Trusted Agent profile · Sunderland
★★★★★
1,150 reviews across 2 platforms
51 Fawcett Street, Sunderland, SR1 1RS
Pattinson Estate Agents's office in Sunderland, at 51 Fawcett Street, is rated 4.3 out of 5 across 1,150 reviews on two platforms, including 56 Google reviews rated 4.3.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
TrustpilotPattinson estate agents were brilliant…
Pattinson estate agents were brilliant throughout our house purchase process. In particular we dealt with Alison, who was great. She kept us updated throughout and was always really friendly and helpful.Thank you.
5/5
TrustpilotFantastic team at Pattinsons
Fantastic team at Pattinsons, South Shields ! Especially Maria who kept us well informed and was so helpful every step of the way in our move. We would highly recommend Pattinsons to anyone.Thanks Again Everyone.Jackie and Neil
5/5
TrustpilotPattinson Jarrow update
A big thank you to Helen and her team in Jarrow. You have all been so considerate, caring and quick in helping me.Great advertising via multiple websitesGreat communication between officesVery understanding on time constraints and relocating Caring and proactive
5/5
TrustpilotCarly was very professional and…
Carly was very professional and provided a really good service.Extremely polite around the house and seemed very knowledgeable.
5/5
TrustpilotSheila Brannen was wonderful throughout…
Sheila Brannen was wonderful throughout the process of me purchasing my pair of flats. Very efficient, friendly, helpful and always ready to answer any questions. She is happy to help through any inquiries aftersales too.
5/5
TrustpilotExcellent service
from the very first Pattinsons were excellent, very punctual and pro active and my house sold within a day due to the amount of viewings obtained for us. Follow up has been excellent, couldnt be happier
5/5
TrustpilotGreat from start to finish!
The agent, Simon, was a great help and made the whole experience stress-free, which when trying to look for a new home isn't always the case. He made sure to take the time with my mum and myself, making sure the property was right for her and suitable for her needs. He was knowledgeable and always happy to answer calls and questions no matter what. Thank you for such a pleasant experience.
5/5
TrustpilotFound the experience very easy and…
Found the experience very easy and everyone was really helpful, especially Taylor Hepple from the Whickham Office and Cerys Pringle who both handled everything efficiently and informatively. Will definitely use Pattinson again.
5/5
TrustpilotExcellent customer service
Just picked up the keys to my new home, and want to say a big thank you to Helen and Sue at the Jarrow branch. Lovely ladies, very knowledgeable and have kept me well informed throughout the process. Highly recommended!!
5/5
TrustpilotAmazing customer service
Amazing customer service! Eloise was fantastic in answering all our queries and ensured we had everything ready in time for our move. Highly recommend! ☺️
5/5
TrustpilotCould not be more pleased with the…
Could not be more pleased with the service and help from both the Jarrow Branch and the staff the same applies to the auction house. My house sale was handled in a professional and courteous manner and would have no hesitation in recommending them to anyone who is thinking of selling property.o
5/5
TrustpilotGreat company
Great company. Found me a tenant within 1 week of requesting help. Natalie went above and beyond.
1/5
TrustpilotBeen in my new property for nearly 3…
Been in my new property for nearly 3 weeks now, I have asked 4 times via telephone to remove the sold sign, the manner of the staff I spoke to were not bothered in the slightest, totally unprofessional, still stuck with an 8ft Sign 🙄
Hi Darren Crutwell, We are sorry this hasn't been removed yet. Can we ask you to provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotHoughton -le-spring branch
Daniel Fisher from Houghton -le-spring branch was great from start to finish. After 10 or so viewings another member of team suggested dropping price by £10,000 to sell but Daniel told us to stick with asking price and we would get it and less than week later got asking price..
5/5
TrustpilotCarly is an excellent agent and always…
Carly is an excellent agent at the Washington branch and always has good deals for investors.
5/5
TrustpilotFABULOUS
I have been dealing with Beth & Gabrielle in the Sunderland Office in relation to my late mothers property. It's not on the market yet as we're getting a few things sorted first, but they could not have been more helpful Beth with arranging the valuation and the two just generally keeping in touch with us since with general updates. Will most certainly be putting the house on the market with Pattinson as no other agents we've had out have even bothered with a follow up call, I've had weekly communication with the branch. Honestly couldn't ask for more!
5/5
TrustpilotAlnwick team - responsive, helpful, pleasant, proactive
I found the whole of the Pattinsons team to be helpful throughout the buying process. Acquiring at auction was a new process for me but they made the transaction smooth. Darren Tynan and Kelly in the Alnwick branch were both responsive and helpful. I have enjoyed working with them and wouldn’t hesitate to work with them again in the future.
5/5
TrustpilotExceptional Service
Purchased an online auction property. Joe Bennison from the low fell branch kept me updated prior to and on the auction day. His guidance and instructions enabled a successful outcome. I'm super impressed with the overall expertise. knowledge and friendliness of the team (including Drew) which included providing a solicitor. It's ultra rare to receive this professional level of service in the UK.
5/5
TrustpilotWhickham Pattinson
We have just sold our house with Pattinson. The Whickham branch has been outstanding. Lyndsay at the Whickham branch always goes above and beyond. Any questions or concerns she’s on the end of the phone and so helpful and cheery. I would sell my next property with her (in particular)because of her amazing customer service skills. She made it easy and for that reason I would highly recommend selling through her. Sadly I have been looking for a house and other competitors are not as helpful or friendly and one in particular, I’d go as far to say was rude. I’ve never had that at the Whickham branch. Highly recommend
5/5
TrustpilotThe crew at Pattinson estate agents on…
The crew at Pattinson estate agents on the fell were so helpful when my wife and I called in to ask them questions about the areas we were interested in ,They have fantastic local knowledge and were extremely helpful in every action .Helen the manager pointed us in the direction we could take and Jordan Duffy our agent showed us what we asked to see .Nothing was too much trouble and we will definitely be doing future business with them .. a fab little team working very professionally
5/5
TrustpilotPattinson Heaton Branch OUTSTANDING
Pattinson Heaton Branch (NE6) to be precise were marvellous. Hayley in particular alongside the rest of the office diligently dealt with our requests, phonecalls, emails and kept well-updated in regards to our property purchase. They are a great team and will certainly look forward to working with them again God willing the chance opportunes again. Whilst I must confess I did contact and hassle them with bombarding phonecalls to devastating effect; Hayley dealt with me fantastically updating me more than my own lawyers! Thoroughly and genuinely recommended!
5/5
TrustpilotWe dealt with Lyndsey from the Whickam…
We dealt with Lyndsey from the Whickam branch & she kept us up to date every step of the way. She was very professional & are very happy with the service received. Would chose Pattinsons again
5/5
TrustpilotAuction Sale of property
I sold my late parents house through Pattinsons Auctions. My main contact was Caitlin. She kept me informed of the process on a regular basis, and any queries I had she was more than happy to help me. I would have no hesitation in recommending Keith Pattinsons
5/5
TrustpilotProfessional Service
This is the first time we have had contact with Pattinson's Blyth Branch. Our experience so far is that the whole team are very professional, friendly and helpful in meeting our requirements as customers. Thank you Team Linda and colleagues!
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