5/5
Good customer service from the office at the outset, and in subsequent meetings with Joel, who was professional, informative and a pleasure to deal with.
Agent replied ยท 26 July 2023
Thanks Steve
Trusted Agent profile
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59 reviews across 1 platform
4A High Street, Studley B80 7HJ
Lamberts's Studley office at 4A High Street is rated 4.4 out of 5 across 59 reviews on 1 platform, including 59 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Studley office, from every platform, shown as written. First names only.
5/5
Good customer service from the office at the outset, and in subsequent meetings with Joel, who was professional, informative and a pleasure to deal with.
Thanks Steve
5/5
Exceptional service from start to end provided by Joel and the rest of the Lamberts Studley team! Would definitely recommend and use again.
Thank you Chloe
5/5
Excellent service, very helpful and thoughtful staff. Thanks to Joel for being such an amazing agent! It was a pleasure to do business with you. ๐ โฆ
5/5
Joel at Lamberts was incredibly friendly, helpful, enthusiastic and quickly helped me secure a tenancy through them. He arranged a viewing of a property at short notice and was on hand throughout the process to assist. I'd recommend Lamberts for anyone who is looking to rent a property.PositiveProfessionalism
Thanks :)
1/5
Terrible service, No return calls, told people would get in touch and when they never and I called again, I was told that the person who was going to call me was on holiday. So asked if another member of staff could call me and nothing. When I used the on line chat service I was told by the system that I would get a call when the office opened the next day by a member of staff...โฆโฆโฆ.Nothing. Instead the occupier of the house I needed to access rang me and they said that Lamberts had ask her to call me to short out issue with their letting. SHOCKING
5/5
Joel's service levels were exceptional. After dealing with several estate agents who basically couldn't be bothered, he was a breath of fresh air. Emails responded to efficiently and always at the end of his phone when needed. Highly recommend Lamberts!PositiveResponsiveness, Quality, Professionalism
Thank you Alison..always great to hear when clients are moved enough to make positive comment. Joel is very happy ๐ โฆ
5/5
Professional and personal approach from booking the initial viewing of the property all the way to reporting any issues. Can't fault Lamberts at all, good all-round customer service. Long may this continue!PositiveResponsiveness, Quality, Professionalism
Thanks Mario for a great review
5/5
Joel's service is fantastic and brilliant. He provides us a HOME not a HOUSE with peace of mind. I will highly recommend my friends to enjoy the service from him and his team in Lamberts.
Great reveiw..thank you..Joel will be very happy that he has exceeded your expectations.
1/5
If you want to be ignored this is the place to go
Joanne I would like to investigate your comments further, perhaps you email me john@john-lambert.co.uk with full details of your enquiry.
1/5
Poor communication- waited over a week for a phone call back from Joel despite calling everyday and emailing, contacted management who also seemed uncaring on the matter... In future, it would be better to be transparent with people rather โฆ
5/5
I have to say everyone we dealt with at Lamberts, was really professional and extremely friendly and helpful. They helped my son and I find our home,very quickly and I cannot thank them enough.PositiveResponsiveness, Quality, Professionalism, Value
Belated thanks George
5/5
The staff has been amazing throughout the process, and the flat is clean and well presented. Welcome pack received was a really nice touch. Thank you to all
Thanks for your 5* review.. very much appreciated.
5/5
Lamberts manage our small portfolio of rental properties in Redditch. We have been dealing with them since 2019 and always found them to be professional, helpful and friendly. We are very happy with the service provided.
5/5
Fantastic team ...service with a โโโโโ. Great team at Studley...I can't thank them enough ! Happy days...๐๐ก๐ฅฐ โฆ
Thanks Karen for such a glowing review..
5/5
Excellent service for both arranging rental of a flat for me and also selling my house after other agents had tried and failed. First class service.
Thanks for your comments Corin....always pleased when we deliver a positive result
5/5
Very good experience. Friendly people there..
Thanks
5/5
Very good experience. Friendly people there..
Thanks
5/5
Easy to deal with and hassle free, highly recommend
5/5
Fab and very professional
Thanks Therese :)
5/5
Lamberts provide an excellent letting service well beyond the call of duty - recommended.
5/5
Amazing estate agents!! Always there to help.
5/5
Very helpful and friendly staff
4/5
Rating only, no written review.
5/5
Rating only, no written review.
Thanks Tim
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lamberts's Studley office has 59 reviews across 1 platform: 59 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Lamberts Studley is rated 4.4 out of 5 across all 59 reviews, and 4.4 out of 5 on Google from 59 reviews, checked 9 October 2026.
Lamberts Studley, 4A High Street, Studley B80 7HJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.