Laurels Estate Agents reviews from buyers

★★★★★ 5/5

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Professional and personal

I'm pleased to say that Laurels were fantastic from the point of finding the right properties for us to view, all the way through to exchange / completion of our beautiful home. This was a complicated chain and Robert (and his team at Laurels) were instrumental in managing everyone involved with friendly persistence and great communication, which is what it took in our case. Thanks again to Laurels. We'll be straight in touch if we can ever brave moving again! Andy

Andrew · 22 September 2016

★★★★★ 5/5

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Excellent customer service

I have been looking to buy for a few months and met several agents whilst viewing.properties. I was very impressed with Robert from the minute he opened the door. He appeared warm and genuine and had obviously listened to our requirements when I had spoken to him on the phone earlier. He was well prepared and had already considered other options if this property didn't suit us. In fact the questions I was going to ask him, he appeared to have anticipated and had the answers to hand. Whilst viewing the property, he didn't rush us and gave us space to properly consider the dimensions and decor. I really appreciated his professional attitude and the individual service he tailored to suit us. An excellent service that we found refreshing and confidence inspiring! Thank you.

Janine · 5 June 2016

★★★★★ 5/5

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OUTSTANDING LEVEL OF SERVICE

Robert is a man who delivers! He provided excellent customer service throughout the whole home buying process and nothing was too much trouble. Even when things got difficult due to the fault of others, Robert was a calming influence and his communication skills are second to none. I would wholeheartedly recommend Laurels to anyone thinking of buying or selling their property, I guarantee you won't be disappointed. Thank you so much for making my dream come true!

Vicki · 4 May 2017

★★★★★ 5/5

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Personable and efficient

Robert and Jessica were fantastic throughout our first home purchase. They responded to every enquiry quickly, they kept us updated constantly at every stage of the process, and were considerate of our time requirements. We had a difficult exchange of contracts due to the seller's incompetent solicitor, and they made the process as smooth as possible. For a personable and efficient approach that you won't find with larger estate agents, we would highly recommend Laurels.

Alex · 1 October 2016

★★★★★ 5/5

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Review of Laurels

We brought our new property from Laurel's Estate Agent and couldn't be more happier with the service we received. Rob and Jess were great from the start, very helpful, responded to all my questions or queries very promptly and were very friendly. Thank you again for all your hard work and support.

Lucy · 22 November 2016

★★★★★ 5/5

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Perfect service from start to finish

Having just moved into my new home bought through Laurels I couldn't be happier. From start to finish as a purchaser I was kept up to date, queries answered on the occasions solicitors couldn't get hold of each other Laurels stepped in and made the process much quicker and smoother. I cannot speak for them as a vendor but as a purchaser I would not hesitate to recommend them and would recommend all prospective purchasers join their books as they made the process so quick and easy - much more than I have experiences with other agents.

Hannah · 11 April 2017

★★★★★ 5/5

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So grateful for all the support

We bought our house through Laurels and was a pleasure to do so. Made the process really easy, did chasing of solicitors all the way up the chain even though it wasn't their job. Always kept us completely up to date & helped with things we were unsure of which was a lot! Was firm and to the point when needed with solicitors, which helped to keep our stress levels to a minimum. Would definitely use in the future!!

Lottie · 5 March 2016

★★★★★ 5/5

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Awesome

Huge thank you to Liam and the team! Positive, helpful and caring throughout. I can't recommend Laurels enough.

Katherine · 25 October 2017