Greenfield Estate Agents Tolworth reviews in Surbiton

★★★★★ 5/5

Google

We have no hesitation in recommending Greenfield for the sale of your property. From the outset, we were reassured by their deep local knowledge, proven track record, and personable approach. As this was a probate sale, Sarah was particularly sensitive to the emotional ties we had with the family home. She clearly understood the kind of buyer who would appreciate the house as a forever home, which meant a great deal to us. There were no pushy sales tactics or unnecessary upselling, working with Greenfield felt more like dealing with trusted friends. Every piece of advice was grounded in real-world experience, and it was clear they genuinely cared about helping us achieve the outcome we hoped for. If you're looking for an estate agent who combines professionalism with genuine empathy, and one who gets results first time, we couldn't recommend them more highly.

Leonard · 16 December 2025

★★★★★ 5/5

Google

I had a wonderful experience with Greenfield tolworth estate agents, throughout the property buying process. Their dedication and commitment were truly commendable, ensuring a seamless journey from strat to finish. A special shout out to Sarah who went above and beyond to guide us at every step. Her expertise, attention to detail and willingness to address our concerns were invaluable. Elliott Sullivan on Sales was very friendly and efficient from the beginning of our buying process. Thanks to Sarah and exceptional team, we found our dream home in Tolworth Hook rise North with ease. Highly recommended. BECKY

Jeya · 26 March 2025

★★★★★ 5/5

Google

I placed my property on the market with Greenfield and the team that was involved with the sale were fantastic from start to finish. Of course estate agents are there to make a commission but they treated me like a person and not a cash cow. I would like to give a special thank you to Sarah who took the bull by the horns and I can say if it wasn’t for her the sale wouldn’t have happened. I would highly recommend using them if you want that little bit extra.

Elizabeth · 26 March 2025

★★★★★ 5/5

Google

We bought our first property through Greenfield and Sarah and Elliott were both absolutely amazing. They were very friendly and answered all of our questions very quickly. They made the whole process seamless for what can be a very intimidating thing to do! Absolutely over the moon and can't thank them enough!!!

Aziz · 1 January 2026

★★★★★ 5/5

Google

We are very happy with the professional, proactive and friendly service delivered by Greenfield. I would like to personally thank Holly Booth- she goes beyond the call of duty to make sure clients are happy. Holly is always prompt and thorough in her responses and diligent in following up.

Yamama · 15 January 2026

★★★★★ 5/5

Google

I’ve rented out a property through Greenfield for a number of years now. During that time Pauline has been my main point of contact for all the things that need to be organized, such as the regulatory gas and electricity safety checks, plus PAT testing, smoke alarm checks, etc. which she organizes, liaising directly with the tenant to get these carried out. I wouldn’t hesitate to recommend Greenfield as a lettings agency.

John · 29 May 2025

★★★★★ 5/5

Google

Great service with Greenfield. Sarah was lovely and made sure to check in with us and keep us updated, making us feel assured along the way.Also Elliott was efficient and professional. Would highly recommend.

Caroline · 19 March 2026

★★★★★ 5/5

Google

We bought our first house earlier this year through Greenfield and from the very first viewing with Elliott through to all of our dealings with Robyne and the team, we couldn't have asked for a friendlier, more helpful bunch of people. They kept us updated every step of the way and made the whole process feel as smooth as possible - we wouldn't hesitate to recommend them.

Katherine · 26 March 2025

★★★★★ 5/5

Google

Sarah and the team handled the sale of a family property in Surbiton excellently. They always did what they committed to do and quickly too. Their communication was great too, always replying swiftly and clearly. Would have no hesitation in recommending. Thank you!

Iain · 16 November 2025

★★★★★ 5/5

Google

Sarah, Elliott and team were absolutely brilliant in helping me with my house sale. They were respectful, courteous and v professional. This was my first time selling my house and would recommend them to anyone. 5 stars all the way.

David · 18 August 2025

★★★★★ 5/5

Google

My partner and I had spent 8 months looking for a property with no luck, when Sarah from the Greenfield team in Tolworth reached out to us with a golden opportunity. She'd helped my family out with previous property sales and purchases and though that was two decades ago, her warmth and excellant memory shone through - we felt assured and comfortable taking on the purchase (shout out to her daughter too, who was lovely during a couple of prior viewings). Hayley took us through the transaction and was always available and willing to answer our questions. We were so grateful for her practical and positive attitude, especially when things got unexpectedly complicated towards the end. Elliot has now offered to help a family member of mine look for a property, so the whole team is wonderful. Highly recommend working with them!

