5/5
GoogleTerry Barrett was very professional and was all ways available to speak too He would call me back the same day and put in 100 percent in to resolving issues I would recommend he to any person wanting to sell a house or flat
Trusted Agent profile · Surrey Heath
Chancellors Camberley New Homes Sales reviews in Surrey Heath
★★★★★
382 reviews across 2 platforms
68-70a High Street, Camberley, GU15 3RS, Surrey Heath, GU15 3RS
Part of Chancellors, see every office.
Chancellors's office in Surrey Heath, at 68-70a High Street, is rated 4.6 out of 5 across 382 reviews on two platforms, including 165 Google reviews rated 4.6.
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Reviews
Every review we hold for the Surrey Heath office, from every platform, shown as written. First names only.
Google5/5
GoogleAmy Griffin the agent has been very efficient, professional, and friendly while assisting me with the renting of my property process. Amy has kept me updated on each step of this procedure. Thank you
Agent replied · 25 October 2024
Thank you for leaving us this great review Toni we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleExcellent communication & a very efficient team to work with, especially in a challenging environment. Very happy with Chancellors
Agent replied · 25 October 2024
Thank you for this great review!
5/5
GoogleThanks Terry and team . great service and top job in helping me sell and find a new home. What id normally a stressful process was made easy . Big , Big thank you . All the best , mark
5/5
TrustpilotGreat assistance and support from…
Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.
1/5
GoogleHaving now sold through a different agent, the difference between them was palpable. Severe lack of communication and professionalism. Will not be recommending them
Agent replied · 25 October 2024
Hello Ann, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Camberley branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
1/5
GoogleI don't normally do reviews but I do feel let down by Chancellors. We decided to terminate the contract we had signed within the 14 day cooling off period as we were not quite ready to go on the market and was forced to pay £216 of costs. When signing the contract we were told there was a 14 day cooling off period so I was happy to sign the contract there and then. We realised afterwards that the valuation we had been given was probably unrealistic and too high (we probably got excited by this which is why we were keen to sign) and felt it was not dealt with very well. It felt like the valuation was based on what we wanted to hear not what was realistic in order to sell the property within a few months. After 7 days we were told if we did not pay they would get the debt collectors involved! It is frustrating as we probably would have gone with them when we were ready but instead very upset by how we felt we had been treated.
5/5
GoogleVery cooperative friendly and fast service.... and understand the customer wish and try to do best service during the process.... I m happy...
Agent replied · 25 October 2024
Thank you for leaving us this great review Anand, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
Googlewe visited the place with Dexter, Highly professional and comprehensive interacting with him, Hopefully our work coordination progress with them.
Agent replied · 25 October 2024
Thank you Kazim for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotI always deal with Ms Georgie Jenner on…
I always deal with Ms Georgie Jenner on our rental property.
5/5
GoogleDexter at Camberley branch was exceptionally helpful and acted so fast in order to make sure that Idon’t lose the property I wanted. It’s been a very pleasant experience 😄
Agent replied · 25 October 2024
Thank you for leaving us this great review Nalan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleAlfie Roach from Chancellors Camberley branch helped my family purchase our new house. He is instrumental, customer-centric, and easy to work with. I like this young professional.
Agent replied · 25 October 2024
Hi Wong, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleChancellors Camberley are a really helpful, Terry was great at helping me sell my property and find something new in the Camberley area.
5/5
GoogleUsed these guys to help find a house in Camberley - Terry was approachable, friendly and administrated the whole transaction smoothly. Would recommend.
5/5
GoogleTerry at Chancellors has been a breath of fresh air when it comes to estate agents. We really had given up hope of finding someone we felt was honest and reliable, but he managed to make us feel confident and happy with our buying/selling experience. We would definitely look to use Chancellors and Terry in the future, if we decide to move on again. Thank you for everything.
1/5
GoogleAbsolutely useless company! shocking service! Save yourself the grief, stress of dealing with incompetent and immature. SAVE yourself the bother and hassle!
Agent replied · 25 October 2024
Hello Umang, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
GoogleFriendly staff who are supportive, respectful and flexible about viewings.
Agent replied · 25 October 2024
Hi Susan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
Googlereally poor customer service, near on impossible to book a viewing, no one calls back, real waste of time agency
Agent replied · 25 October 2024
Hi Leon, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleAwesome service from Ellie Glynn 🙂 …
Agent replied · 25 October 2024
Thank you for leaving us this great review Brandon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleA great experience with Jessica showing us the property. She was very courteous and helpful. Good job.
Agent replied · 25 October 2024
Hi Bincy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery friendly and knowledgeable :-)
Agent replied · 25 October 2024
Thank you Ela, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleVery helpful and informative.
Agent replied · 25 October 2024
Thank you Keshar for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
2/5
GoogleVery disappointed with the service, was given false expectations in relation to the date that we could move in causing me a lot of trouble, having to arrange a hotel to stay in. It was hard to get hold of the agent and the paperwork took ages to be ready, still not ready, and the referencing still hasn't been done.
5/5
GoogleBooked an viewing appointment with Marcus and was very pleased with the whole process. We didn't put an offer on the house but he was very helpful and patient showing us the property. Will definitely come back to him when we are ready to proceed with our property search.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chancellors Camberley New Homes Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surrey Heath.
