best to assist us. We are happy to deal with Leasers again in future.PositiveResponsiveness, Quality, Professionalism
Hi Janine Sabbagh, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI think I was so lucky to rent a house with them. Because everything was so easy. Their online payment system works well and secure. By the way our agent who is Robert McAuley was so helpful and quick response our questions. Thank you Leaders and our agent Robert McAuley.
Hi Mehmet Aziz Uraz, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleVery happy with the services provided by Leaders from getting an offer on my property and seeing the process through to completion - would definitely use Leaders again
Dear Trystan Macdonald Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAfter interacting with Robert at Leaders for the past several weeks, I can honestly and openly state that it has been one of the best experiences I’ve had in quite some time. Great communication, wonderful support and exceptional service overall. Highly recommended; an easy 5 star rating from me.PositiveProfessionalism
Brent, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards Leaders Weybridge
5/5
GoogleKerri and Cameron of the Lettings department of Leaders at Weybridge have demonstrated a very professional yet approachable manner in resolving issues. Their efforts are much appreciated.
Dear Malcolm Roberts Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWas a pleasure working with Samara and John of the Leader's rental team as they were very responsive to all queries and felt like they worked very much in the interest of both the Landlord and ourselves. Cannot recommend them highly enoughPositiveResponsiveness, Professionalism, Value
Hi Tyrone Mcleod! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleAmazing service received from Cameron - he found us a new home and was extremely helpful in the process. Highly recommend!
Dear Paulina K. Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders have been amazing during the lockdown by helping the community with printing for home schooling. I woudn't have managed without them, and it was such a kind and generous offer to do this. Thank you to the lovely team there!PositiveResponsiveness, Professionalism
Dear Jane Becker, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleAs I am outside the UK it is great to know I can rely on Larissa to manage my property and ensure everything is in order. She is always quick to respond and always helpful.
Dear Monique, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThoroughly pleased with the way Samara and Robert organised multiple viewings for myself so quickly and were very knowledgeable in the local area. Would highly recommend anyone who is looking to rent a property to go through them!PositiveResponsiveness, Quality, Professionalism, Value
Hi Maarya Ahmed, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleGreat service - professional and personal. No hard sell just objective and focused support
Dear David Armstrong Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFrom the start to completion of our negotiations, the service we received, particularly from Rosie, was not only very professional and friendly at all times but nothing was too much trouble. She was an absolute pleasure to deal with at what can always be a stressful time.
Hi James, thank you for taking the time to provide us with your feedback. I am so pleased to read that you have had such a positive experience using Leaders and that Rosie has been able to provide you with such exemplary service throughout. I will ensure that I pass your comments onto Rosie. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleLeaders were very helpful throughout the process. Even when a couple of issues arose that were leaders error they rectified the problems immediately. The staff we dealt with were very professional and on hand to answer any questions or queries we had. I would most definitely recommend their services.
Hi Fran, many thanks for taking the time to leave a review. We will be sure to pass on your kind words to the branch.
4/5
GoogleOne of the best agencies we have dealt with. The speed at which they helped secure the property was fab. They did take their time with the paperwork which got completed the day before the move.PositiveQuality, Professionalism, Value
Dear Gelmine Janak, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleIt has been a pleasure dealing with Robert at Leaders, there is alway a quick response to any issue / questions I have regarding my new property. Very impressed with Leaders, and I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Hello Jon Roberts Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleMy property was sold on the first day and for over the asking price, couldn't have asked for anything more really! I found Joshua, Olivia and Ben very helpful and extremely proactive in dealing with my queries from the start. Will be using again without hesitation. Thank You
Hi Jayne, thank you for taking the time to share your feedback. We are delighted you have been happy with the service. We'll be sure to pass on your kind words.
5/5
GoogleSamara, was amazing at responding to all my questions and leaders has a whole really helped to make a necessary move for me in to a ideal little property close to my place of work.PositiveResponsiveness, Professionalism
Hello Daniel Ayears Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleI'm in the process of moving home and Larissa Tilley from Weybridge branch has been an absolute star with the help she has given us. Thanks again Larissa
Dear Mike Ludik, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleI feel embarrassment on behalf of them. They are very unprofessional. It takes ages to get back to me. They ignore my emails. They want me to pay the energy of the flat I am renting for a period of time where I was not even renting it yet! They do not help me at all. They have the worst customer service and rather than solutions they give me problems. I totally do not recommend it.
5/5
GoogleReally helpful team and everything was done very professional and quickly ! Amber brooks was very quick when it came to communication! ☺️PositiveResponsiveness, Quality, Professionalism, Value
Dear Samantha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Weybridge.
