Trusted Agent profile · Surbiton
★★★★★
868 reviews across 2 platforms
13 Brighton Road, Surbiton, KT6 5LX
Seymours Prestige Homes's office in Surbiton, at 13 Brighton Road, is rated 4.4 out of 5 across 868 reviews on two platforms, including 277 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful
Helpful, friendly staff. Well informed throughout the buying process.
Keeping everyone well informed, be they the buyer, the seller or the legal people involved is a key aspect to making your journey an enjoyable one. Friendly staff, well that's just because they want to treat everyone the way they want to be treated. Thanks for the review Patricia.
5/5
TrustpilotHouse sale
We were kept well informed as to what was going on
Keeping everyone informed through the who process, be it individuals involved in a chain or solicitors, is one of our biggest priorities. Thanks for taking the time to post a review Phil.
5/5
GoogleFast and smooth process to let my property!
Thank you Adriana!
5/5
GoogleThese guys will make the sale happen with both the buyer and seller feel happy afterwards! They are very professional!
5/5
TrustpilotGood
Very good and helpful thanks
You're very welcome Muhammad. We're pleased to have been able to work with you. If you ever have more questions or need further help, feel free to reach out. Thanks for your kind words!
5/5
TrustpilotVery patient with issues out of their…
Very patient with issues out of their control. Would recommend
Hello, and thanks for the review as well as the five stars. Pleased to hear everything has gone well.
5/5
TrustpilotQuick response to all questions
Quick response to all questions. Helpful and polite.
We're just trying to treat people the same way that we hope to be treated ourselves. Thanks for the review Julia, much appreciated.
1/5
TrustpilotStay away from this agency
Stay away from this agency! Bad communication, no responses for weeks! Be careful what you are agreed to as they know perfectly how to screw you up on money;)
Hi Victoria, Sorry to hear about this and your feedback is very important to us. If you could let me know which office this involved, I will pass your comments onto them
5/5
TrustpilotOn the ball throughout the process
On the ball throughout the process Kept me informed regularly to any developments
Thank you for your review. We're pleased to hear that our team kept you informed regularly throughout the process and were on the ball. At Seymours, we believe that communication is key to a successful property transaction, and we strive to keep our clients informed every step of the way. We're always here to help and provide updates, so please don't hesitate to reach out if you have any further questions or concerns. Thanks again for choosing Seymours.
4/5
TrustpilotGreat Service and Professionalism
From the first meeting we knew we were going to the right estate agent.It’s been a long journey but our thanks to all the Team who were part of that journey, in particular , your service and professionalism we are very grateful for.Thank you from S & C
5/5
GoogleI have recieved good support throughout the sale from Jenny, Sam, John and Nick. They have been knowledgeable, informative and professional throughout.
1/5
GoogleFrom a renter's perspective this has been the worst experience I've ever had. Extremely poor customer service, avoid at all costs!NegativeResponsiveness, Quality, Professionalism, Value
Mr Havel, thank you for taking the time to write this review. We take all of our feedback very seriously and it does concern me when I read comments such as yours, where expectations have not been met. I really would appreciate it if you could get in touch with me directly to see if I can look into this further for you? My email is shaana@seymours-surbiton.co.uk. Shaana Mir, Lettings Manager
5/5
TrustpilotGreat service, good communication
Great service, good communication, secured the home I wanted.
That's great to hear Curtis, thanks so much for the review.
5/5
GoogleVery happy with the support and service provided by Seymours at Surbiton. The staff have been prompt, polite and professional during my links with them while selling and buying a property.
5/5
TrustpilotGood service
Good service when selling and buying with Seymours.
By the sounds of it, you've both sold and bought with us Clare, which is great to hear. We like to think of ourselves as people sharing your property journey rather than simply estate agents, and we hope that you'll use us time and time again no matter what that property journey entails. #yourpropertypartnerforlife
5/5
TrustpilotThe Pros!
Seymour’s and Ben Conquer particularly are awesome. Wouldn’t hesitate to work with them again. 200% integrity and excellent client focused service.
Hay Teoman, thanks for the comments. Ben has operated the the Ripley office for almost all of his working career and is a highly regarded member of Seymours as well as the local community of Ripley. Appreciate you taking the time in sharing your views.
5/5
GoogleThe sales team were great, very efficient and proactive and were always on hand to answer any questions we had, often working late to show our house to prospective buyers.
Hi James. Thanks so much for your glowing review! We're always happy to help, please do get back in touch when you require any of our property services.
5/5
TrustpilotProfessional
Professional , smooth, quick, highly recommended
All the words we love to hear, Mr Behr. Thanks for the review and the five stars.
5/5
TrustpilotVery friendly and professional
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Sold my property very quickly for the full price and found me my next home!
Fantastic, thanks the for review Jessica and thanks for the 5*'s. Keep well.
5/5
TrustpilotExcellent service all round
Excellent service all round, I would definitely recommend Seymours.
Thanks for leaving such a great review, our West Byfleet team are delighted to hear that you would recommend them.
5/5
TrustpilotSeymour’s Camberley 5 Stars
Recently sold my house through Seymours Camberley. They were absolutely superb from start to finish. Excellent communication throughout. Would highly recommend
Thanks for the comments Chad, the Camberley team will pleased.
5/5
GoogleExcellent throughout the sales process.
Thank you Lara!
5/5
TrustpilotThey are honest persistent and…
They are honest persistent and consistent
Thanks Carlo - a review with very few words that sums up what's important to us and no doubt you too! We don't like to think of ourselves as estate agents, but more as partners sharing the same property journey as our customers, from the first-timers to the down-sizers.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