Hanna · 18 August 2025

★★★★★ 5/5

Google

I would 100% recommend Sarah and her team, the whole process was made so easy from initial contact to completion. It was so quick and easy, we were advised to have an open day as the house we were selling was unoccupied and this was organised and dealt with so professionally without us having to do a thing, we had total trust in Greenfield from the first meeting. On the open day we were kept informed of how many potential purchasers would be viewing, we received several offers and were provided with detailed information regarding the purchaser's position which made our decision simpler. The next stage was dealt with by Robyne who again was very informative and professional keeping us updated all the time up to completion could not have been happier and completely stress free - Thank you all the team at Greenfield

Jayne · 28 January 2023

★★★★★ 5/5

Google

Had a brilliant experience with Greenfield Tolworth. Sarah, Hayley and team were very responsive and very diligent. The process was quick and effortlessly handled. All their recommendations i.e Solicitors and Surveyors were top notch too. Would highly recommend 😀 …

Eric · 26 March 2025

★★★★★ 5/5

Google

Hayley was fantastic in the whole process. Went very smooth. Sarah was great as well ir was Hayley who guided me through every step. 10/10 for everything

Tan · 18 August 2025

★★★★★ 5/5

Google

We had a fantastic experience working with Sarah at Greenfield during the purchase of our property. She was incredibly friendly, approachable, and always quick to respond to any questions we had. From start to finish, she made sure we were kept fully informed, providing regular updates and clear communication throughout the entire process.

Abilash · 26 February 2026

★★★★★ 5/5

Google

Sarah Melbourn has been an asset! She has been amazing throughout the transaction that I was acting on. Sarah always had the clients and chains best interest in mind and nothing was ever too much hassle! Josh Attwells

Josh · 26 March 2025

★★★★★ 5/5

Google

Superb service. Jade helped us find a property. She was very helpful in shortlisting the right property that would accept us. since we were students most of the landlord rejected because they didn't want a guarantor. But she didn't give up and got us our home. The move in process was very professional and accurate. Although the referencing partner was not very quick which delayed the process a bit. Marc is a very good and co-operative Property Manager. He solved our plumbing issues very swiftly.

Akshay · 31 August 2022

★★★★★ 5/5

Google

Glen and Elliott were the first agents we met on our quest to find a property, and also the last agents we met. Both of them have a calm, helpful and positive demeanour and went out of their way to help us with the process. There were no pushy attitudes that sometimes come with the industry - they came across like genuinely good guys that we could speak freely and easily with. Through the conveyancing process, the Greenfield team - led by Robyne - were always on hand and would check in with us and the conveyancing solicitors regularly to keep things moving along. The team continued to help us after the completion date, which was great for peace of mind. Thank you all very much!PositiveResponsiveness, Professionalism

Peter · 28 August 2022

★★★★★ 5/5

Google

I would 100% recommend Jessica and her team, everything was smooth and easy! Many thanks to their quick responses and solutions to all our questions in the pass three years!! They are very helpful and professional!!

Almond · 26 March 2025

★★★★★ 1/5

Google

I was interested in one property and booked two different appointments with Am employee named Jade for the viewing which they canceled she didn’t even give proper reasons. There was to proper follow ups when I arranged the viewing. Then she promised me to send the the video of the place for which I waited for the whole day but I didn’t receive it so I had to contact her manager Elizabeth then she sent me the video and told me to reply her if am interested then the following day I offered Elizabeth through the email but there was no reply so called Jade and did the offering and she told me that they accepted the offer from someone. What kind of sick game is this I have no idea. They were not professional and there is no proper communication between them.All the say is sorry sorry sorry. They are very bad agents. I don’t recommend them at all.

Sarhang · 28 May 2022

★★★★★ 5/5

Google

Greenfild Tolworth has been managing my Surbiton flat for nearly 10 years. I have been very happy with their service as well as their moderate fees. One thing I really like about Greenfied is that I have been able to deal with the same members of the team since the begining. I have to say that compliance manager, Pauline has been my favorite, she is helpful and attentive, she has always been there when I needed help. Thank you! :):)

Minsang · 28 May 2022

★★★★★ 5/5

Google

Sarah & her team at Greenfield Estate Agents are absolutely amazing! They went above & beyond to get my purchase over the line & were so knowledgeable, helpful & honest. Throughout the process they displayed great communication & did everything in their powers to ensure purchase went as smoothly as possible. In my opinion Greenfield are the benchmark that all other estate agents should aspire to be like. I couldn’t recommend them highly enough & I’ll definitely be using Greenfield Estate Agents again in the future!

Jamie · 26 March 2025

★★★★★ 5/5

Google

We recently purchased a property from Greenfield Residential. The team did a fantastic job in coordinating the viewings and eventual purchase. From start to finish (4 months), we were looked after very well and had every question answered promptly. Elliot Sullivan (Sales Manager) and his team are wonderful and wear their hearts on their sleeves. They cared about the sale, which was difficult for the selling family. This personal touch went a long way to how we felt about the property as the forever home for our family. 5 stars all around!

Nicolas · 21 March 2025

★★★★★ 5/5

Google

Moving house is incredibly stressful, and a huge part of how smooth the process is depends on the estate agent you choose. From the very first meeting, Sarah and Elliott at Greenfield were fantastic and immediately put my mind at ease. …

Michelle · 19 March 2026