Trusted Agent profile · Stroud

CGT Lettings Stroud reviews

4.9

★★★★★ Excellent

148 reviews across 1 platform

51 London Road, Stroud, GL5 2AD

CGT Lettings's office in Stroud, at 51 London Road, is rated 4.9 out of 5 across 148 reviews on 1 platform, including 148 Google reviews rated 4.9.

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4.9 / 5

148

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Stroud office, from every platform, shown as written. First names only.

5/5

Google

The team at CGT Stroud are very friendly and professional. They bent over backwards to help us get sorted with our house and were very understanding of our difficult situation at the time. A very quick and prompt process managed by the team - 12/10 would thoroughly recommend them to anyone. We love our new house! Thanks again!

Black · 28 May 2020

Agent replied · 28 May 2023

Thank you

5/5

Google

Our experience with CGT has been nothing short of fantastic. Maybe the quickest move ever aha. Sarah Lowe, Sarah Broughton and Alison Mills have been incredible. Super friendly. Couldn’t be happier with the service both me and my partner have received. Thank you so much

Philip · 23 October 2024

5/5

Google

I am really pleased with the service CJT have provided for me. They are always helpful, professional and thorough. They also respond to any queries which I have had and excellent at communicating - I would not hesitate recommending them to othersPositiveResponsiveness, Quality, Professionalism

Alison · 26 August 2022

Agent replied · 28 May 2023

Thank you Alison :)

5/5

Google

I’ve had the most amazing experience with the ladies at CGT Stroud, after loosing all faith in Estate agents and letting a house these ladies have gone the extra mile to help me and my daughters find a new home. Even better they made it a stress free and easy process. It’s been an absolute pleasure.

Stevie · 28 May 2020

Agent replied · 28 May 2023

Thank you

5/5

Google

I would like to take the opportunity to thank you both for your recent help with my successful application. Your customer service was excellent and friendly. I would not hesitate now or in the future to recommend your services to family or friends. I have settled very well in my lovely new home. Once again many thanks. Lynn

Lynn · 29 May 2019

Agent replied · 28 May 2023

Thank you so much for the review, great to hear :)

5/5

Google

I would like to take the opportunity to thank you both for your recent help with my successful application. Your customer service was excellent and friendly. I would not hesitate now or in the future to recommend your services to family or friends. I have settled very well in my lovely new home. Once again many thanks. Lynn

Lynn · 10 December 2018

Agent replied · 8 December 2024

Thank you so much for the review, great to hear :)

5/5

Google

This was our first experience of renting out a property and CGT Stroud have made the whole process very straightforward and completely painless. Sarah and Alison have taken all of the potential headaches out of the process and kept us updated at every step. We couldn't recommend them highly enough!

Damien · 21 May 2024

5/5

Google

Signed up with CGT Stroud at a difficult time during lockdown, the team have been very helpful and communicative which I value highly. True test is when things need sorting for the tenants, and they have been on the ball for us. Would definitely recommend the team at CGT.PositiveResponsiveness, Professionalism

Steve · 26 August 2020

Agent replied · 28 May 2023

Thanks Steve :)

1/5

Google

Received deposit back 11 months after moving out, 100's of emails and wasted time. Carefully consider renting a house with CGT as impossible to deal with and don't stand by advice their staff have given in writing. I've dealt with a lot of letting agents, and CGT are the absolute worst I've come across.

Max · 29 May 2018

Agent replied · 28 May 2023

Thank you for your valued feedback, we will feed this back to our branch to ensure they can make changes for the better, we're sorry to hear you had a bad experience with CGT and wish you well for the future. Best wishes CGT Lettings

5/5

Google

CGT lettings stroud is one of the most professional and efficient service users I came across..Very Swift to respond and accurate...Thank you for your services...

Jummai · 26 March 2025

5/5

Google

An excellent service from all at CGT, Lisa, Alison and Sarah. Provided all paperwork efficiently and guided me on what was required to complete the process of renting a property.

John · 26 March 2023

Agent replied · 28 May 2023

Thanks John :)

5/5

Google

Lisa has been fully supportive, personable and informative in a housing matter. Highly recommended

Jo · 26 March 2023

5/5

Google

CGT have been absolutely fantastic in setting up our tenancy with our house! They are professional, highly experienced and informative. They found us tenants quickly and went to a huge amount of effort to keep me informed every step of the way!

Alice · 25 June 2024

5/5

Google

Very friendly and professional the ladies Sarah, Lisa and Alison from branch helped us during the lockdown to moving up in a flat in center of Stroud. You can find there an excellent customer service and support ! I highly recommend CGT Lettings from Stroud !PositiveProfessionalism

Istrate · 26 August 2020

Agent replied · 28 May 2023

Thank you Istrate. :)

5/5

Google

CGT Lettings in Stroud are outstanding. They made my moving experience so easy, through their help, support, guidance and effort. The team are friendly, informative, proffesional and pro-active. Every stage of the journey has been coordinated to the highest standard. Thank you CGT Highly recomended.

John · 28 May 2020

Agent replied · 28 May 2023

Thank you

5/5

Google

Had an amazing experience with the ladies here for when we were finding somewhere to rent. They were super helpful and always happy to chat and answer my questions. I never felt rushed on the phone when I needed to know certain information.

Gabriella · 26 March 2024

2/5

Google

The maintenance back up team is so lousy after I have moved in seven months now, a lot of the outstanding items not yet fixed.

Michael · 26 March 2023

Agent replied · 25 August 2024

Thank you Michael :)

2/5

Google

The maintenance back up team is so lousy after I have moved in seven months now, a lot of the outstanding items not yet fixed.

Michael · 27 February 2023

Agent replied · 28 May 2023

Thank you Michael :)

5/5

Google

it’s first time ever I got presents from an Estate agent when I rented a propertyI am very happy with the service with good value. Thank you allPositiveProfessionalism

HIHITV · 26 August 2022

Agent replied · 28 May 2023

Thank you :)

5/5

Google

Hands down the best letting agents I’ve ever used, they really go the extra mile to make sure moving is as painless and easy as possible. Definitely recommend. 5 stars

IMVIZ · 28 May 2022

Agent replied · 28 May 2023

Thank you :) Our pleasure.

5/5

Google

Very helpful and friendly ladies who are always willing to help and are very efficient would highly recommend Sarah lisa and Ali to everyone

Scott · 28 May 2020

5/5

Google

I rent through CGT lettings who are always friendly, helpful, understanding and prompt when responding to problems and repairs. I've rented through other agents and have felt neglected and unimportant. Thank you CGTPositiveResponsiveness, Professionalism

Caroline · 26 August 2021

Agent replied · 28 May 2023

Thanks Caroline :)

5/5

Google

Hands down the most lovely & helpful group of people I’ve come across. Always happy to help when needed. They all made what is normally quite a stressful ordeal an easy and straight forward one. I highly recommend, me and my other half are very happy to have them as our estate agent

Kieran · 26 March 2023

5/5

Google

Would definitely recommend. They were refreshingly Profesional, freindly and helpful, the complete opposite of there nightmare neighbours. Ali even watered my pet spider whilst I was on holiday.

Lee · 23 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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