5/5
GoogleExcellent service from start to finish. Very friendly and professional staff
Agent replied · 26 October 2024
Thank you Lee!
Trusted Agent profile · Sunderland, Tyne & Wear
Verified
Michael Hodgson Sunderland reviews
★★★★★
464 reviews across 2 platforms
4 Athenaeum Street, Sunderland, Tyne & Wear, SR1 1QX
Michael Hodgson's office in Sunderland, Tyne & Wear, at 4 Athenaeum Street, is rated 4.6 out of 5 across 464 reviews on two platforms, including 393 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Michael Hodgson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
Google5/5
GoogleJust completed on a buy to let purchase with Michael Hodgson, and was happy with the efficient and professional service we received from booking the vieiwng, negotiating the price, sales progression and completion, would recommend.
Agent replied · 24 October 2023
Hello Yossi, thank you very much for your wonderful review
5/5
GoogleExcellent service. Makes a stressful process smooth. Updates all the way to completion. Friendly staff. Recommended
5/5
GoogleEasy to deal with, always available over the phone without any waiting. Just nice people.
5/5
GoogleWe recently bought our home through Michael Hodgson, moving to the area from some distance away, and found the staff consistently courteous, prompt and helpful, whether dealing with our questions or keeping us informed on progress. We can unreservedly recommend them.
Agent replied · 24 October 2023
That is fantastic to hear Jonathan, we really appreciate your comments.
5/5
GoogleWe used Michael Hodgson as they were recommend to us, this company is absolutely fantastic and I would not use anyone else! We have had a nightmare of a sale but this team dealt with everything with such …
Agent replied · 24 October 2023
Good afternoon Linsey, thank you for your detailed review and very kind words. It's very much appreciated.
5/5
GoogleWould highly recommend, from valuation to final sale we had great communication from all the staff keeping us well updated on progression. Would definitely use again and would like to thank all the staff.
Agent replied · 24 October 2023
Hello Michael, thank you for the 5 star review, it was a pleasure to sell your property.
5/5
GoogleExcellent service at Michael Hodgson Estate Agents from start to finish. Initial inspection/valuation in October & completed the sale by 15th December. 5 star *****
Agent replied · 24 October 2023
Good afternoon Michael, thank you for your feedback and 5 star review
5/5
GoogleMichael recently sold my house. The original buyer could not complete and he had another the next day which did complete, professional, efficient, quality service.
Agent replied · 24 October 2023
Thank you Nick!
5/5
FacebookThe team at Michael Hodgson dealt with the sale of our property and the level of service was second to none! Excellent and very prompt communication from all the staff! We cannot thank them enough! I would highly recommend them to buy/sell or rent any property. Thank you for the first class service we experienced!
1/5
GoogleThe worst letting agents that I have ever had the misfortune to rent through. Moved into a 2 bed flat to find that the bath was sinking into the floor, the main heating in the lounge wasn't working, the sink blocked, the burglar alarm not working and leaks under the sink. Not to mention a knackered fridge. The workmen used when they came round were terrible. All my shopping lost when they replaced the fridge and flat left in a mess by other workmen. They never reimbursed me for my shopping goods either. Avoid these agents at all costs
1/5
GoogleAbsolutely poor service from top to bottom. I rented from them and when I left. they put a claim on my deposit even after the checkout inventory did not highlighted any issues. It took them almost a month to make up their mind on what claims to put through DPS. I got all my deposit back after my case was referred to ADR almost 3 months after my tenancy ended. I am thinking this kind of practice would put a lot of strain on family’s who’s deposit they claim upon and surely anyone in need of money would give in to greedy agents making false claims. I rented from many agent never faced any problem like this. I can surely say with regards Gascoigne and Halman. Don’t rent from them and if you do make sure checkin inventory is thoroughly checked and do necessary amendment within 7 days ( Gascogne Halman says amendments should reach them within 48hrs). And lastly Msg for Rebecca where is duty of care towards your tenants and looking after their interests, tenants are your customers and if they don’t rent from you, your wage will not be paid, unless you have get commission or bonus to successfully claim from deposits.
5/5
Googleprofessional throughout transaction of both buying and selling a property. seamless stressfree process.
5/5
GoogleMichael and his team are an absolute pleasure to deal with. Efficient, polite and professional. They went above and beyond on several occasions even in out of hours situations. For example, the flat above had a major leak that in turn …
Agent replied · 24 October 2023
Thank you Chris! Your 5* review is very much appreciated.
5/5
GoogleI have used Michael Hodgson Estate Agents twice now, both when selling and purchasing a property and I can honestly say that throughout the process their communication and level of professionalism was 2nd to none. All the staff I dealt with …
Agent replied · 24 October 2023
Hello Richard, thank you for your detailed review, it's very much appreciated. We're glad your experience with us was a positive one. Michael and the team.
4/5
GoogleVery helpful and friendly through the whole proceas
Agent replied · 30 December 2023
Thank you
5/5
GoogleExtremely helpful team, so very approachable. Couldn't have asked for a better team to help me on this daunting task of buying my house. Matt Follett and Lucy Kershaw are probably the best of the best in their respective fields. Already recommending these two to all my colleagues who are in the market to buy..
5/5
GoogleMarcus came out to value our property a few weeks ago now. Really professional, friendly and have some great advice. Would fully recommend.
Agent replied · 22 May 2026
Many thanks for your kind words and we hope to be help you move in the furture.
5/5
GoogleGreat experience with the whole team at Michael Hodgson from start to completion. First class.
5/5
FacebookThe service we got was second to none. We can’t thank everyone at Michael Hodgson Estate Agents enough for all their hard work and effort, as first time sellers they kept us right and advice was always available when we needed it. Liam + Christie
Agent replied · 25 October 2023
Thank you for the feedback Liam & Christie. It was a pleasure to help you move. We hope you are very happy in your new home.
5/5
GoogleFirst class service from Michael and the team. They cater for every need and place a real customer focus on their clients. Always available to help with your needs. I wouldn’t look anywhere else for future support.....thank you!
Agent replied · 24 October 2023
Hello Neil, thank you for detailing your experience with us, it's much appreciated!
5/5
GoogleBrilliant estate Agents. Always answering our queries and solving any issue we have had with our house. We’re very happy to sign another year contract. Cannot fault the service we’ve received at all :)PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 24 October 2023
Hello and thank you for the 5 star review!
5/5
FacebookWould seriously recommend Michael Hodgson Estate Agent to anyone who buys a house in the North East area. Special thanks to Margaret especially, and Mike himself, Norma, Lynsey. Well done !!!!!
5/5
FacebookWould seriously recommend Michael Hodgson Estate Agent to anyone who buys a house in the North East area. Special thanks to Margaret especially, and Mike himself, Norma, Lynsey. Well done !!!!!
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Questions about Michael Hodgson Sunderland
Has Michael Hodgson won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Hodgson, Tyne & Wear won Trusted Agent.
