Trusted Agent profile · Surbiton
★★★★★
938 reviews across 2 platforms
67 Victoria Road, Surbiton, KT6 4NR
Part of Hawes, see every office.
Hawes's office in Surbiton, at 67 Victoria Road, is rated 4.8 out of 5 across 938 reviews on two platforms, including 341 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Hawes and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
The Trusted Agent 2026 results for Hawes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleWe recently sold our house with Hawes&Co -Surbiton.They are fantastic and professional. Big thank you especially to Michael Gibson who did excellent customer support. He is pro-active estate agent and has been there as a supportive guide every step of the way!
5/5
TrustpilotI have recently bought my new home…
I have recently bought my new home through Hawes and Co. They were very helpful and responsive throughout the process. Listens to buyer's requirements and provides appropriate suggestions so as not to waste anybody's time. Very friendly.
5/5
GoogleI had the pleasure of dealing with Michael Gibson at Hawes & Co when searching for a flat in surbiton. To say that he went above and beyond to help me with my search is an understatement. A professional and extremely friendly man.
5/5
GoogleIt's been a really nice experience working with Hawes&Co. On top of the helpful and professional manner they dealt with us, we felt safe, which I think it's very important. We personally cooperate with Joe, he is a pleasure to work with !!!
5/5
TrustpilotPurchase in Thames Ditton
Hawes and Co made the purchase of our home in Thames Ditton as easy as possible and were great to deal with throughout the process. Lovely team and would definitely consider using them if we were to sell in the area.
4/5
TrustpilotWell done. Despite operational complications due…
Despite operational complications due to COVID-19 restrictions, Hawes and Co (Surbiton) have sold our house at a fair price. I would like to thank the staff who communicated well throughout an unavoidable drawn out process.
5/5
TrustpilotI recently moved apartments and began…
I recently moved apartments and began renting from Hawes & Co. The process was very smooth, all my questions and queries were promptly answered (and there were a lot of them!) and the service was always friendly and professional.
5/5
GoogleVery good experience working with Michael Gibson.
Dear Masha, many thanks for your review we are very pleased to hear you have had such a good experience with Hawes & Co, we will pass on your kind words to the team.
5/5
TrustpilotSarah Walker
Sarah Walker! Excellent service and help getting a particularly difficult transaction finally to an exchange of Contracts. Thank you so much for your assistance, you are a real star. I will most definitely be recommending people to you!
5/5
TrustpilotI highly recommend Hawes and Co
Hawes and Co provided excellent service for my purchase of a property. Courteous, helpful and professional throughout. I recommend them highly and particular praise for Liana Cornock who was always available for advice and support throughout.
5/5
TrustpilotExcellent service
Hawes and Co in surbiton have been helpful throughout the buying and selling process. I was really worried that the staff would be pushy but they have always been respectful and considerate throughout.
5/5
TrustpilotThe manager Miran and lettings…
The manager Miran and lettings negotiator Noor gave me an exceptional service. They both kept me up to date with any new properties that came on to the market!
5/5
TrustpilotRohan & Miran
Rohan & Miran, were a great help in an extremely stressful time. We were in contact with almost a dozen letting agents and they put us most at ease.
1/5
GoogleI recently sold my property with Hawes and Co in Surbiton and unfortunately was very disappointed with the 'service'. Their poor communication hindered the whole process and caused us a lot of undue stress. Sadly I cannot recommend them.
5/5
TrustpilotRefreshingly good...
Nicky has an excellent ability to listen and understand what a client wants - rather than just steam-rolling and trying her luck, as so many others do. She's got excellent communication skills and I would definitely recommend her.
5/5
TrustpilotAll you need from an estate agent
My flat sale completed today and I'm absolutely delighted I chose Hawes & Co. Sarah Walker from the New Malden branch was absolutely great, offering everything you need from an estate agent - rather than the typical drivel!
5/5
TrustpilotGreat Service, New Malden
Sarah and Adam in New Malden are very professional and reliable. All the questions got answered so promptly. All the process was handled in a timely manner and we could complete it without any problem. Highly recommended.
4/5
TrustpilotProfessional Estate Agents
Sarah at Hawes and Co has been supportive and available throughout the property purchasing process, even during this difficult year. The professionalism and organisation of the operation made the process stress free.
5/5
TrustpilotPoperty Sale
From the moment I met Sarah, she ensured that our sale was achieved with as little intervention from me as was possible. She gave me a highly professional service and I would not hesitate to recommend her.
5/5
GoogleCould not have been nicer or more accommodating. Michael re-prioritised his afternoon at short notice to fit in with my limited availability and gave some excellent advice which will be most useful. Would highly recommend.
5/5
TrustpilotHawes and Co Surbiton
Hawes and Co. Surbiton have been very helpful and accommodating throughout our move. Sarah in particular has provided professional support and advice throughout which made the whole experiences easier and more enjoyable. Thank you
5/5
TrustpilotGreat Service and communication through…
Great Service and communication through out the purchase stage. This made the process stress free knowing the agent was on top of it, ensuring contracts could exchange quickly.
1/5
TrustpilotUnprofessional, rude and disastrous!
Horrific company! Rudest staff, unprofessional and left a family with a young baby living in mould! Literally provide the worse ‘service’ I’ve ever experienced! Never use them! They’re a disgrace!
5/5
TrustpilotExcellent service from start to finish
Excellent service from the Surbiton office when selling my home in Berrylands through Michael Gibson. An accurate valuation, a reasonable fee and prompt service from start to finish. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hawes, Surbiton won Gold.
Tell us what you need and we'll put you in touch. Hawes and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
